Hello faithful readers, I hope everyone is enjoying the
summer. With the kids off and summer holidays planned make sure to get your car
in the best condition it can be. Here at KAM we want to be a garage that you
can trust and so we will not undertake any unnecessary work. Instead we will
happily carry out tests to see where the problem may lie. These tests are free
and are no obligations so you can decide what you want to have done to your
car. We also use the highest quality parts an so any car repairs will have long
lasting effects and we guarantee that your car will be fault free. If your car
is suffering from any problems- even if they seem small- do not hesitate to
bring your car in to your nearest KAM depot
After weeks of
getting caught up in the Olympics and the great work we have been involved in
with the Canaan Trust, this week it was back to some good old fashioned
mechanics. Beeston was the setting for this week’s mystery and Mr B was this
week’s lucky customer. “Oh my goodness Kev, I can’t believe this- this could
not have happened at a worse time.” This is the type of panicked tone we here
at KAM are used to and so it would be important to get all the details so that
we could help Mr B as soon as possible. “Kev it is my Renault Megane it has decided
to die on me this morning. Sorry to be dramatic but I have a job interview and
I cannot be late. There is just a horrible clicking noise coming from the car
and I don’t know what to do. Please say you can help.”
We assured Mr B that we
would come and pick him up and that he would not have to miss his interview. Mr
B was in desperate need of the KAM team’s help and first things first we would
need to get him a courtesy car. I scanned the forecourt and to my horror there
were no courtesy cars available. “We just gave the last one to Mrs J.” shouted
Diagnostic Dan.
Now this is not a problem the KAM team usually face but as we
had been so busy the courtesy cars had all been loaned out. We could not let Mr
B down and so Tasmanian Trev loaded up the ‘twuck wid da fwashin lights’ and
attached my car to the back of it. My car is fully insured for customers to use
and this was an emergency. Trev embarked on the trip and dropped the car off to
Mr B so that he could make his interview in time. Mr B was ecstatic and after
giving all his details the lifeless Megane was bought back to the garage.
Benjamin Button
was this week’s mystery solver and he got straight to work by plugging the car
up to our state of the art machines. Ben had a feeling that the problem may be
an electrical one and so this was his first line of investigation. After a
short while of testing the results were released from the machine. Ben surveyed
them and within seconds the infamous words rang out. “I’ve got it Kev.”
It so transpired that the push start/stop switch on the car
had burnt out. This had been due to worn wiring and this had been the cause of
the car’s inability to start. Ben had been right in predicting an electrical
fault and now it was time to find the best and most cost efficient way to fix
it. This was easy and all that was required was a new switch-which arrived
promptly from our suppliers- and some simple rewiring.
Ben first fitted the new
switch and then the re-wiring was undertaken with military style precision.
With all the work done it was time for the moment of truth. The boys gathered
around the Megane and waited to see whether this would be another successful
job for the KAM team. Ben’s finger approached the button, he pushed and after a
second…. The car jolted back to life. “We did it Kev.” Shouted Ben over the
roar of the engine. “This car is back in the fast lane.”
Mr B arrived later and was elated to have his car back to
its best and no longer besieged by problems. “ Thanks Kev, we all know how hard
it is to get a job in this economy I just want to thank the team. I’m glad I
went on the Good Garage Scheme and found a trustworthy and reliable garage.”
You can leave your comments, questions and queries at
www.twitter.com/kamservicing and
our Facebook page at
www.facebook.com/kamservicing.
Remember faithful reader, our team of
dedicated and hard working staff at the branches in Sutton, Long Eaton,
Bulwell, Beeston and Belper along with our bodywork shop are open every day of
the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops
are at your service seven days a week, keeping your car where it belongs. ON
THE ROAD.
So until next week faithful reader, drive safely and keep it
shiny side up.
Dr Kev.
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