Mr B's Megane Misfortune

 

Hello faithful readers, I hope everyone is enjoying the summer. With the kids off and summer holidays planned make sure to get your car in the best condition it can be. Here at KAM we want to be a garage that you can trust and so we will not undertake any unnecessary work. Instead we will happily carry out tests to see where the problem may lie. These tests are free and are no obligations so you can decide what you want to have done to your car. We also use the highest quality parts an so any car repairs will have long lasting effects and we guarantee that your car will be fault free. If your car is suffering from any problems- even if they seem small- do not hesitate to bring your car in to your nearest KAM depot

 

After weeks of getting caught up in the Olympics and the great work we have been involved in with the Canaan Trust, this week it was back to some good old fashioned mechanics. Beeston was the setting for this week’s mystery and Mr B was this week’s lucky customer. “Oh my goodness Kev, I can’t believe this- this could not have happened at a worse time.” This is the type of panicked tone we here at KAM are used to and so it would be important to get all the details so that we could help Mr B as soon as possible. “Kev it is my Renault Megane it has decided to die on me this morning. Sorry to be dramatic but I have a job interview and I cannot be late. There is just a horrible clicking noise coming from the car and I don’t know what to do. Please say you can help.”

 

 

 

We assured Mr B that we would come and pick him up and that he would not have to miss his interview. Mr B was in desperate need of the KAM team’s help and first things first we would need to get him a courtesy car. I scanned the forecourt and to my horror there were no courtesy cars available. “We just gave the last one to Mrs J.” shouted Diagnostic Dan.

 

Now this is not a problem the KAM team usually face but as we had been so busy the courtesy cars had all been loaned out. We could not let Mr B down and so Tasmanian Trev loaded up the ‘twuck wid da fwashin lights’ and attached my car to the back of it. My car is fully insured for customers to use and this was an emergency. Trev embarked on the trip and dropped the car off to Mr B so that he could make his interview in time. Mr B was ecstatic and after giving all his details the lifeless Megane was bought back to the garage.

    Benjamin Button was this week’s mystery solver and he got straight to work by plugging the car up to our state of the art machines. Ben had a feeling that the problem may be an electrical one and so this was his first line of investigation. After a short while of testing the results were released from the machine. Ben surveyed them and within seconds the infamous words rang out. “I’ve got it Kev.”

It so transpired that the push start/stop switch on the car had burnt out. This had been due to worn wiring and this had been the cause of the car’s inability to start. Ben had been right in predicting an electrical fault and now it was time to find the best and most cost efficient way to fix it. This was easy and all that was required was a new switch-which arrived promptly from our suppliers- and some simple rewiring.

 

 

 Ben first fitted the new switch and then the re-wiring was undertaken with military style precision. With all the work done it was time for the moment of truth. The boys gathered around the Megane and waited to see whether this would be another successful job for the KAM team. Ben’s finger approached the button, he pushed and after a second…. The car jolted back to life. “We did it Kev.” Shouted Ben over the roar of the engine. “This car is back in the fast lane.”

Mr B arrived later and was elated to have his car back to its best and no longer besieged by problems. “ Thanks Kev, we all know how hard it is to get a job in this economy I just want to thank the team. I’m glad I went on the Good Garage Scheme and found a trustworthy and reliable garage.”

 

 

You can leave your comments, questions and queries at www.twitter.com/kamservicing and our Facebook page at www.facebook.com/kamservicing.   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.

   

Mr C's Renault Resurrection

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week’s cautionary tale comes courtesy of Mr C who called in to our Bulwell depot to complain about a major problem his car was experiencing. “Kev I knew I should have listened, but I just couldn’t afford it. What am I going to do now?” After Mr C had calmed he started to explain the problem and how it may have been self inflicted. “Well Kev you remember I bought my car to you last time and you did recommend me having some work done?” I remembered this very well, as Mr C had not been able to pay for the recommended work; his Renault Megane had gone untreated. “Well now my car is not starting and I need you to take a look please. I can’t go without my car for too long. This is such an inconvenience.” Mr C was both sad at his car’s declining health and angry with himself for letting his car worsen. It was time for the KAM team to step up and help one of our customers in need. So we loaded up the ‘twuck wid da fwashin lights’ and Strong Arm Steve was on his way to rescue Mr C. He also took along a courtesy car so that no more inconvenience would be caused to Mr C. We promised to keep him informed of all the car’s developments and a short while later the lifeless car arrived at the depot.
Diagnostic Dan was first to spot the new arrival and immediately took the reigns. “I’ll take it Kev.” First we checked through Mr C’s history and we saw that the last time he had been to KAM he’d had an alternator changed. That was two months ago and before that a battery had been changed. These had been necessary replacements and we also observed the work that we had suggested be undertaken. Last time he had come to KAM we had observed early signs of a possible fuel leak and we had relayed these fears to Mr C. We told him that work could be undertaken to prevent the leak but unfortunately due to the recession and difficult financial times Mr C had been unable to have the work done. But it’s never too late and we were determined to find the problem and fix it at the lowest possible cost. Dan plugged the car into our state of the art electrical diagnostic machines and after a short time the famous words rang through the garage. “I’ve got it Kev.” It so transpired that the starter motor had become faulty and that was the reason that the car would not start. After the last visit diesel had started to leak behind the gearbox and into the starter motor. This had caused damage to the starter motor and now we would need to call our fantastic suppliers to replace it. They arrived and Dan soon got to work replacing the faulty part. He then steam cleaned the engine and now came the moment of truth. As the bonnet was slammed shut and Dan assumed his position behind the steering wheel, the boys waited in anticipation. Dan slowly turned the key and after a few seconds… a rapturous raw resonated from the car as it bounced back to life. “We did it Kev.” Shouted Dan from inside the car.
Later Mr C arrived to pick up his car and was relieved to see his car bought back from the brink. “Wow Kev, you resurrected my car and here I was thinking Halloween was next week.”
It was another mystery solved by the KAM team and we would like to take this opportunity to advise our loyal customers to come and see us if any problems occur within their car. With the winter on its way it is more important than ever to get your car fit and ready for the ensuing snow.
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.