Hello faithful readers it has been another hectic week at
KAM as more and more of you take advantage of our great offers and low prices.
The countdown to the Olympics has begun and aside from the
security issues I look forward to the ensuing events especially the opening
ceremony next week. I hope everyone who was lucky enough to get tickets enjoys
it I know I will be from the comfort of my sofa. It is certainly going to be a
fun filled 2 weeks and I for one cannot wait to watch the show. Good luck to all
those competing and hopefully it will be a golden summer for England.
This
week we received a visit from Mrs S who called in quite a state after
experiencing some problems with her car. “Kev you have to help me. I don’t know
what has happened with my car. One minute it is was okay and then I get the
trifecta and suddenly my car is overcome with a plethora of problems.” Mrs S
seemed to be quite shaken and so I reassured her that whatever the problem we
would be able to fix it. She then explained that the problems had started a few
days earlier as she had noticed that the steering wheel had become awkward to
manoeuvre. Mrs S had not seen this as a threat to her driving and so had
momentarily ignored the issue and now she was left with even more problems and
was in dire need of our help.
“Kev I went out to my Vauxhall Astra this morning
and there is smoke coming from the engine as well as a really bad noise, which
I am guessing is not a good thing.” Mrs S was worried that her car was beyond
repair and was far too scared to drive it. “Please say you can help Kev.” As an
added conundrum Mrs S was on her way to work at a new job and was now stranded
at home eager to get her car fixed and not to miss out on her first day of
work.
With Mrs S being in desperate need of the KAM teams help we
quickly loaded up the ‘twuck wid da fwashin lights’ to go and rescue Mrs S. A
short while later Benjamin Button had arrived back at the Sawley depot with Mrs
S and her smoky, lifeless car in tow. While the boys unloaded the car, we let
Mrs S take comfort in our waiting room with a nice hot coffee. By this time she
was less worried and was very thankful to the KAM team for coming so quickly to
pick her up. “Wow Kev I can’t believe how great your service is. I might even
make it to work on time.” We assured Mrs S that the KAM team would return her
car back to its best and that she could have full access to one of our state of
the art courtesy cars. After all the details were given Mrs S drove away in the
courtesy car and we promised to keep her updated on all the car’s developments.
It was then time for this week’s mechanic to stand forward
and so it fell to Benjamin Button to take on this week’s gremlins. He started
out with some visual observations and then got to work on testing various areas
of the car. It was not long till the infamous words rang out “I’ve got it Kev.”
It so transpired that the air conditioning compressor had siezed and so this
had been the reason that the steering wheel was acting erratically and the
awful noises. This had also been why the smoke had been billowing and all that
remained was to find the cheapest solution and Mrs S would have her car back as
good as new.
Now there was one small problem, it was in fact a Sunday and
our fantastic suppliers would not be able to drop off promptly a new air
conditioning compressor. It would take at least 4 days for the part to arrive,
as it is a very particular and rarely replaced part. It was then time for the
team to revert back to some old style mechanics and see whether the existing
compressor could be salvaged.
Ben stripped back the compressor to take a closer
look and found that the reason for the siezing was faulty bearings and pulleys.
It would be much cheaper to replace these smaller parts than the whole compressor
so he got straight to work. Once the pulleys and bearing were replaced Ben then
re-gassed the air conditioning system. The moment of truth had arrived and it
was time to see whether using some old school mechanics had paid off or whether
we would need to disappoint Mrs S with bad news.
Ben took the car out on a road
test and arrived back at the depot with a large grin adorning his face.
“We did
it Kev, this car is back on the fast track.” Thankfully this time all that was
needed was some smaller parts and we managed to save Mrs S hundreds of pounds,
where other garages would just have replaced it and left her with a large bill.
The car
was fixed and Mrs S was ecstatic to have her car back and at such low prices.
“Wow Kev, next time I have even the slightest problem I will bring it in, you
just never know. I’m so glad I came down, nobody does honest and reliable like
the KAM team.”
You can leave your comments, questions and queries at www.twitter.com/kamservicing and our
Facebook page at www.facebook.com/kamservicing. For your nearest depot go to www.kamservicing.com
Remember faithful reader, our team
of dedicated and hard working staff at the branches in Sutton, Long Eaton,
Bulwell, Beeston and Belper along with our bodywork shop are open every day of
the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops
are at your service seven days a week, keeping your car where it belongs. ON
THE ROAD.
So until next week faithful reader, drive safely and keep it
shiny side up.
Dr.Kev.
