Mr F's Problematic Passat

Hello faithful readers it has been another eventful week at KAM and there is lots going on. With children in need coming up the KAM team have been getting involved in the community to help raise those vital funds needed to help vulnerable children. This is why we helped out for the annual Guru Nanak sponsored walk from Nottingham to Derby. The volunteers from the Sikh temple in Derby braved the cold weather for this great cause and we were very happy to help. The volunteers stopped at our Long Eaton depot in Derby Road and were met with warm drinks and refreshments to help them on their way. We would love to know what you are doing for Children In need.

 

 

More good news this week as KAM has officially become members of the Derbyshire County Council Gold Card Scheme. This means that if you possess a gold card you can now receive 15% off all your future car repairs. We want to ensure that our prices stay low and that you get the best value for money. We are very happy to be able to provide the discount and look forward to your next visit.

 

 

   This week our Sawley depot was the site of engineering feats and car fouls as we received a visit from a spooked Mr F. In the spirit of Halloween it seems Mr F’s car had developed some scarily impossible habits. “Kev it is my Volkswagen Passat it is like a ghost car. When I take the key out the car is still inexplicably running. I have no idea what is going on.” Mr F had previously taken his car to two other garages but they had quoted him very costly repairs so he had come to KAM in the hope of some reprieve.  We assured Mr F that we would not only find the problem but also fix it to a budget that was suitable to him. Here at KAM we keep costs low and standards high.

 

Once all the details were taken Mr F was despatched in one of our new state of the art courtesy cars and we got straight to work. This week was the turn of VW expert Dan to take the reins and he did so with due diligence.  First he did some visual inspections and it seemed this piqued his interest as he asked. “Does the engine running happen more in the rain.” After reading over Mr F’s details it so appeared that it did in fact occur more often in the rain.

After hearing this Dan then removed the carpet up from the passenger side floor well and the famous word rang out. “I’ve got it Kev.”  There lying beneath the carpet was the ECU (engine control unit) which had become submerged in water. This had led to the electrics being shorted out and this had wreaked mayhem in the car, in this case the car’s unexplainable running. This was a result of the water drains in the bulk head next to the pollen filter having become blocked. Now we had to keep Mr F’s budget in mind when undertaking the repairs and so we first unblocked the water drains and cleaned out the ECU. First it was dried out and resealed and the ECU was back to its best. We did not need to replace the ECU and in fixing it we had saved Mr F hundreds of pounds.

 

Dr Kev- KAM Servicing

   Mr F returned later and was delighted to have his car back faultless and road ready. Even better for Mr F was the fact that he was a gold car holder and so received an extra 15% discount on his repairs. “Thank you to you and the boys Kev. I can’t believe you fixed it so quickly and at such low prices. At least now I know there is a garage that I can trust.” 

You can leave your comments, questions and queries at www.twitter.com/kamservicing  and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing.  

 

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper, Stapleford along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.

Dr Kev at KAM Servicing

Follow the diagnostic wizard himself Dr Kev on twitter at www.twitter.com/kamservicing

 

Or go to our Facebook at www.facebook.com/kamservicing there are lots of great prizes to be won so go over and like our page and you could be a winner!!

 

For all your motoring needs call KAM today- www.kamservicing.com

Do you want to win???

Hello faithful readers...

We have now started competitions over on our Facebook page and we will be giving away prizes over the next few weeks. From KAM Hoodies to Goodie Bags filled with prizes you don't want to miss out. 

To be in with a chance of winning just like the KAM Servicing Facebook page and enter the next competition. You won't want to miss out!!! 

If you have any car queries or problems just call your nearest depot and we will have you back on the road in no time. Go to www.kamservicing.com for your nearest depot!! 

Till next time faithful readers....

Dr Kev 

KAM team updates

With the great weather we have been having, now more than ever is the time to have a fully functioning car. For those trips out or special Jubilee parties to attend to, you must make sure that you make the most of the weather by ensuring that your car is in the best shape it can be. Whether you are having a long weekend or just relaxing at home now is the best time to get your car fixed at great prices.

 Here at KAM we have been very busy as more and more customers come in to have their cars checked. Sometimes all it takes is a quick check by our talented mechanics and you can be enjoying the open road in no time. With the upcoming Jubilee celebrations and the long weekend to look forward to, you don’t want to be inconvenienced by a faulty car.

