Hello
faithful readers it has been another busy week at KAM as the winter chill
begins to set its gremlins on to your cars. This winter make sure to come down
to KAM so that we can keep you and your car safe. Our talented technicians can
take on any faults that may besiege your car and so don’t let a fault stop all
the Christmas shopping and festivities to come.
Here at KAM we know how easy it can be to
get carried away with the upcoming Christmas preparations and so we are here to
help. At KAM we are now offering a FREE 10 point winter safety check including a free screen wash top up. According to the RAC you are 50% more likely to break down at home during the winter. So let the KAM team keep you safe. Don't get caught out this winter!!
This
week was quite the eventful week at KAM and it was at our Long Eaton depot that
we received a call from Mr F. This was no ordinary call as it was on the eve of
Mr F’s departure from England and he needed his car so that he could travel
back to his native Holland. “You have to help me Kev, my car has broken down
and I am supposed to be on a ferry tomorrow, please say you can help me. Mr F had been in the country a few months and
his car had suffered from no end of problems.
“Kev I have taken it to another garage and they replaced the crank shaft
sensor and the cam sensor and now they are telling me the ECU needs to be
tested and I can only imagine how expensive that is going to be.
Mr
F had lost faith in the other garages after they had been unable to fix the
problem and so he contacted us after reading about our exploits online. “Kev
you have to help me. I have to be in Harwich tomorrow and hopefully with a car
that works.
Mr
F was desperate and it was a race against time to see if we could have his car
fixed and fault free for the next day. We assured Mr F that we could fix any
problems and that he would make it to his ferry. We dispatched Derby Road Dan
to rescue Mr F and his Ford Focus and to save him time we also sent a courtesy
car so he could carry on with his day.
With all the details taken the car was
hoisted up onto our state of the art ramps and our crack team of mechanics got
to work trying to decipher the problem. Benjamin Button, Diagnostic Dan and
Tasmanian Trev were quick to start the testing of the various areas of the car.
All studied the car with great intensity looking out for any visible faults.
Armed with their specialist tools our A team of mechanics were quick to analyse
the results it was not long till the ‘Eureka’ moment. It was Dan who was the
bearer of good news “We’ve got it Kev.”
It so transpired that the fuel pump in the
petrol tank was not functioning correctly. This was brilliant news as it meant
that the ECU would not need to be replaced and would save Mr F hundreds of
pounds. All that was required was a new fuel pump, which arrived promptly from
our fantastic suppliers. The petrol tank was drained of fuel and the new part
was fitted by our hard working technicians.
It was then time for the moment of truth. Trev was seated behind the
wheel and turned the key in the ignition. All the boys waited with baited
breath- this would need to be a success otherwise Mr F would be left
disappointed. The key was turned... and the car roared back to life. “We did it
Kev.” Trev shouted with a smile.
Mr
F arrived later and was very happy to have his car back and ready for his
imminent departure. “Kev I can’t believe
that you have fixed it and in such a short amount of time. I have finally found
a garage that I can trust and I’ll definitely be adding to your great
reputation on the Good Garage Scheme.
Remember
faithful reader, our team of dedicated and hardworking staff at the branches in
Sutton, Long Eaton, Bulwell, Beeston, Belper and Stapleford along with our bodywork shop are open every
day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor
workshops are at your service seven days a week, keeping your car where it
belongs. ON THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr
Kev.
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