Mr T's Major Trafic Problem

 

Hello faithful readers. The floods have been sweeping the country as more of the Midlands become submerged in water. We would like to extend our thought to all those affected and we hope the inconvenience isn't long lasting. Here at KAM we want to help in whatever way possible and so for anybody whose car has been affected make sure to come to KAM and let us help. Our talented technicians are on hand to take on all those flooding frights and so you won't have to worry about a thing. You can trust in the KAM team- come rain or shine!!

   This week it was our Heanor depot that received a call from Mr T who was stranded after his Renault Trafic had suffered a collapsed wheel. “Kev I have to be at work and my van is literally my livelihood.” Mr T was not exaggerating as he was in fact a plumber and his van housed all his tools. With the van broken down he needed help to get the fault fixed but more importantly to get to work.

   This is where KAM Servicing’s fast and efficient recovery service would come in handy and so we loaded up the ‘twuck wid da fwashin lights’ and Tasmanian Trev was on his way. To save Mr T time, so that he did not have to miss out on any income we also sent along a KAM van so that he could carry on with his day. While loading up the Renault Trafic, Trev took all the necessary details and ensured Mr T that we would keep him updated on the car’s developments. 

   It was not long till Trev returned to the depot with the van in tow. The wheel looked rather unsightly and it was up to the KAM team to fix the car and get it back to Mr T as soon as possible. It was the turn of Jump Lead John as this week’s mystery solver and he got straight to work stripping back the layers to take a closer look. It was underneath these layers that John discovered something rather surprising. “Kev there is new brake discs and pads. They look like they could have been fitted yesterday.” This was rather odd and pointed to a job that had not been completed or had not been undertaken properly. We rang Mr T and he explained: “Oh yes Kev my son fitted those but he did tighten the wheels after.” It appeared that Master T’s DIY mechanics had not been as successful as he had hoped and had caused some damage to the car. But how much???

 

Tasmanian Trev with all his tools!!

    Senator Shaun was then brought in to get to the bottom of the problem. He again stripped back the brakes to get a better look.  It was not long till the infamous words rang out and it so transpired that the wheel bearings in the brake discs had not been properly tightened. This had led to a domino effect on other car parts as the load of the vehicle had caused the bearings to overheat, which had in turn melted them to the stub axle causing the wheel to collapse. Now this all sounds very complicated but this was not a catastrophe as it could all be repaired by our talented mechanics.

 

It is Senator Shaun to the rescue!!

 

    The brakes were salvageable but it would take a delicate and precise hand to remove the pieces of bearings that had stuck to the stub axle. Armed with his tools and his steady hand it was not long till the pieces were removed and the axle was in perfect condition.  It was just some old school mechanics, which has been lost in this era of computers and automated repair systems (which KAM also like to use). The stub axle threads were also repaired so that all the components were fully functioning. To finish we fitted new bearing and then properly tightened the wheels so that no more problems would occur.

   With our mechanics working hard the wheel was back to new in no time and after a thorough check suddenly the whole van came to life. It was another triumph for the KAM team. “We did it Kev. This car is back in the fast lane” Shaun said with a smile.

Mr T arrived later and was ecstatic to have his car back fault free. “Wow Kev. Your boys really work hard to accommodate the customer and I could not be happier. These prices are unbelievable.” 

 

    You can leave your comments, questions and queries at www.twitter.com/kamservicing  and on our Facebook page at www.facebook.com/kamservicing.  

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston, Belper and Stapleford  along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.