Talking of the Jubilee, I hope everyone has a great few days off to get rested and rejuvenated. The Queen’s Jubilee is a special time to celebrate the Queen and I know I will be relaxing and enjoying the weekend with Mandy and the kids. We are the quite the royalists and will very much be basking in the royal glow that will proceed next week. There will be street parties and plenty of food to be consumed, so let the good times roll.

   Here at KAM we are dedicated to making our customers our number one priority. For this reason the boys at our Sawley and Heanor depots will be working hard on bank holiday Monday to get rid of those pesky gremlins. We will be open from 9am to 3pm to accommodate our customers. We appreciate that the bank holiday weekend may be the perfect time for some people to get their cars fixed as they enjoy a lazy weekend at home. So if your car is suffering and you have been waiting for the right time to fix it- well the time is now and ‘His Highness Raj’ at Heanor and ‘Senator Shaun’ at Sawley await your call.

   Our boys at the other KAM depots will have the bank holiday to get rested so they can prepare for our Jubilee opening. All the KAM depots are open on the Queen’s Jubilee day so if your car is suffering from any problems make sure to bring it in as soon as possible. Our team will get straight to work and you can continue to enjoy the festivities.

   I would also like to point out that with the sudden soaring temperatures, comes the increasing need for air conditioning. We all know the feeling of being locked in a hot car with no working air conditioning. It can be torture and an open window can only cool you down so much. As car experts we know what is best for you and your car and we can very easily carry out a check to ensure that your car is in good working order. We can carry out the test as you wait and this will help us to identify any and all problems. Our magical mechanics can then get straight to work, whether it be a simple lubrication or removing bacteria, make sure you don’t suffer at the hands of a dreaded summer gremlins. Now is the most important time for air con and we want you to remain cool, the whole summer through.  For the best prices on all air conditioning make sure to call in at your nearest depot to ensure that summer is a breeze.

    Our Beeston depot is continuing to do well, manned by our very own Super Sunny and Fearless Frank. The depot on Queens Road East, Nottingham has had an influx of customers and our loyal customer base is growing each day. Our customers have left us great feedback and the residents of Nottingham have heeded the call of the KAM team to take on all the dreaded gremlins that feast on their cars. We welcome all makes and models and so if you are in the area and want a fast, affordable service on all car repairs make sure to come down to KAM Beeston.   

For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your tyres, brakes or most importantly the air conditioning checking make sure to come down to KAM for total piece of mind. KAM Beeston offers the lowest prices on all car repairs and your trusted KAM team will ensure the longevity of your car. 

    I would also like to announce that my twitter presence has become more prominent recently and I have had a lot of great feedback from customers who are happy with KAM’s great service. KAM continue to move with the times and we are very much enjoying our online presence and the interaction it allows us to have with our loyal customers.

   You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

Mr H's Cabriolet Confusion

This week at KAM we received a visit from a good friend of mine who arrived at our Beeston depot in quite a state. “Kev you know I always trust you and your boys and I have got a new puzzle for you to solve.”

Mr H explained that the car in question his recently purchased Audi A6 Cabriolet had one small problem that he knew about before he bought the car. “I know it sounds silly Kev but I actually bought the car much cheaper and there was but one imperfection on this beauty.” He said pointing to his pristine Blue car, which appeared to be far from the gremlin riddled cars we usually see trudging through our workshops. “Kev the electric hood is not working on the car. I knew this when I first bought it and it wasn’t a problem because the weather was awful anyway. But now the sun has recently sprouted out and I am roasting in there. My girlfriend wants to enjoy the sun in my new car and we just can’t. Please say you can help.” We assured Mr H that he was in good hands and that our Beeston boys were raring and ready to go on all diagnostic machines. They have spent the last few weeks introducing new customers and have had time to flex their ever-expanding skills.

Mr H was confident that our talented Beeston team would solve the problem and that he would be enjoying the wind in his hair in no time. We took all of his details and we then whisked him away in one of our courtesy cars. It was then time to choose this week’s master diagnostician and all eyes fell on Diagnostic Dan. Dan has long been a staple of KAM’s diagnosis team and has continued to increase our winning record of mysteries solved. He and the team at KAM Beeston have taken on all mysteries with passion and vigour and our new customers have been very pleased.

