Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week I would just like to say that I like many others have been glued to my screen when “Coppers’ is on. The documentary follows Nottingham’s finest and it has been a real treat to see the inner workings of the police and the men and women behind the force. I have really enjoyed the insight into the various areas of the police and it was great spotting familiar places around Nottingham. It is great to see men and women so dedicated to what they are doing and it reminds me of the hard work the KAM team have put in over the years to become a garage people can rely on and trust in. Now, granted we are not the police but we are committed to keeping the streets safe, from faulty cars. This brings me nicely to this week’s mystery in which we were visited by one of the boys in blue, Mr D, who arrived at our Heanor depot one morning, in need of help.
“Kev I can’t believe this, I am just so frustrated with this car now. It has caused me nothing but problems and I have been informed by my colleagues that you are the best in the area.” Mr D was a new customer here at KAM and was skeptical about garages having previously had bad experiences. “Kev a lot of people don’t know I am a police officer and I’ve found that some just want to take you for a ride, no pun intended. The last garage I went to wanted me to pay lots of money for the repairs and they didn’t even fix my car.” Mr D was very angry and had taken steps to ensure that the garage would not providing an inadequate services to future customers. “I have been told that, that won’t happen here so I am trusting you to fix my car.”
The car in question was a Range Rover Sport and the problem was that the dashboard was illuminated with a plethora of lights, which had appeared recently.
“I hope you can find the problem and I can finally have a fault free car.” Joked Mr D.
We took all of Mr D’s details and then dispatched him of in one of our courtesy cars so that he could get back to keeping the streets safe from criminals. I then looked around the workshop to see who this week’s mystery solver would be. “I’ll take it Kev.” When I turned around Tasmanian was already shoulders deep into the bonnet and had already started the preliminary observations to see if there were any visible faults. “I think I will have to go old school on this one. It’s time to break out the volt meters.” Trev suspected the problem lay within the alternator and so he would test the voltage out of the alternator. After a short while of testing the infamous words rang out “I’ve got it Kev.” It so transpired that the alternator was faulty and that this was preventing the right amount of charge from reaching the battery. This had also sent the parameters of the ECU (engine control unit) off base and so this had been the cause of the many lights appearing on the dashboard. After a quick call to our fantastic suppliers the new part arrived and Trev used military precision to install the new alternator. Then because the ECU was faulty the fault codes would need to be taken out and thanks to our state of the art machines this was easily done by Trev. Trev then tested the car; the key went into the ignition and all the boys waited…. A roar resonated from the car and Trev echoed the infamous word “this car is back on the fast track.”
Later Mr D arrived at the garage and was very happy to see his car roar back to life when he ignited the engine. “Wow Kev I guess there are some honest reliable garages left. I think this calls for a round of donuts.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bullwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.
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