Showing posts with label courtesy car. Show all posts
Showing posts with label courtesy car. Show all posts

Monday, 25 March 2013

Spotted In Long Eaton




Spotted...
Our KAM Stapleford Courtesy Car has been spotted in Long Eaton town centre!!
Let us know if you see any of our KAM cars out and about and you could win a KAM Ice Scraper (it will come in handy) and an Air Freshner...
Get spotting!!
For the 5 star services of our Stapleford boys call Ajay today on 0115 9252525
For our other depots go to www.kamservicing.com

For more go here

Friday, 7 December 2012

KAM Servicing Stapleford

 
Do you like our new ride??
Thanks to the boys at ESP Bodyshop our new KAM Stapleford Courtesy car is ready to go.
The top of the line Mini Cooper will be available to our Stapleford customers and we guarantee a smooth and stylish ride!!
Our Stapleford depot is continuing to do well with more and more customers taking advantage of our low prices and high quality of car repairs.
It is not just our courtesy cars that are state of the art- here at KAM Stapleford Motor Mass and the boys can find and fix any fault that may lie within your car.
Call KAM Stapleford today on 0115 9252525
For our other depots go to www.kamservicing.com
We look forward to your call!!
For more from the KAM team go to www.facebook.com/kamservicing

Tuesday, 23 October 2012

Mr B's Focus Farce



Hello faithful readers I hope everyone is well. Here at KAM we are as busy as ever as we take on your cars. As you know this extreme weather can have adverse affects on your car and this is where the KAM team can help. Our talented staff are on hand at all of our depots across Derby and Nottingham and we can take care of all your motoring needs. With the cold weather to ensue we would recommend that you come down and let us undertake a free, no obligations safety check on your car. We will ensure that your car is checked thoroughly and that any faults are quickly found and fixed. Our prices are the best in the Midlands and we will ensure that you are kept safe and that your wallet does not suffer as a result. Our website also has many money saving vouchers and all you have to do is print them off and bring them in when you next visit. Here at KAM we want to take care of your car and our prices are a fraction of those of our competitors.

This week we received a visit from an irate Mr B who came to our Sawley depot on the cusp of giving up on his car. “Kev I just can’t take it anymore with this car, it just is not what it used to be and I have exhausted my time and money trying to get it fixed. You are my last hope.” Mr B was in deed in a desperate state and needed for his car to be fixed. But what was behind Mr B’s frustration? “Kev I have taken it to 3 garages and none of them can find the problem.” The car in question was a Ford Focus and the problem besieging it was that at between 2 and a half thousand and 3 and a half thousand revs the car was holding back. 


This was a strange occurrence and one that Mr B had spent much time trying to get fixed. “They have replaced the air filter, the fuel filter, flushes, service, you name it my car has had it. Now I am trusting that you can help me out and restore the reputation of the motoring trade.” This was quite a large task but here at KAM we do not shy away from hard work and we promised to Mr B that we would restore his car and hopefully his faith in garages. He was whisked away in one of our courtesy cars and we promised to keep him updated on all the cars developments.

   It was Diagnostic Dan’s turn to solve this week’s mystery and he was straight to work with his diagnostic machines ready and waiting to go. The machines were plugged up and after a short while the results was released. The machine pointed to a problem in the fuel tank lift pump and so Dan would need to do some further investigating. First he removed the fuel tank, which houses both the lift pump and the fuel gauge sender and sends it all via the fuel filter and the injector pump to the engine.  After some pondering the famous words rang out “I’ve got it Kev.”

 It so transpired that the fuel pipe from the lift pump was restricting the amount of fuel going to the diesel injector pump and had subsequently caused a slight fault with the lift pump as well. This had been the reason for the holding back. Dan used our state of the art equipment to fix the fuel pipe and his know-how to affect a repair on the lift pump and the rest of the car was reassembled ready for the road test. Dan embarked on the road test and returned with a smile adorning his face. “We did it Kev. This car is back in the fast lane.”