 Dan got straight to work, armed with his multimetres and his diagnostic machines and started on his gremlin-hunting mission. He first made some visual observations and then started to hook the machines up to the car to try and identify the problem. We awaited the results and a short while later the paper was released and Dan’s eyes scanned the results. “The Beeston team has done it again.” It so transpired that the wiring that goes to the electric hood control module had quite simply corroded away which meant no power to the motors. This had been the reason for the hood’s inability to work and would require a simple procedure to reverse the problem. All that was required was to replace the affected wiring and Dan used his excellent technical skills to ensure that all wiring was fitted correctly so that no future problems would ensue.

The repairs were undertaken and now it was the moment of truth and all the boys waited with baited breath. Dan jumped in the front seat and turned the key, the car purred along nicely and then Dan flipped the hood switch. There was a short pause and then the hood started to descend in all its glory and revealed Dan’s smiling face, then the real test came, having got the roof open would it shut again?? Of course it would, with a quick press of the switch the roof quietly ascended back into place again. “We did it Kev, the kings of Beeston are victorious once more.”  The car was returned to its previous glory and the sun beat down on the newly fixed and newly cleaned car.

Mr H was ecstatic to have his car fixed by the Beeston dream team and couldn’t wait to start basking in the sunny weather with his top down. “Wow Kev thank you I knew I could rely on the KAM team. You give the best prices; the best service and you have guaranteed me a great summer. Thanks.”

For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind.

You can leave your comments, questions and queries at www.twitter.com/dr_kev and our Facebook page at www.facebook.com/kamservicing.

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Miss K's KA conundrum

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a visit from Miss K, a new customer at KAM. She arrived at our Heanor depot and seemed quite depressed as she approached the forecourt. “As she got closer a thunderous noise could be heard and she almost seemed unable to control it. As she parked up the Ford KA she breathed a sigh of relief, happy that she had made it to the KAM offices. “Oh Kev that was a frightening journey, I have never heard it be that loud before.” Miss K was relatively young but had already suffered at the hand of rogue mechanics and was not going to be taken for a ride again. She explained her car’s recent problems “You see Kev, I heard this noise a few weeks ago, it was not as loud so I thought I’d take it to my local garage.” I had a feeling that I knew where this story was going and I was proved right as she continued. “Well Kev they saw that I was a young woman and they just wanted to make some fast money. They replaced the clutch and I got a hefty bill. But the noise continued and they weren’t interested in finding out what the true root of the problem was.” So Miss K’s problem continued, with the noise gradually getting louder and now she needed some answers. “I’ve heard and read all good things about you and the KAM team Kev and so please say you can help.” Miss K was in desperate need of the KAM team’s help and we could not let her down and leave her with the lasting image of all garages being unlawful and using untoward methods. We took all of Miss K’s details and then reassured her that we would find and fix the problem and that no unnecessary work would be undertaken. She was happy to leave the car in the KAM team’s care and she was whisked away in one of our courtesy cars.
We got straight to work and this week’s mystery was to be solved by our new mechanic Curious Craig. Craig is a new member of the expanding KAM team and comes to our company with a wealth of knowledge. He has expertise in all areas and is equipped to work on all makes and models. His specialty lies in clutches and we hope that he will be solving mechanical mysteries for many years to come. This week would be his first mystery and he was on a mission to prove himself to our veteran KAM boys.
He got straight to work and took the car on a long road test to see the true extent of the problem. He returned a while later and as he approached we again heard the awful noise resonating from the engine. The boys were covering their ears and finally the car was hoisted up onto the ramp. Within seconds Craig’s head was under the bonnet trying to find the lurking gremlins. He looked around for a few minutes and proceeded to take of the auxiliary belt (most of you will know this as the fan belt) and tested the various pulleys, such as the tensioner, water pump etc. He had a hunch and he was going to go with it. After a short time the famous words rang through the workshop “I’ve got it Kev.” It so transpired that the noise was coming from worn bearings on the alternator drive pulley. This had caused the pulley to move up and down, resulting in the horrific noises.
This was a relatively quick diagnosis and after a quick call to our fantastic suppliers, Craig got to work fitting the new parts. All that was required was a new alternator and Craig had successfully completed his first mystery at KAM.
Before we went on the road test Miss K insisted that she go along to ensure that the fault was fixed and that she was not being duped again. So she and Craig embarked on the road test and as the key was turned in the ignition everyone, including Miss K waited in anticipation. The key turned and… the car purred away with no trace of the previous noise.
“Wow Kev, I can’t believe it. You really helped me out and have definitely renewed my faith in hard working, reliable and honest garages.”
Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader. Drive safely and keep it shiny side up.
Dr. Kev.

