Mr G's Mazda Match Mess

This week we have been very busy at KAM as we cater to all your motoring needs. The cold weather has taken hold of the country and has caused more than a few problems within many cars. If your car is suffering as a result of the autumn weather bring it in to KAM today and let us take care of you and your car. Our specialist mechanics will find any gremlins that may be lurking and you can be sure that the prices will be kept low. 

   This week saw Liverpool and Manchester United play at Anfield, the first match since the shocking outcome of the Hillsborough investigation. The investigation cleared fans of any wrong doing and it was great to see both teams come together and show unity for those tragic fans that lost their lives. It was an exciting match and congratulations to Manchester United for a great win. Hopefully this will encourage more harmony within football and the respect shown by the players made for a memorable event.

   Now I mention the weekend’s football as it was for this special match that Mr G was gearing up his people carrier- a Mazda 5. As a long time Liverpool fan he and his friends had been lucky enough to get tickets to the Liverpool and Manchester United derby at Anfield. In an effort to be prepared he checked the levels of his car the Saturday before and was surprised to see how low his levels had become. The oil required just a short top up, which Mr G had in his garage. It was in fact the water levels that had become worrying low. He observed that he had put in over 5 litres of water. Surely this was not right and so he would need to call up our dedicated KAM team late Saturday evening for some much needed help. He called up our Sawley depot.

 “Kev you have to help, there must be something wrong with my car. I have just topped it up with 5 litres of water, surely it should not have used up that much water since the last time I topped it up.” This was strange as there was a lot of water being lost through the car and all signs pointed to a major leak. We told Mr G to bring the car down to the garage as soon as possible so we could find the problem. “Please say you can help Kev. I have a very important match to attend tomorrow.”

 The KAM team was beginning to wind down their work for the day but we could not leave Mr G stranded as he was in dire need of our help. He arrived a short while later and was panicking. But he was willing to stay and wait till the KAM team had found the problem.

   Benjamin Button was assigned this week’s mystery and first looked into our computer advisory system. He found that the last time Mr G had been in for a service he had been warned of a seepage of water from the water pump, which we had recommend he have changed. As Mr G had been working abroad he had failed to remember the recommendation and so the water leak had continued. The water pump had not been replaced and Mr G had not been back to have it checked by the KAM team. 

   Now he was left with a leaking car and it was a race against the clock to see if we would be able to see him reach the football match tomorrow. It was clear, after Ben had done the testing that the water pump was leaking and as a result the cam belt had also become worn. We called our fantastic suppliers and it was not long they arrived with the parts needed. Ben fitted the new water pump and a new cam belt.

“We did it Kev. This car is back in the fast lane.” Ben topped up the rest of the levels within the car and checked the tyre pressures to ensure that the car was 100% safe to drive. Mr G who had been enjoying a nice hot drink in the comfortable KAM waiting room emerged with a big smile on his face. “Wow Thanks Kev, I can’t believe you got it back to its best so quickly. I knew KAM could help me out in the 11^th hour. You really are here to help.”

 

 

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Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.