Mr C's Laguna Lunacy

Hello faithful readers welcome to another week of adventures from the KAM team. We have been very busy as we welcome new customers through our shutters. Whatever the problem, no matter how big the gremlin KAM servicing can get your car back to its best at the lowest prices.

The Olympics have commenced and we are in for a treat over the next fortnight as Britain’s finest compete for gold. The opening ceremony was breathtaking; we have to commend Danny Boyle for displaying Britain in all its glory and doing it on such a grand scale. From the Queen jumping out of a plane to the mishap prone Mr Bean I have not been so glued to my screen in a long time. It was a true spectacle and filled with vivid imagery and memories that will last the ages.

All the family were crowded around the television and it was a great way for the country to come together and celebrate this exciting time. The rings coming together at the top of the stadium was another highlight and I cannot wait to see what team GB comes out with at the end of the two weeks.

On Saturday 28^th July the KAM team teamed up with the Canaan Trust to take part in a bed push from Ilkeston to Long Eaton. The Canaan Trust is a Christian charity based in Long Eaton who helps homeless people across Erewash. They help to find them accommodation as well as helping with education and rehabilitation into society. KAM are very happy to be a part of this great cause and 2 of our trusted ‘twucks wid da fwashin lights’ accompanied the bed and volunteers who were collecting in buckets. The public were very generous and we came back with coin-laden buckets, which will make a real difference to the Canaan Trust.

This week we also managed to fit in some good old mechanics when we received a visit from Mr C. He arrived at our Beeston depot in his Renault Laguna, which from the outset looked far from the drudging, lifeless cars we usually see at KAM. But one thing that was familiar was the sad expressions on Mr C’s face as he exited the car and made his way to the reception. “Kev you have to help me, it’s the air conditioning it is really starting to annoy me.” Now this is not usually a complaint we get as most people like to have their air con on full force, especially during these hot summer days. “Kev I have had the air conditioning re-gassed three times and there still seems to be a leak in the air conditioning system. The garage I go to say they can’t fix it and so I decided to give the ‘best garage in the Midlands’ a go. Please say you can help.”

Mr C had paid for three re-gases and the garage had failed to get to the bottom of the problem and so it was up tot the KAM team to help him out. We assured Mr C that we would get to the root of the actual problem and after all the details were taken, we whisked him off in one of our state of the art courtesy cars.

Diagnostic Dan nominated himself as this week’s mystery solver and he got straight to work. First he undertook a system leak test. This is when a nitrogen gas and a UV dye are injected into the air conditioning system. After 20 minutes a trace of the UV dye was found on the pipe that goes to the air conditioning condenser. The reason that the air conditioning had had to be re-gassed 3 times was because of a broken seal on the pipe to the condenser, where all the gas had been escaping. All that remained was to replace the seals on the pipe and to re-gas the system for a final time. 

The air conditioning system was then put back together and Mr C picked up his car later that day. We explained the problem and how we had fixed it and even invited him back in a few weeks time so that he could see that there would be no more leaks in the near future. Mr C returned a few weeks later and was very happy to report that his car had not suffered any more problems. “Wow Kev, I can’t believe it, I have enjoyed full on air conditioning for weeks now and it’s all down to you and your team. I definitely made the right decision to come to the KAM team.”

You can leave your comments, questions and queries at www.twitter.com/dr_kev, and our Facebook page at www.facebook.com/kamservicing.  

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.