The KAM team come to police rescue

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a phone call from Mr A, who was facing a day of inconvenience due to his car’s continued woes. He sounded frustrated on the other end of the phone and was complaining about the problems that had besieged his car. “Kev it’s my Peugeot 407, it’s just lifeless I go to turn the key in the ignition and… nothing. This could not have come at a worse time.” This was true as Mr A was a police sergeant and had been helping out in the aftermath of the riots. He had been involved in keeping our streets safe and now was late for a very important strategy meeting. “You have to help me Kev, I need a car. This is an emergency.” The tables had turned and the man responsible for helping others in emergencies needed the help of the KAM team to ensure that he could get on with his job. We immediately loaded up the ‘twuck wid da fwashin lights’ and it was not long till Tasmanian Trev was on the rescue mission. He bought along a courtesy car so that Mr A could go to his meeting without any more delay. All the details were taken and a short while later Trev arrived. The car was hoisted up onto the ramp and I looked around for this week’s mystery solver. “I’ll take it” came a voice from underneath the car. It was Diagnostic Dan who had already started to look around the car with his torch.
First Dan looked over the information and spotted that Mr A had called out the AA on a previous occasion and that they had been unable to fix the fault. The fault noted was a faulty crank position sensor (CPS), which had Dan puzzled. As an ex AA employee Dan knew that they would have done all they could to fix the problem and that this one would have been quite simple to fix. So what was the reason behind the continued fault? The car was plugged up to our state of the art diagnostic machines and it was not long till the location of the fault was found. As the AA had already noted it was in deed the (CPS), which had a broken pick up magnet. This looked too good to be true but true to form Dan shouted the infamous words. “I’ve got it Kev.” The suppliers arrived later with a new CPS and Dan fitted it with military precision. Then came time to start the engine and low and behold there was no purring, as the car lay lifeless once more. It was too good to be true and it so transpired that there was more left in this mystery. Dan went back to checking over the engine and was shocked to see the latest development. The new CPS we had just fitted was broken on the tip. This did not make any sense and even our mechanical wizard Dan was worried that this would be the diagnosis that eluded him. After seeing Dan’s worried expression Senator Shaun came to inform him of some details that Mr A had forgotten to mention when his car was picked up. “There was a rattling noise coming from the gear box before the car stopped working, so that maybe somewhere to start.” The gearbox was then removed and after strenuous testing and investigating by Dan, Ben and Shaun there was a sudden chorus eruption of “we’ve got it Kev.”
It so transpired that the car had occurred a lot of wear and tear to the duel mass flywheel (DMF) and this had been catching on the CPS, in turn leading to the breakage. So again the suppliers arrived with the parts and the CPS, DMF and clutch were all replaced. With all the parts fitted the boys all waited in anticipation for the keys to be turned in the ignition. As Dan turned the keys the car jolted back to life with a soft purring.
Mr A arrived later and was elated to see his car restored and bought back to life. “Wow Kev I’m usually the one helping out in emergencies but its nice to see the tables turned.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton and Long Eaton, Bulwell and Belper along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Mr D's Perilous Passat

