This week we received a visit from Mr G who arrived at our
Bulwell depot in quite a state. As he pulled up to the garage and parked
outside of our large workshop, the boys readied themselves for the next
mystery. He was seated in his Ford Mondeo and he looked rather distressed
behind the wheel. When he eventually made his way to the reception he was wary
of letting us take his car.
“Kev you won’t believe what I have been through
with this car and I just want someone to fix it once and for all.” Mr G was not
happy and it soon became clear why. “Kev I have had the same problem in my car
for many weeks now and I just can’t seem to find anyone to fix it.” Mr G
explained that his Ford Mondeo had been unable to rev beyond 2000 revs and when
it reached 2000 it would go flat. “Kev I took it straight to my local garage
and I haven’t stop spending or should I say wasting money ever since.” Mr G had
taken his car to 4 garages and the problem was still persisting. Mr G was right
to be wary of garages and now KAM was his last hope. “Kev my friend recommended
you and so I am here pleading with you to find and fix the fault. I hope I can
trust in the KAM team.
We assured Mr G that here at KAM we aim to help all of our
customers get the best car repairs at the lowest prices. Moreover we will not
rest till we get to the bottom of any and all problems that may be facing your
car. “You don’t need to worry Mr G we will ensure that your car is given the
best care and we promise to find the problem” said Ben peering into the car
with intrigue. Mr G let go of some of his reluctance and left the car in the capable
hands of our mechanics. We then let him use one of our courtesy cars so that he
would not be caused any inconvenience.
It was Benjamin Button’s turn to solve this week’s mystery
and it was not long till he had hoisted the car up to see where the fault may
lie. He noticed from the previous sales invoices that a lot of parts within the
car had already been replaced. We had to look over the parts to ensure that
none of them had been fitted improperly. Thankfully the parts had been fitted
correctly even if they were unnecessary. Here at KAM we only use parts that are
needed and we will only charge for the work that is necessary to your car. Ben then got to work first undertaking some
visual observations to see if the fault was visible.
After two hours of testing Ben removed the exhaust system
and started to test it. The results were released from our state of the art
machines and it was not long till the famous words were heard ringing through
the workshop. “I’ve got it Kev.” It so transpired that the exhaust was blocked
and had begun to disintegrate internally. This had been the reason for the revving
issues and so had the KAM team finally solved this long-standing mystery.
Ben ordered the new exhaust and it arrived promptly and he
began to fit it with military style precision. The middle and rear section were
replaced and then a road test was the final piece of the puzzle. Ben returned
from the road test a short while later and he had a smile beaming across his
face. “We did it Kev. This car is back in the fast lane.” Mr G arrived later and his sadness was replaced with a huge smile adorning his face. “Kev I am so happy you have fixed my car and that I (finally) came to KAM. At least now I know there is a garage that I can trust. Thanks to all the boys at KAM Bulwell.”
You can leave your comments, questions and queries at www.twitter.com/kamservicing and our Facebook page at www.facebook.com/kamservicing. Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it
shiny side up.
Dr.Kev.
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