Paul and Som at our Sawley depot!! 
The car was fixed and the KAM team were happy we could help out Mr B. He was even happier to have his car back to its best and we made sure to book him in for a follow up to ensure that the problem would not return. He returned and was ecstatic at the KAM teams successful gremlin hunting. “Kev it feels like a brand new car still. Thank you. Finally a garage that puts customers first.”

   You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Monday, 24 September 2012

Its bad timing for Mrs G's Corsa


 At KAM our boys have been hard at work. While those pesky gremlins continue to perturb cars, your dedicated KAM team continue to exterminate them. The swashbuckling has been in abundance across all of our 7 depots as the cold weather begins to envelope the country. The summer has gone and the cold, dark mornings are among us.
 It is for this reason that we would recommend getting your car checked at KAM. We can carry out safety checks and will guarantee to get to the root of any problems that may besiege your car. Our talented technicians are on hand to ensure that all your motoring needs are met and we offer unbeatable prices. Don’t get caught out this winter, make sure your car is ready to brave the weather.

  This week we received a visit from Mrs G who arrived at our Sawley depot, early on Sunday morning. Our boys were just setting up for the day and before we saw Mrs G approach we heard a loud rattling noise coming closer to the garage. “What is that?” asked Benjamin Button and within seconds Mrs G arrived in her Vauxhall Corsa and an exasperated look on her face.
 
 
She parked up the noisy car and then retreated to the warm waiting room to regale her car’s woes. “Kev as you can hear my car is not doing well. It sounds like a bag of nails under there. I heard a noise the other week and thought nothing if it. Now the noise has amplified and I am worried that I may have left it too long.” Mrs G was the wife of a current KAM customer Mr G and he had told her to get her car checked last week. “My husband kept telling me but I haven’t had time. Please say you can help.” Mrs G was in trouble, the noise coming from her car was a truly awful one and so we would need to work hard to find the solution.
 
We took all of Mrs G’s details and then dispatched her off in one of our courtesy cars. We promised to keep her updated on all the car’s developments. Mrs G was happy to leave the car with the KAM team but was even happier to be going to the Long Eaton beer festival. She said: “I know you will be able to find the fault Kev. My husband swears by you. Maybe if you do a good job we can bring you and the boys some beer back to celebrate.” She joked.  Mrs G did need her car back for Monday morning and so we ensured her that the KAM team could find and fix the car before she returned from the festival.



    We then got to work and Diagnostic Dan was this week’s mystery solver. He hoisted the car up onto the ramp and then hooked it up to one of our state of the art diagnostic machines. Alongside this he also moved around some of the inner auxiliaries to see if the problem would become evident. It was not long till Dan called out the famous words “I’ve got it Kev.” It so transpired that the timing chain had become worn so it had been slamming against the engine covers, resulting in the discordant noises.

    Now here at KAM we have our own specialist engine shop and so are able to fix all faults that lie within the engine using our state of the art tools and equipment. As an engine specialist Dan undertook the repairs and thankfully Mrs G had bought her car just in time and this time the damage had not been irreparable. All that was required was a timing chain and new sprockets as well as a new water pump, which were all fitted expertly by Dan. The car was seemingly fixed but all that was required was to test it and see if the noise had been eliminated. Dan sat behind the wheel and turned the key… The car jolted back to life and the noise was gone. “We did it Kev. This car is back in the fast lane.”



   Mrs G arrived back at the garage later, she was the designated driver but Mr G was slightly worse for wear. “Thanks so much Kev, I can’t believe how quickly you fixed it and this price is just fantastic. The KAM team strikes again.” Mrs G was so pleased with our work that she booked in her car for a full service which had been well overdue. “At these prices and with such highs standards I would be silly to go anywhere else.”

