Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev
This week we were visited by Mr F who was very annoyed at a recent wide spread problem that had hit the Long Eaton area. “Kev I can’t believe it. First my water goes and then I get this problem I really cannot deal with this today. Mr F like many others had been affected by the water shortage that had enveloped the town and many people were up in arms. “Kev I woke up this morning to a lack of water and a lack of a working car, it is just lifeless. Please say you can help.” Mr F was desperate he needed the KAM team’s help and in this time of need we were more than happy to help out. Believe it or not the KAM team at our Long Eaton and Sawley depots also suffered from the water shortage. We were unable to undertake our complimentary car washes for a short time, all water needed for topping up levels was not available and at one point we couldn’t even wash our hands. This meant that our team was famished by lunchtime but even under the most extreme cases the KAM team always keeps the main goal in mind. “I guess we can manage a few more hours without food Kev. We can’t let our loyal customers down now can we.” Said Benjamin Button getting stuck into his yet another mystery. You can always count on the KAM team to provide a high quality of service no matter the circumstance.
Now back to Mr F.
We immediately loaded up with the twuck wid da fwashin lights and Tasmanian Trev embarked on his journey to rescue Mr F. A short while later he returned to the garage with a sullen Mr F and his lifeless Ferrari F355 in tow. While Trev unloaded the car and hoisted it up onto the ramp, Mr F entered our warm KAM reception. He breathed a sigh of relief and regaled us with the woes that his car had suffered. “Kev I’m so glad that you could see me today. This water business had sent me crazy this morning but it’s nice to see someone actually trying to solve a problem and not leaving their customers in the lurch.” The Ferrari had been suffering from a ‘binding brake’ this is when the brake remains on while the car is on and prohibits any movement of the car. This is what Mr F had woken up to and now he needed our help. We assured him that the car would be fixed and that he would not suffer any more inconvenience. He was happy to hear this and was even happier to have access to one of our courtesy cars. So when all the details were given Mr F was dispatched of and we got straight to work.
Superman Sundeep was this week’s mystery solver and he got to work stripping back the brakes so that he could take a closer look. It was not long till the infamous words rang out “I’ve got it Kev.” It so transpired that the brake calipers had seized up and this had been the reason that the brakes were sticking and that there was no pressure to the brakes. Sundeep called our fantastic suppliers and they arrived promptly. Sundeep then fitted new front brakes calipers and put the brakes back together with the kind of military precision we are known for.
So all that remained was to test the car and see if the procedure we had undertaken had been successful. Sundeep went on a road test and when he returned a smile adorned his face as he shouted the infamous words. “We did it Kev. This car is back on the fast track.”
Mr F arrived later and was ecstatic to have his car back so soon. I can’t believe it; my car is as good as new. I really am pleased to see a business that puts their customers first. Thanks.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.
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