This week we have been very busy at KAM as we cater to all
your motoring needs. The cold weather has taken hold of the country and has
caused more than a few problems within many cars. If your car is suffering as a
result of the autumn weather bring it in to KAM today and let us take care of
you and your car. Our specialist mechanics will find any gremlins that may be
lurking and you can be sure that the prices will be kept low.
This week saw Liverpool
and Manchester United play at Anfield, the first match since the shocking
outcome of the Hillsborough investigation. The investigation cleared fans of
any wrong doing and it was great to see both teams come together and show unity
for those tragic fans that lost their lives. It was an exciting match and congratulations
to Manchester United for a great win. Hopefully this will encourage more
harmony within football and the respect shown by the players made for a
memorable event.
Now I mention the
weekend’s football as it was for this special match that Mr G was gearing up
his people carrier- a Mazda 5. As a long time Liverpool fan he and his friends
had been lucky enough to get tickets to the Liverpool and Manchester United
derby at Anfield. In an effort to be prepared he checked the levels of his car
the Saturday before and was surprised to see how low his levels had become. The
oil required just a short top up, which Mr G had in his garage. It was in fact
the water levels that had become worrying low. He observed that he had put in
over 5 litres of water. Surely this was not right and so he would need to call
up our dedicated KAM team late Saturday evening for some much needed help. He
called up our Sawley depot.
“Kev you have to help,
there must be something wrong with my car. I have just topped it up with 5
litres of water, surely it should not have used up that much water since the last
time I topped it up.” This was strange as there was a lot of water being lost
through the car and all signs pointed to a major leak. We told Mr G to bring
the car down to the garage as soon as possible so we could find the problem.
“Please say you can help Kev. I have a very important match to attend tomorrow.”
The KAM team was
beginning to wind down their work for the day but we could not leave Mr G
stranded as he was in dire need of our help. He arrived a short while later and
was panicking. But he was willing to stay and wait till the KAM team had found
the problem.
Benjamin Button was
assigned this week’s mystery and first looked into our computer advisory system.
He found that the last time Mr G had been in for a service he had been warned
of a seepage of water from the water pump, which we had recommend he have
changed. As Mr G had been working abroad he had failed to remember the
recommendation and so the water leak had continued. The water pump had not been
replaced and Mr G had not been back to have it checked by the KAM team.
Now he was left
with a leaking car and it was a race against the clock to see if we would be
able to see him reach the football match tomorrow. It was clear, after Ben had
done the testing that the water pump was leaking and as a result the cam belt
had also become worn. We called our fantastic suppliers and it was not long
they arrived with the parts needed. Ben fitted the new water pump and a new cam
belt.
“We did it Kev. This car is back in the fast lane.” Ben
topped up the rest of the levels within the car and checked the tyre pressures
to ensure that the car was 100% safe to drive. Mr G who had been enjoying a
nice hot drink in the comfortable KAM waiting room emerged with a big smile on
his face. “Wow Thanks Kev, I can’t believe you got it back to its best so
quickly. I knew KAM could help me out in the 11th hour. You really
are here to help.”
Remember faithful reader, our team of dedicated and
hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and
Belper along with our bodywork shop are open every day of the week, EXCLUDING
Sunday’s, while the lads at our Sawley and Heanor workshops are at your service
seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it
shiny side up.
Dr Kev.