You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 
 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

 

 

Wednesday, 11 July 2012

Mrs K's Toyota Torment

Hello faithful readers it has been another busy week at KAM as we deal with the erratic weather and get more of you back on the road. With this strange weather ensuing, it is the best time to get your car checked by the trusted KAM team. Whether you want to ensure that it can handle a sudden flooding or just want to keep cool with the air conditioning make sure to call KAM now. We have great offers that could save you lots of money and we also offer free checks for your car. From exhausts and gearboxes to tyres we want to makes sure that you are kept safe this summer.

   It has not only been a good week for KAM but also for England as Andy Murray made it to the final of Wimbledon. He was the first Briton to make it since Bunny Austin but unfortunately it was not to be. The magnificent Roger Federer overpowered Andy but we must applaud Murray’s efforts and surely now that elusive grand slam cannot be far away. We shall see at this year’s 2012 Olympics. There is already excitement in the air for the games and I for one cannot wait to see every minute. We are in for a great summer of sport- we just have to hope that the weather holds out.      

   Talking of weather it was on a surprisingly hot day that we received a call to our Long Eaton depot. The boys were hard at work on their gremlin fighting when Mrs K called in quite a panic. “You have to help Kev. I can’t believe this. I barely touched it. Oh My Goodness, what will I do?” Mrs K was definitely at the higher end of panic than we are used to and I listened to see what the problem was. “Kev it’s my husband’s car it just started smoking out of the exhaust and I haven’t even driven it yet. He’s going to be so upset he loves that car. Please say you can help.” Mrs K explained that the car in question a Toyota Landcruiser had, after she turned the key, suddenly without warning began to smoke and had filled the air with a dark grey cloud. The reason Mrs K was so upset was that her husband was away on business and had given her strict instructions not to drive his beloved car. “Kev he is back in a couple of days and after all I have read the KAM team are the only ones for the job.”

We assured Mrs K that the KAM team would be able to help her out and that we would not rest until the fault was found. We also advised her to switch the car off until we arrived. Tasmanian Trev immediately embarked on the short trip in the ‘twuck wid da fwashin lights’ and before long a happier looking Mrs K arrived back at the garage with the sluggish car in tow.

We assured her that the KAM team would not let her down and that she need not worry. We were also curious to see whether she had in fact driven the car and if any incidences had occurred. But Mrs K was adamant that she had not driven the car. “Kev I was going to this morning when the smoke started, I have no idea.” Mrs K was then dispatched in one of our courtesy cars and we got straight to work.

Benjamin Button was this week’s mystery solver and saw noticed that the smoke was probably an internal problem and that he would have to revert back to some old style mechanics. Armed with his tools he looked around the car and then proceeded to remove the ancillaries to take a further look. It was not long until the infamous word rang out. “I’ve got it Kev.”

It so transpired that the oil pipe that feeds the turbo was broken and so the oil was going to the exhaust and was causing the clouds of smoke from the exhaust. The mystery was solved and in an impressively short space of time by Benjamin Button. I think Diagnostic Dan may have some competition. Thankfully all that was needed was a new turbo pipe and seals, which arrived from our fantastic suppliers in an even shorter amount of time.

 Benjamin Button fitted the parts with precision and then came the moment of truth as Ben sat behind the steering wheel and the key was turned in the ignition. The boys concentrated on the exhaust as the car sprung to life and the smoke was nowhere to be seen. “We did it Kev. This car is back on the fast track.” Ben shouted in delight.


Mrs K arrived later and was very relieved to have her husband’s car back fault free and shining from our complimentary car wash. “Wow Kev I can’t believe you solved this one so quickly. You really are the A team of mechanics and you really saved me today.” She also explained why her husband had been so persistent about not driving her car. “Kev he said that the oil had been leaking for a few weeks and that he had told me not to drive it because it was faulty. But it was the KAM team to the rescue yet again so thank you from both of us.”

I love it when a diagnosis comes together.       

