Mr C's Laguna Lunacy

Hello faithful readers welcome to another week of adventures from the KAM team. We have been very busy as we welcome new customers through our shutters. Whatever the problem, no matter how big the gremlin KAM servicing can get your car back to its best at the lowest prices.

The Olympics have commenced and we are in for a treat over the next fortnight as Britain’s finest compete for gold. The opening ceremony was breathtaking; we have to commend Danny Boyle for displaying Britain in all its glory and doing it on such a grand scale. From the Queen jumping out of a plane to the mishap prone Mr Bean I have not been so glued to my screen in a long time. It was a true spectacle and filled with vivid imagery and memories that will last the ages.

All the family were crowded around the television and it was a great way for the country to come together and celebrate this exciting time. The rings coming together at the top of the stadium was another highlight and I cannot wait to see what team GB comes out with at the end of the two weeks.

On Saturday 28^th July the KAM team teamed up with the Canaan Trust to take part in a bed push from Ilkeston to Long Eaton. The Canaan Trust is a Christian charity based in Long Eaton who helps homeless people across Erewash. They help to find them accommodation as well as helping with education and rehabilitation into society. KAM are very happy to be a part of this great cause and 2 of our trusted ‘twucks wid da fwashin lights’ accompanied the bed and volunteers who were collecting in buckets. The public were very generous and we came back with coin-laden buckets, which will make a real difference to the Canaan Trust.

This week we also managed to fit in some good old mechanics when we received a visit from Mr C. He arrived at our Beeston depot in his Renault Laguna, which from the outset looked far from the drudging, lifeless cars we usually see at KAM. But one thing that was familiar was the sad expressions on Mr C’s face as he exited the car and made his way to the reception. “Kev you have to help me, it’s the air conditioning it is really starting to annoy me.” Now this is not usually a complaint we get as most people like to have their air con on full force, especially during these hot summer days. “Kev I have had the air conditioning re-gassed three times and there still seems to be a leak in the air conditioning system. The garage I go to say they can’t fix it and so I decided to give the ‘best garage in the Midlands’ a go. Please say you can help.”

Mr C had paid for three re-gases and the garage had failed to get to the bottom of the problem and so it was up tot the KAM team to help him out. We assured Mr C that we would get to the root of the actual problem and after all the details were taken, we whisked him off in one of our state of the art courtesy cars.

Diagnostic Dan nominated himself as this week’s mystery solver and he got straight to work. First he undertook a system leak test. This is when a nitrogen gas and a UV dye are injected into the air conditioning system. After 20 minutes a trace of the UV dye was found on the pipe that goes to the air conditioning condenser. The reason that the air conditioning had had to be re-gassed 3 times was because of a broken seal on the pipe to the condenser, where all the gas had been escaping. All that remained was to replace the seals on the pipe and to re-gas the system for a final time. 

The air conditioning system was then put back together and Mr C picked up his car later that day. We explained the problem and how we had fixed it and even invited him back in a few weeks time so that he could see that there would be no more leaks in the near future. Mr C returned a few weeks later and was very happy to report that his car had not suffered any more problems. “Wow Kev, I can’t believe it, I have enjoyed full on air conditioning for weeks now and it’s all down to you and your team. I definitely made the right decision to come to the KAM team.”

You can leave your comments, questions and queries at www.twitter.com/dr_kev, and our Facebook page at www.facebook.com/kamservicing.  

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

Mrs S's Astra Anomaly

Hello faithful readers it has been another hectic week at KAM as more and more of you take advantage of our great offers and low prices.

The countdown to the Olympics has begun and aside from the security issues I look forward to the ensuing events especially the opening ceremony next week. I hope everyone who was lucky enough to get tickets enjoys it I know I will be from the comfort of my sofa. It is certainly going to be a fun filled 2 weeks and I for one cannot wait to watch the show. Good luck to all those competing and hopefully it will be a golden summer for England.  

This week we received a visit from Mrs S who called in quite a state after experiencing some problems with her car. “Kev you have to help me. I don’t know what has happened with my car. One minute it is was okay and then I get the trifecta and suddenly my car is overcome with a plethora of problems.” Mrs S seemed to be quite shaken and so I reassured her that whatever the problem we would be able to fix it. She then explained that the problems had started a few days earlier as she had noticed that the steering wheel had become awkward to manoeuvre. Mrs S had not seen this as a threat to her driving and so had momentarily ignored the issue and now she was left with even more problems and was in dire need of our help.

“Kev I went out to my Vauxhall Astra this morning and there is smoke coming from the engine as well as a really bad noise, which I am guessing is not a good thing.” Mrs S was worried that her car was beyond repair and was far too scared to drive it. “Please say you can help Kev.” As an added conundrum Mrs S was on her way to work at a new job and was now stranded at home eager to get her car fixed and not to miss out on her first day of work.

With Mrs S being in desperate need of the KAM teams help we quickly loaded up the ‘twuck wid da fwashin lights’ to go and rescue Mrs S. A short while later Benjamin Button had arrived back at the Sawley depot with Mrs S and her smoky, lifeless car in tow. While the boys unloaded the car, we let Mrs S take comfort in our waiting room with a nice hot coffee. By this time she was less worried and was very thankful to the KAM team for coming so quickly to pick her up. “Wow Kev I can’t believe how great your service is. I might even make it to work on time.” We assured Mrs S that the KAM team would return her car back to its best and that she could have full access to one of our state of the art courtesy cars. After all the details were given Mrs S drove away in the courtesy car and we promised to keep her updated on all the car’s developments.