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a visit from Mr D, who arrived at our Heanor depot in quite a panicked state. He approached the Heanor shutters and he had a very tentative look on his face. As he stopped he breathed a sigh of relief and then made his way to the warm KAM reception in hope of a solution. “Hi Kev I don’t know what is wrong with my car I just about made it here today.” Mr D explained that his car, a Volkswagen Passat had been cutting out randomly and “when its’ not doing that there is literally no power in it.” Said Mr D. This was not the only problem and Mr D added “my dashboard is like a Christmas tree, there are so many lights one day and then they’re gone the next.” Not only this, but further adding to the mystery, was that these symptoms were not all consuming and instead would just besiege the car on intermittent days. Mr D could no longer take these random breakdowns and needed an answer. “You have to help me Kev, more than those other garages I have been to. I have spent so much money on having parts replaced and different mechanics telling me they have solved the problem. Yet here I am and you’re the only people I can think off that can fix my car.” We assured Mr D that we would fix the car and keep him updated on all its developments. We also gave him our KAM guarantee that we would not add any unnecessary expenses and that we would only undertake the work that was vital to the car’s recovery. Mr D was then dispatched off in one of our courtesy cars and we got to work.
“I’ll take it Kev” came the confident voice of Diagnostic Dan who was already by the car waiting to unravel this latest mystery. First he looked over Mr D’s last few bills to see what those rogue garages had been incorrectly charging him for. The massive stack of bills were big enough to warrant their own folder and Dan first task would be wading through them to see what others had done wrong. From the past bills we found that the crank position sensor (CPS) had been replaced many times as well as a number of electrical sensors, which had been unjustly replaced. Dan finished perusing the bills and asked “Kev is there more problems when it is raining?” It seemed like a random question but on this occasion Mr D had in fact said that the problems had worsened when it was raining and wet outside. Dan had an idea of what it could be and set up our state of the art diagnostic equipment and after a short while he had located the problem. He would need to remove the scuttle panel where the pollen filter sits. It so transpired that on a previous visit to another garage the pollen filter had been replaced but they had failed to fit it properly. This meant that water was going in through the bulkhead and was dropping down the a pillar into the engine control unit (ECU) on the passenger side front under the carpets. Dan then went round to the front passenger side and lifted the carpet. Low and behold water had filled the ECU and the infamous words “I’ve got it Kev” rang through the garage.
We cleaned out the water, Mr D had come in before this could become a potential fire hazard and so the ECU would just need to be dried out instead of replacing it, which would have proved costly. After a visit from our fantastic suppliers a new pollen filter was fitted and the scuttle panel was reattached and now it was time for the road test. It was raining and so this would be the perfect test, Dan returned a while later with a smile adorning his face. The car was back to it’s best and the gremlins had been defeated. Mr D arrived later and was very happy to see his newly restored car “Wow Kev I knew I could rely on the KAM team, you really can fix all faults.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Bulwell, Long Eaton, and Belper along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

The KAM team Awaits

Our boys are ready and waiting to tackle any car gremlins that you might have. From electronic problems to leaks, the KAM team will not rest till all gremlins are taken care of. Our dedicated and hard working teams at all depots are more than capable of the task and look forward to seeing your car soon.
We have:
- His Majesty Raj and Tasmanian Trev at Heanor
-Pauly G and Strong Arm Steve at Sawley
-Superman Sundeep at Long Eaton
-Super Sunny at Belper
-Mass at our Sutton depot
-Cool Hand Luke at the Bulwell depot.
They are accompanied by our talented staff including newsletter favourite Diagnostic Dan as well as Tinie Tempah Tyler and Senator Shaun and yours truly!!

Dr Kev

I'm back

Hello Faithful readers i would like to apologise for my lack of posts recently. We have been very busy with our Bulwell depot on Higbury Road, Nottingham, now up and running it has been a lot of hard work for the KAM boys. The Bulwell depot is being headed by Cool Hand Luke with help from Tinie Tempah Tyler- our new apprentice- and things have been going well. We have a lot of new customers to be thankful for and we have all been hard at work, solving those pesky gremlin problems. For more details about all the depot and all contact information visit www.kamservicing.com and don't forget to bring us your troubled cars. So make sure you check back because i will be posing new KAM newsletters, the same day they go in the paper. So there will be no waiting around. I will also be bringing you more information on all the KAM depots and how we get on this winter.
Not long till Christmas and with snow on it's way i suggest a once over for all cars to ensure that they don't get infested with gremlins and cause you inconvenience. You don't want Christmas Shopping to be even worse than it has to be. Thanks and don't forget to leave any comments, questions and queries.