You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

Wednesday, 16 May 2012

KAM Beeston Editorial


Large workshop:   More than £100,000 has been invested in   new equipment including five ramps.


Hello faithful reader we were lucky enough to be in this week's Nottingham Post's Motoring section with a great editorial about our new Beeston branch here it is, happy reading: 

KAM's new state- of- the- art garage opens in Beeston

KAM Servicing has continued to expand their business with the recent opening of a new depot in Beeston. 
The new site was unveiled on May 8th and the KAM team are looking forward to rolling up their shutters to take on new motoring challenges.
   KAM Servicing has been a staple in the motoring trade for over 30 years and has seen its business develop increasingly over the years. From one garage, KAM has strongly built up its portfolio to 7 workshops around Nottingham and Derbyshire. They have seen off the recession and in doing so have been able to bring their quality services to more and more customers, while maintaining an excellent reputation. The addition of the Beeston depot shows the strength of the company and the demand for high quality car repairs. 
   The new site on Queens Road East, Beeston, is ready and waiting to take on all makes and models of cars. The last lick of paint has been applied, the signs have been raised and the shutters have already welcomed an influx of new customers. 
There have been 5, state of the art ramps installed into the large workshop. These will ensure that all cars can be given equal attention and there will be no long waiting periods. There is also a stylish waiting room for customers to enjoy while their cars are being repaired. Here customers will be able to relax on comfortable leather sofas, enjoy watching the plasma television and indulge in a hot beverage from the state of the art vending machine.    
    Over £100,000 has been invested into new equipment. Manager Kev Allen says: “Whenever we open a new garage we only use the best equipment to make sure that all diagnostic work is fast and efficient. Our customers are our first priority and we hope they recognize our commitment to providing the best services.”
   The new equipment means that KAM Beeston will be able to provide a high quality MOT service. A ministry automated MOT testing lane has been installed and so all work undertaken will be to highest standards.  There is a limited time offer for a free MOT with a full service from only £99 (dependant on make and model).
   Other offers at KAM include FREE brake performance check, FREE car level checks, FREE battery and alternator checks, FREE suspension and steering checks and a full health check for your car. If any problems should arise and the KAM team need to keep your car for repairs a FREE courtesy car can also be arranged.
    One way to guarantee long lasting repairs is by hiring fully trained and dedicated staff to take on all major and minor faults. One of the many new faces of the Beeston depot will be ‘Tornado Tyler’. Having started as a fledgling apprentice, Tyler has proven to be one of KAM’s brightest stars. He says: “Working for KAM has been fantastic as they have helped me to become a great mechanic and I feel very happy to be a part of KAM’s continuing success.”
 ‘Super Sunny’ from the successful Belper depot will be transferring to Beeston to take the reins. He says: “It is great to see KAM expanding and we look forward to seeing where the future takes us.”
Sunny will be managing the site with the help of KAM favourite ‘Fearless Frank’, who has been an integral part of the company for many years. He says: “With all my years in this business I have a good idea of what people look for when they bring their cars in. They want a high quality service, good customer service skills, great prices and a smile. Here at KAM we give the customers what they want.”
   The Beeston branch is located on 122 Queens Road East, Beeston Nottingham. The depot will be open every day except Sundays. If you are experiencing any car problems call the depot on 0115 678 111.
You can leave your comments, queries and questions at www.twitter.com/dr_kev and on our  Facebook page at www.facebook.com/kamservicing.