It was then time for this week’s mechanic to stand forward and so it fell to Benjamin Button to take on this week’s gremlins. He started out with some visual observations and then got to work on testing various areas of the car. It was not long till the infamous words rang out “I’ve got it Kev.” It so transpired that the air conditioning compressor had siezed and so this had been the reason that the steering wheel was acting erratically and the awful noises. This had also been why the smoke had been billowing and all that remained was to find the cheapest solution and Mrs S would have her car back as good as new.

Now there was one small problem, it was in fact a Sunday and our fantastic suppliers would not be able to drop off promptly a new air conditioning compressor. It would take at least 4 days for the part to arrive, as it is a very particular and rarely replaced part. It was then time for the team to revert back to some old style mechanics and see whether the existing compressor could be salvaged. 

Ben stripped back the compressor to take a closer look and found that the reason for the siezing was faulty bearings and pulleys. It would be much cheaper to replace these smaller parts than the whole compressor so he got straight to work. Once the pulleys and bearing were replaced Ben then re-gassed the air conditioning system. The moment of truth had arrived and it was time to see whether using some old school mechanics had paid off or whether we would need to disappoint Mrs S with bad news.

Ben took the car out on a road test and arrived back at the depot with a large grin adorning his face. 

“We did it Kev, this car is back on the fast track.” Thankfully this time all that was needed was some smaller parts and we managed to save Mrs S hundreds of pounds, where other garages would just have replaced it and left her with a large bill.

The car was fixed and Mrs S was ecstatic to have her car back and at such low prices. “Wow Kev, next time I have even the slightest problem I will bring it in, you just never know. I’m so glad I came down, nobody does honest and reliable like the KAM team.”

You can leave your comments, questions and queries at www.twitter.com/kamservicing and our Facebook page at www.facebook.com/kamservicing. For your nearest depot go to www.kamservicing.com     

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

    

Mrs K's Toyota Torment

Hello faithful readers it has been another busy week at KAM as we deal with the erratic weather and get more of you back on the road. With this strange weather ensuing, it is the best time to get your car checked by the trusted KAM team. Whether you want to ensure that it can handle a sudden flooding or just want to keep cool with the air conditioning make sure to call KAM now. We have great offers that could save you lots of money and we also offer free checks for your car. From exhausts and gearboxes to tyres we want to makes sure that you are kept safe this summer.

   It has not only been a good week for KAM but also for England as Andy Murray made it to the final of Wimbledon. He was the first Briton to make it since Bunny Austin but unfortunately it was not to be. The magnificent Roger Federer overpowered Andy but we must applaud Murray’s efforts and surely now that elusive grand slam cannot be far away. We shall see at this year’s 2012 Olympics. There is already excitement in the air for the games and I for one cannot wait to see every minute. We are in for a great summer of sport- we just have to hope that the weather holds out.      

   Talking of weather it was on a surprisingly hot day that we received a call to our Long Eaton depot. The boys were hard at work on their gremlin fighting when Mrs K called in quite a panic. “You have to help Kev. I can’t believe this. I barely touched it. Oh My Goodness, what will I do?” Mrs K was definitely at the higher end of panic than we are used to and I listened to see what the problem was. “Kev it’s my husband’s car it just started smoking out of the exhaust and I haven’t even driven it yet. He’s going to be so upset he loves that car. Please say you can help.” Mrs K explained that the car in question a Toyota Landcruiser had, after she turned the key, suddenly without warning began to smoke and had filled the air with a dark grey cloud. The reason Mrs K was so upset was that her husband was away on business and had given her strict instructions not to drive his beloved car. “Kev he is back in a couple of days and after all I have read the KAM team are the only ones for the job.”

We assured Mrs K that the KAM team would be able to help her out and that we would not rest until the fault was found. We also advised her to switch the car off until we arrived. Tasmanian Trev immediately embarked on the short trip in the ‘twuck wid da fwashin lights’ and before long a happier looking Mrs K arrived back at the garage with the sluggish car in tow.

We assured her that the KAM team would not let her down and that she need not worry. We were also curious to see whether she had in fact driven the car and if any incidences had occurred. But Mrs K was adamant that she had not driven the car. “Kev I was going to this morning when the smoke started, I have no idea.” Mrs K was then dispatched in one of our courtesy cars and we got straight to work.

Benjamin Button was this week’s mystery solver and saw noticed that the smoke was probably an internal problem and that he would have to revert back to some old style mechanics. Armed with his tools he looked around the car and then proceeded to remove the ancillaries to take a further look. It was not long until the infamous word rang out. “I’ve got it Kev.”

It so transpired that the oil pipe that feeds the turbo was broken and so the oil was going to the exhaust and was causing the clouds of smoke from the exhaust. The mystery was solved and in an impressively short space of time by Benjamin Button. I think Diagnostic Dan may have some competition. Thankfully all that was needed was a new turbo pipe and seals, which arrived from our fantastic suppliers in an even shorter amount of time.

 Benjamin Button fitted the parts with precision and then came the moment of truth as Ben sat behind the steering wheel and the key was turned in the ignition. The boys concentrated on the exhaust as the car sprung to life and the smoke was nowhere to be seen. “We did it Kev. This car is back on the fast track.” Ben shouted in delight.

Mrs K arrived later and was very relieved to have her husband’s car back fault free and shining from our complimentary car wash. “Wow Kev I can’t believe you solved this one so quickly. You really are the A team of mechanics and you really saved me today.” She also explained why her husband had been so persistent about not driving her car. “Kev he said that the oil had been leaking for a few weeks and that he had told me not to drive it because it was faulty. But it was the KAM team to the rescue yet again so thank you from both of us.”

I love it when a diagnosis comes together.       

You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.