Hello
faithful readers it has been another eventful week at KAM and there is lots
going on. With children in need coming up the KAM team have been getting
involved in the community to help raise those vital funds needed to help
vulnerable children. This is why we helped out for the annual Guru Nanak
sponsored walk from Nottingham to Derby. The volunteers from the Sikh temple in
Derby braved the cold weather for this great cause and we were very happy to
help. The volunteers stopped at our Long Eaton depot in Derby Road and were met
with warm drinks and refreshments to help them on their way. We would love to
know what you are doing for Children In need.
More
good news this week as KAM has officially become members of the Derbyshire
County Council Gold Card Scheme. This means that if you possess a gold card you
can now receive 15% off all your future car repairs. We want to ensure that our
prices stay low and that you get the best value for money. We are very happy to
be able to provide the discount and look forward to your next visit.
This week our Sawley depot was the site of
engineering feats and car fouls as we received a visit from a spooked Mr F. In
the spirit of Halloween it seems Mr F’s car had developed some scarily
impossible habits. “Kev it is my Volkswagen Passat it is like a ghost car. When
I take the key out the car is still inexplicably running. I have no idea what
is going on.” Mr F had previously taken his car to two other garages but they
had quoted him very costly repairs so he had come to KAM in the hope of some
reprieve. We assured Mr F that we would
not only find the problem but also fix it to a budget that was suitable to him.
Here at KAM we keep costs low and standards high.
Once
all the details were taken Mr F was despatched in one of our new state of the
art courtesy cars and we got straight to work. This week was the turn of VW
expert Dan to take the reins and he did so with due diligence. First he did some visual inspections and it
seemed this piqued his interest as he asked. “Does the engine running happen
more in the rain.” After reading over Mr F’s details it so appeared that it did
in fact occur more often in the rain.
After
hearing this Dan then removed the carpet up from the passenger side floor well
and the famous word rang out. “I’ve got it Kev.” There lying beneath the carpet was the ECU
(engine control unit) which had become submerged in water. This had led to the
electrics being shorted out and this had wreaked mayhem in the car, in this case
the car’s unexplainable running. This was a result of the water drains in the
bulk head next to the pollen filter having become blocked. Now we had to keep
Mr F’s budget in mind when undertaking the repairs and so we first unblocked
the water drains and cleaned out the ECU. First it was dried out and resealed
and the ECU was back to its best. We did not need to replace the ECU and in
fixing it we had saved Mr F hundreds of pounds.
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| Dr Kev- KAM Servicing |
Mr F returned later and was delighted to
have his car back faultless and road ready. Even better for Mr F was the fact
that he was a gold car holder and so received an extra 15% discount on his
repairs. “Thank you to you and the boys Kev. I can’t believe you fixed it so
quickly and at such low prices. At least now I know there is a garage that I
can trust.”
You can leave your comments, questions and
queries at www.twitter.com/kamservicing and on our blog at www.drkev-kam.blogspot.com
and our Facebook page at www.facebook.com/kamservicing.
Remember
faithful reader, our team of dedicated and hardworking staff at the branches in
Sutton, Long Eaton, Bulwell, Beeston and Belper, Stapleford along with our bodywork shop
are open every day of the week, EXCLUDING Sunday’s, while the lads at our
Sawley and Heanor workshops are at your service seven days a week, keeping your
car where it belongs. ON THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr
Kev.
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