 By Rickee Bhardwaj 

Wednesday, 9 May 2012

New KAM depot opens in Beeston

KAM Servicing is to add to its ever expanding business by opening a new depot in the heart of Beeston. After months of preparation and long hours spent cleaning up and installing new equipment, the latest addition to the KAM team is nearly ready. The Beeston depot will open from Tuesday May 8th.
   Over the last few weeks the team has been hard at work polishing and painting to get the new site ready for all the gremlin hunting missions to come. Like KAM’s other garages the Beeston depot will be available to take care on all your motoring needs and will be introducing some new mechanical wizards to the team The staff at the new depot is hoping that customers will recognise KAM’s fantastic reputation within the motoring industry and urge the residents of Beeston and the surrounding areas to come and test them out.
  The popular manager and newsletter favourite Dr Kev said he was happy to hear the buzz surrounding the opening. He said: “We have been successful in the motoring arena and the whole team is looking forward to meeting new customers and taking on new motoring challenges. We all know the bad reputation some garages have given us mechanics but here at KAM we want to dispel those myths and are happy to bring you a high standard of service at the lowest prices.”
  There will be some familiar faces, as Super Sunny and Fearless Frank will be leaving the successful Belper depot to take the reigns of the Beeston branch. There will be 6 new, fully trained members of staff joining the team and so this means no long waiting periods and each customer getting that personal touch sometimes lost at the bigger corporations.
   Sunny and Frank are looking forward to the adventures that will surely follow the grand opening and Frank says all new customers will be more than satisfied with the Beeston team’s work. He continued: “We are very happy to be opening in Beeston and welcoming all of our new customers. Our talented technicians are ready and waiting to take on all makes and models and will not rest till the fault is found.”
   Here at KAM we provide ourselves on being up to date on all the latest advancements in vehicle repair technology. We are very happy to say that our Beeston depot is stocked with state of the art diagnostic machines and all the tools needed to take on even the biggest diagnostic mystery. We are also offering a great price on MOTs, at £29.99 and we have new automated test lanes to take on all sizes of cars. We are also able to offer original equipment, for all cars, at a fraction of the price of other garages thanks to our long standing relationship with our fantastic suppliers. Even cars covered by a manufacturer’s warranty can be serviced in our workshops without the warranty being affected.     Here at KAM our customers are our main priority and so we have invested in new courtesy cars for our customers to take home. You will no longer need to be stranded or your day disrupted by the loss of a car. Here at KAM Beeston we have all the corners covered and you can drive away in one of our new Hyundais for the duration of the repairs.
   Super Sunny said he was very excited for the opening: “I would encourage people to come down to the depot if they are experiencing any car problems. We can’t wait to get more cars back on the fast track.”
  The Beeston branch is located on 122 Queens Road East, Beeston Nottingham. The depot will be open every day except Sundays.
We are taking bookings and so if you would like to see our talented team in action call 0115 678 111. You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.
Remember faithful reader, our team of dedicated and hardworking staff at the other branches in Sutton, Long Eaton, Bulwell and Belper, along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Wednesday, 11 April 2012

