Hello
faithful readers this week as the winter chill overcomes we have been very busy
tending to your broken down cars. I must warn you that extreme weather
conditions can cause a multitude of problems within your car and so I must
suggest that you get your car checked by the dedicated KAM team. Here at KAM we
want to keep you safe and so we will happily undertake a free safety check on
your car and as the checks are no obligations it is up to you whether you want
the repairs undertaking. We will ensure that your car receives the attention it
deserves and that all repairs are undertaken at a price that suits you.
The dragon slaying and heroics continue here
at KAM and this week was no different. Although our mechanics had to show how
dedicated they really are when we received a call long after our 7 depots had
closed. It was on a Sunday night that we received a call from Mr S, who called
our emergency number because he was in such a predicament. “Kev I read about
your 24 hour recovery and I need your help. My car has broken down and I don’t
know what to do.”
Mr S had become stranded on the M1 near Sheffield, his car
had been cutting our intermittently and now the EML (engine management light)
has also surfaced. We did not hesitate, we sent out our ‘twuck wid da fwashin
lights’ to rescue Mr S and we dropped of a courtesy car so that he could get on
with the rest of his week uninterrupted. As an added component Mr S was also
one of our serving troops abroad and would be deployed later on in the week. So
we would need to fix the car so that Mr S could make his way back to Portsmouth
in a matter of days. The car in
question- a Seat Altea- was taken back to our Sawley depot ready for one of our
mechanics to get to work urgently.
The next morning the boys arrived nice and
early and it was the turn of Diagnostic Dan to take the wheel on this one. The
Seat lay lifeless and it was not long till Dan had hoisted the car up onto the
ramp and was already making his preliminary observations. When these
observations did not show any visible faults Dan then hooked the car up to one
of our state of the art diagnostic machines. After a short while the results
were released from the machine and the famous words rang out. “I’ve got it
Kev.” It so transpired that the induction hose pipe, which is made of rubber
had a small almost undetectable hole in it. This had in turn led to an
inability to build boost pressure within the car. This had been the reason for
the car cutting out and the appearance of the EML light.
All
that was needed was a new induction hose pipe, which arrived promptly from our
fantastic suppliers and Dan fitted it with meticulous attention to detail. The
engine fault codes were then cleared and the moment of truth was here. Dan sat
behind the wheel and turned the key in the ignition and... The car roared back
to life. “We did it Kev. This car is back in the fast lane.”
Remember our 24 hour emergency service is
open to all customers just go to our website at www.kamservicing.com
for all the details.
You
can leave your comments, questions and queries at www.twitter.com/kamservicing and on our blog at www.drkev-kam.blogspot.com
and our Facebook page at www.facebook.com/kamservicing.
Remember faithful reader, our team of
dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell,
Beeston and Belper along with our bodywork shop are open every day of the week,
EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at
your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr
Kev.
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