Dr Kev

Mr F's Freezing Ford

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a phone call from Mr F who called into our Belper depot in quite a panic. “Kev I just don’t know what has gone wrong with my car. It was alright one minute and now I’ve got even more problems.” Mr F was in a state and his car was in dire need of the KAM team’s help. The car in question was a Ford Focus and the problem was that the car had been leaking lately. “I just see pools of liquid, on my drive in the morning and I just don’t know what it is.” This problem had occurred over the last week and a new problem had occurred over the last few days. “My heater has stopped working as well Kev. I can’t believe it, it’s so cold outside I need my heater; especially now the weather has changed so dramatically. Please say you can help.” We assured Mr F that we would do all we could to fix his car and to save him the trouble, we would pick his car up for him.
So we loaded up the ‘twuck wid da fwashin lights’ and Strong Arm Steve was off and away to rescue Mr F. He also took along one of our shiny new courtesy cars so that no more disruption was caused to Mr F. Steve then took all of Mr F’s details and returned with the lifeless car in tow. The once vibrant Ford Focus trailed behind the ‘twuck’ and the boys looked on eager to find the mystery that had besieged the car. I looked around the workshop and all the boys seemed very busy working on our other gremlin-filled cars. I began to get worried, as we had assured Mr F that we would fix the car as soon as possible and now it was looking like it might have to wait. Just at that moment Tasmanian Trev looked up from the car he was working on and said “I’m all done here Kev. I’ll take it.” So it was the turn of Tasmanian Trev to show us what he was made of, and he got straight to work.
First he undertook a variety of tests to see if our computers could determine where the source of the problem lay. He plugged the car up to one of our state of the art diagnostic machines and we awaited the results. The computer showed us that the problem lay in the coolant system and so we would have to investigate further. Trev undertook a pressure coolant test, which would help us to identify any leaks and a short while later he shouted the infamous words “I’ve got it Kev.” It so transpired that the radiator in the car had become faulty and the deterioration had caused the coolant to leak from it. This had created an air lock in the system and the car’s heater had failed as result of having no anti- freeze in the system. Trev knew exactly what to do and after a call to our suppliers Trev was able to replace the radiator promptly. This was done at a fraction of the price of our competitors and he then bled out the coolant system to get rid of the excess air and topped up the anti freeze. The car was then given a free health check to see if there were any more gremlins lurking in the car but luckily it passed with flying colours. The heating was then checked and Trev came into the office with a smile on his face. “You could roast chestnuts in that car now.”
Mr F arrived later and was elated to see his car back to it’s best and in a more desirable condition. “Thanks Kev, you have done a great job and I now I won’t freeze when the snow comes.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Mr C's Renault Resurrection

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week’s cautionary tale comes courtesy of Mr C who called in to our Bulwell depot to complain about a major problem his car was experiencing. “Kev I knew I should have listened, but I just couldn’t afford it. What am I going to do now?” After Mr C had calmed he started to explain the problem and how it may have been self inflicted. “Well Kev you remember I bought my car to you last time and you did recommend me having some work done?” I remembered this very well, as Mr C had not been able to pay for the recommended work; his Renault Megane had gone untreated. “Well now my car is not starting and I need you to take a look please. I can’t go without my car for too long. This is such an inconvenience.” Mr C was both sad at his car’s declining health and angry with himself for letting his car worsen. It was time for the KAM team to step up and help one of our customers in need. So we loaded up the ‘twuck wid da fwashin lights’ and Strong Arm Steve was on his way to rescue Mr C. He also took along a courtesy car so that no more inconvenience would be caused to Mr C. We promised to keep him informed of all the car’s developments and a short while later the lifeless car arrived at the depot.
Diagnostic Dan was first to spot the new arrival and immediately took the reigns. “I’ll take it Kev.” First we checked through Mr C’s history and we saw that the last time he had been to KAM he’d had an alternator changed. That was two months ago and before that a battery had been changed. These had been necessary replacements and we also observed the work that we had suggested be undertaken. Last time he had come to KAM we had observed early signs of a possible fuel leak and we had relayed these fears to Mr C. We told him that work could be undertaken to prevent the leak but unfortunately due to the recession and difficult financial times Mr C had been unable to have the work done. But it’s never too late and we were determined to find the problem and fix it at the lowest possible cost. Dan plugged the car into our state of the art electrical diagnostic machines and after a short time the famous words rang through the garage. “I’ve got it Kev.” It so transpired that the starter motor had become faulty and that was the reason that the car would not start. After the last visit diesel had started to leak behind the gearbox and into the starter motor. This had caused damage to the starter motor and now we would need to call our fantastic suppliers to replace it. They arrived and Dan soon got to work replacing the faulty part. He then steam cleaned the engine and now came the moment of truth. As the bonnet was slammed shut and Dan assumed his position behind the steering wheel, the boys waited in anticipation. Dan slowly turned the key and after a few seconds… a rapturous raw resonated from the car as it bounced back to life. “We did it Kev.” Shouted Dan from inside the car.
Later Mr C arrived to pick up his car and was relieved to see his car bought back from the brink. “Wow Kev, you resurrected my car and here I was thinking Halloween was next week.”
It was another mystery solved by the KAM team and we would like to take this opportunity to advise our loyal customers to come and see us if any problems occur within their car. With the winter on its way it is more important than ever to get your car fit and ready for the ensuing snow.
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.