Mr C's Qashqai Quandry


Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at our facebook page at www.facebook.com/kamservicing and our twitter page at www.twitter.com/dr_kev.
This week Heanor was the site of our engineering heroics as we took on another car gremlin. This week the boys were hard at work and we received a visit from Mr C who arrived at the garage looking unhappy. But his arrival to the forecourt was not marred by the problems that usually besiege our customer’s cars. Rather than a lifeless car slowly trudging along, Mr C’s car was driving a long at a nice pace with a certain amount of vigour. I awaited Mr C’s arrival into our warm KAM offices and as he arrived annoyance slowly enveloped him. “Hi Kev I don’t know what is going on with my car. I just recently started getting these problems Kev and I really am started to get annoyed.” I explained that the car did not seem to have any visible faults. But Mr C was quick to explain that the car’s problems were quite serious and he was in need of the KAM team’s help. “Kev it’s my Nissan Qashqai it is holding back on me and it isn’t driving like it used to be. When I drive between 50 and 60mph the car is holding back there is definitely a flat spot. Mr C was quite experienced in the field of mechanics and so was familiar with the lingo and the ways of the mechanic. “Kev I used to be in the motoring trade and I have been servicing my own car for a long time.” Mr C was a retired mechanic and said that he had very sufficiently been servicing his car every 6 months for years. His car had been in pristine condition and the car was relatively new. So Mr C could not understand the problem. “Kev I have tried looking myself, I changed the air and fuel filter, I have checked the oil and I have done all I could do with my limited resources.” Mr C had exhausted all his options and now he had come down to KAM to see what we could do for him. “Kev I have read that you are the best in engine diagnostics and I have come to test you out. I am not equipped with the latest in engine diagnostic technology and so I had to surrender to the professional. Please say you can help.”
We assured Mr C that we could find and fix any fault and that he would not be left disappointed. After taking all of Mr C’s details we then dispatched him off in one of our courtesy cars. We promised to keep him updated on all the car’s developments and then got straight to work. Tasmanian Trev was this week’s mystery solver and he already had his head under the bonnet ready to find those pesky gremlins. He hooked the car up to our state of the art machines and awaited the results. He returned a short while later with a confused look on his face, “Kev this is going to be a tricky one. The electronics and the fuel system are fine. I suspect there maybe a problem in the turbo so that’s where I’m going next.” So Trev got straight to work again and with Mr C’s permission he took the turbo off to take a closer look. The results were released from the diagnostic machines and the infamous words rang out “I’ve got it Kev.” Tasmanian Trev was right and the problem did in fact lie in the turbo. It so transpired that the waste gate spindle in the turbo was partially broken. This part controls the turbo and had been the reason for the lack of power. Instead of replacing the turbo completely, which would have proved costly, we decided to take the cheaper option. Our expert welder Senator Shaun undertook the welding of the broken parts and did so with military style precision. The spindle was not as badly damaged and so we were able to patch up the problem to prevent any further faults. Other garages may have replaced the turbo and charged the customer a lot of money. But here at KAM we do all we can to save you money. We then reset the car back to factory settings and Trev went on a long road test. “Kev we did it. This car is back on the fast lane Kev.”
Mr C arrived later and was elated to have his car back in such great shape. “Thanks Kev, I’m glad that I came to you to fix my car. You really do put your customer’s first.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Wednesday, 14 March 2012

Mr G's Landrover Leaves Him In The Lurch


Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev and our facebook page at www.facebook.com/kamservicing
This week we received a visit from Mr G; a new customer here at KAM and his entrance into the forecourt was quite unremarkable. As he approached the KAM offices in his Landrover Defender, it was obvious that his car was in a less than desirable state. His car slumped along, dragging like a snail and behind the wheel was Mr G, looking impatient and willing his car to make it to the parking bay. He finally arrived in the parking space and his car had none of the vigour and power that Landrovers usually possess. He walked into the warm reception and the warmth enveloped him. He breathed a sigh of relief and then began to regale the problems that had besieged his car. “Hi Kev, I have heard you are the best in town and I thought I would come and test you out.” Mr G had come to KAM after reading our blog and visiting the Good Garage Scheme website, where we have rated very highly in all categories. “Kev I have done my research and I am not expecting to get fleeced like a did at the last place I went to. At the previous garage I visited they told me they were going o fix my car when the problems were fairly new. But as you can guess Kev, they didn’t so much fix it as, make a number of unnecessary replacements and I was lumbered with the massive bill and no solution.” Mr G looked visibly and agreeably angry as he told the story and now his car was in a worse condition and he needed the KAM team’s help. We told him that we here at KAM aim to provide a good and honest service and that he could expect only to pay for the necessary work. The car as Mr G explained had been suffering from a lack of power and the appearance of the engine management light (EML). “My car just isn’t what it used to be. The last garage told me it was the turbo but they wanted me to pay an extortionate amount of money for it. Now I am putting my faith in you Kev and I have a feeling that I will not be disappointed.” We took all of Mr G’s details and then dispatched him of in one of our courtesy cars. Then a familiar voice said: “I’ll take this one Kev,” As I turned up to look I saw Diagnostic Dan with his head in the car log, perusing the car’s history. He then got straight to work and started by undertaking some preliminary observations. When there was no visible faults see he then started up the diagnostic machines for a bout of rigorous testing. The machines were plugged in to the car and we awaited the results. A short while later, the paper was released and Dan looked in anticipation. “I’ve got it Kev,” It so transpired that the wiring leading to the turbo solenoid was faulty. So the last garage had misinformed Mr G and it was actually the smaller, less expensive issue of faulty wires that had lead to the car’s proceeding problems. Dan undertook the repair and all that was required was a new part of the wiring loom from our fantastic suppliers. These arrived promptly and Dan fitted them with military precision and the moment of truth arrived. Dan took the car for a road test arrived back at the garage with a huge grin across his face. “Wow it is driving fantastically. This car is definitely back on the fast track.”
Mr G arrived later and was very happy to see the car back to its previous glory and he was even more pleased with the bill. “Thanks Kev, I‘m glad I made the wise decision to come to KAM and I’ll definitely be returning.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Wednesday, 7 March 2012

