Thursday, 3 November 2011

The KAM team come to police rescue


Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a phone call from Mr A, who was facing a day of inconvenience due to his car’s continued woes. He sounded frustrated on the other end of the phone and was complaining about the problems that had besieged his car. “Kev it’s my Peugeot 407, it’s just lifeless I go to turn the key in the ignition and… nothing. This could not have come at a worse time.” This was true as Mr A was a police sergeant and had been helping out in the aftermath of the riots. He had been involved in keeping our streets safe and now was late for a very important strategy meeting. “You have to help me Kev, I need a car. This is an emergency.” The tables had turned and the man responsible for helping others in emergencies needed the help of the KAM team to ensure that he could get on with his job. We immediately loaded up the ‘twuck wid da fwashin lights’ and it was not long till Tasmanian Trev was on the rescue mission. He bought along a courtesy car so that Mr A could go to his meeting without any more delay. All the details were taken and a short while later Trev arrived. The car was hoisted up onto the ramp and I looked around for this week’s mystery solver. “I’ll take it” came a voice from underneath the car. It was Diagnostic Dan who had already started to look around the car with his torch.
First Dan looked over the information and spotted that Mr A had called out the AA on a previous occasion and that they had been unable to fix the fault. The fault noted was a faulty crank position sensor (CPS), which had Dan puzzled. As an ex AA employee Dan knew that they would have done all they could to fix the problem and that this one would have been quite simple to fix. So what was the reason behind the continued fault? The car was plugged up to our state of the art diagnostic machines and it was not long till the location of the fault was found. As the AA had already noted it was in deed the (CPS), which had a broken pick up magnet. This looked too good to be true but true to form Dan shouted the infamous words. “I’ve got it Kev.” The suppliers arrived later with a new CPS and Dan fitted it with military precision. Then came time to start the engine and low and behold there was no purring, as the car lay lifeless once more. It was too good to be true and it so transpired that there was more left in this mystery. Dan went back to checking over the engine and was shocked to see the latest development. The new CPS we had just fitted was broken on the tip. This did not make any sense and even our mechanical wizard Dan was worried that this would be the diagnosis that eluded him. After seeing Dan’s worried expression Senator Shaun came to inform him of some details that Mr A had forgotten to mention when his car was picked up. “There was a rattling noise coming from the gear box before the car stopped working, so that maybe somewhere to start.” The gearbox was then removed and after strenuous testing and investigating by Dan, Ben and Shaun there was a sudden chorus eruption of “we’ve got it Kev.”
It so transpired that the car had occurred a lot of wear and tear to the duel mass flywheel (DMF) and this had been catching on the CPS, in turn leading to the breakage. So again the suppliers arrived with the parts and the CPS, DMF and clutch were all replaced. With all the parts fitted the boys all waited in anticipation for the keys to be turned in the ignition. As Dan turned the keys the car jolted back to life with a soft purring.
Mr A arrived later and was elated to see his car restored and bought back to life. “Wow Kev I’m usually the one helping out in emergencies but its nice to see the tables turned.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton and Long Eaton, Bulwell and Belper along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

2 comments:

  1. As always - fascinating insight into a company of dedicated engineers who exhibit the highest standards of professionalism in what is usually an over-rated, over-priced and inconsiderate section of British engineering laughingly called "The Motor Trade"
    Best wishes to every one at KAM Servicing for the New year, long may you continue to serve (and protect) us from the rouges. Keith Fricker

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  2. Thanks very much Keith- we here at KAM appreciate your comments and continue to work hard to keep all of our customer's cars safe. Hope you have a great christmas and new year. Thanks

    Dr Kev

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