Hello
faithful readers it has been another busy week at KAM as we continue to heed
the call for quality car repairs. With the incoming cold weather we have seen
an abundance of car gremlins encroaching on your cars. But here at KAM we are
here to find and fix all faults on your car and we promise to bring you the
lowest prices.
It has been a great week for Derby as they
won the football at the weekend. I was lucky enough to be in the crowd and
would just like to say what a thrilling match it was. There were tense moments,
mixed with a lot of fanfare and I hope everyone had a good time- even if your
team did lose. I can’t wait till the next game.
Although football did take over the weekend it was back to work on Monday morning as our boys prepared for another busy week at KAM. It was no exception at the Long Eaton depot where we received a visit from Mr K who was not happy at his car’s continuous problems.
Mr K approached the forecourt in his
Landrover Freelander and he did not look happy.
After reaching our warm reception Mr K began to regale all the details
of his car and how he had become wary of automotive garages. “Kev, I have taken
my car to two other garages and they have failed to successfully diagnose and
fix the problem within my car. They looked over it, replaced the parts and
still the problem persists.” Mr K explained that he had heard a knocking noise
within his car every time he accelerated and had hoped to get the problem fixed
weeks ago. “Kev I went to 2 garages and they both replaced different parts-
first the prop shaft was changed and then when that didn’t work another garage
changed the drive shaft. Needless to say I am pounds down and my car is still
faulty.” Mr K was here to get his car fixed and was not willing to pay any more
unnecessary expense. “Kev I have read all about you in the paper, on Facebook
and Twitter. I trust you can find the problem and so I am putting you to the
test.”
Mr K left his car in the trusted hands of
the KAM team and he was whisked away in one of our courtesy cars. It was then
time for us to get to work and our resident Landrover expert ‘Superman’ Sundeep
was to take on this week’s mystery. First it was time to take the car on a road
test and the knocking noise could be heard as soon as Sundeep left the
forecourt. When he returned he shunned all the state of the art diagnostic
equipment and instead proceeded to use some old school mechanics to find the
problem. He checked the shafts of the car and then the suspension was also
inspected.
Armed with his trusted tools it was not long
till the infamous words rang out. “I’ve got it Kev.” It so transpired that on the rear axle the
rubber bush had deteriorated. The rubber bush in the metal frame supports the
axle and because it had become worn and unbonded it was now moving back and
forth whenever Mr K accelerated. This was causing it to move against other
metal components, which had resulted in the noise. The bushes were inactive and
so we would need to replace them. The parts were ordered from our fantastic
suppliers and it was not long till they arrived. Sundeep then pressed the
bushes back into place using our special tools.
“We did it Kev. This car is back on the fast lane.”
Mr K arrived later and to give him total
piece we asked him to take the car on a road test so he could be sure that the
problem was fixed. He did embark on the road test along with Sundeep and he
arrived back at the depot with a smile on his face. “Wow, Kev I can’t believe
it. It feels like a new car. I knew I could trust in the KAM team.”
You can leave your comments, questions and
queries at www.twitter.com/kamservicing and on our blog at www.drkev-kam.blogspot.com
and our Facebook page at www.facebook.com/kamservicing.
Remember
faithful reader, our team of dedicated and hardworking staff at the branches in
Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop
are open every day of the week, EXCLUDING Sunday’s, while the lads at our
Sawley and Heanor workshops are at your service seven days a week, keeping your
car where it belongs. ON THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr
Kev.
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