Mr F's Ferrari Fiasco


Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev
This week we were visited by Mr F who was very annoyed at a recent wide spread problem that had hit the Long Eaton area. “Kev I can’t believe it. First my water goes and then I get this problem I really cannot deal with this today. Mr F like many others had been affected by the water shortage that had enveloped the town and many people were up in arms. “Kev I woke up this morning to a lack of water and a lack of a working car, it is just lifeless. Please say you can help.” Mr F was desperate he needed the KAM team’s help and in this time of need we were more than happy to help out. Believe it or not the KAM team at our Long Eaton and Sawley depots also suffered from the water shortage. We were unable to undertake our complimentary car washes for a short time, all water needed for topping up levels was not available and at one point we couldn’t even wash our hands. This meant that our team was famished by lunchtime but even under the most extreme cases the KAM team always keeps the main goal in mind. “I guess we can manage a few more hours without food Kev. We can’t let our loyal customers down now can we.” Said Benjamin Button getting stuck into his yet another mystery. You can always count on the KAM team to provide a high quality of service no matter the circumstance.
Now back to Mr F.
We immediately loaded up with the twuck wid da fwashin lights and Tasmanian Trev embarked on his journey to rescue Mr F. A short while later he returned to the garage with a sullen Mr F and his lifeless Ferrari F355 in tow. While Trev unloaded the car and hoisted it up onto the ramp, Mr F entered our warm KAM reception. He breathed a sigh of relief and regaled us with the woes that his car had suffered. “Kev I’m so glad that you could see me today. This water business had sent me crazy this morning but it’s nice to see someone actually trying to solve a problem and not leaving their customers in the lurch.” The Ferrari had been suffering from a ‘binding brake’ this is when the brake remains on while the car is on and prohibits any movement of the car. This is what Mr F had woken up to and now he needed our help. We assured him that the car would be fixed and that he would not suffer any more inconvenience. He was happy to hear this and was even happier to have access to one of our courtesy cars. So when all the details were given Mr F was dispatched of and we got straight to work.
Superman Sundeep was this week’s mystery solver and he got to work stripping back the brakes so that he could take a closer look. It was not long till the infamous words rang out “I’ve got it Kev.” It so transpired that the brake calipers had seized up and this had been the reason that the brakes were sticking and that there was no pressure to the brakes. Sundeep called our fantastic suppliers and they arrived promptly. Sundeep then fitted new front brakes calipers and put the brakes back together with the kind of military precision we are known for.
So all that remained was to test the car and see if the procedure we had undertaken had been successful. Sundeep went on a road test and when he returned a smile adorned his face as he shouted the infamous words. “We did it Kev. This car is back on the fast track.”
Mr F arrived later and was ecstatic to have his car back so soon. I can’t believe it; my car is as good as new. I really am pleased to see a business that puts their customers first. Thanks.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.