Mr L's Vexed Vivaro

Hello faithful readers it has been another busy week here at KAM as we take on those dreaded car gremlins. We hope everyone is enjoying the summer holidays, hopefully the parents aren’t pulling their hair out and the kids are behaving themselves. Here at KAM our boys are hard at work every day ensuring that your cars are kept fault free for the surprisingly summery summer.

For more go to www.facebook.com/kamservicing

    I would like to take this opportunity to let all of our faithful readers know that there will be a few changes to our newsletter. Due to KAM’s continued commitment to move with the times we will no longer be appearing in the weekly newspaper column. But alas this is not the end for the KAM team as we will still be posting our weekly adventures here on our blog.

  In an effort to reach more of the online community we will be releasing the newsletter exclusively online and we hope you will all join us. I, like many of you are a little sceptical of blogs and such but we have found an easily accessible platform from which we can bring you all the latest KAM news and developments.

We hope to build on our current success and look forward to seeing where the KAM Servicing Empire will expand to. We hope you are all along for the ride. So thank you to all of you who have been our faithful readers and we will see you in the 21^st century... (Don’t worry I’ve been ensured that ‘The Terminator’ may have got it wrong)

 

    This week’s diagnostic dilemma comes courtesy of Mr L, who visited our Sawley depot this past Sunday. Mr L, a painter, had been experiencing some problems with his Vauxhall Vivaro van and through a recommendation had landed on our door step. He was due at work on Monday and so was especially happy that we were open on his one day of.

“Hi Dr Kev.  My mum said you can fix any problem and my van is full of them! Please say you can fix it today.” The problem at hand was an appearance of the EML (engine management light), plus repetitive stalling and the van cutting out intermittently when Mr D was driving.

Mr L bought in his Vauxhall Vivaro

“I don’t know what’s going on with it - I have to travel to people’s houses for work and this is not making it easy”. Mr L was forthcoming with all the van’s details and history. “I took it to a local garage recently for an oil and filter change. The price was too good to turn down but I’m wishing I hadn’t now.”

   It turned out that mere minutes after leaving the garage, the EML had appeared and so the stalling began. Mr L returned to the garage to explain the problem but they were unable to help as they did not have the equipment to deal with any major diagnostic jobs. “They were a tyre, exhaust and lubrication centre and they said that I would need to go to a garage to fix the problem!” 

   So not only was Mr L left out of pocket he now had a faulty car with further repairs and more expenditure pending. We assured Mr L that we would only charge for necessary repairs and that the costs would be kept low. ‘Handy Andy’ got straight to work and hooked the car up to our state of the art diagnostic machines awaiting the results. After just 10 minutes he returned to the reception.

 

 

Handy Andy with his state of the art diagnostic machine..

“I’ve got it Kev.” It so transpired that the EGR (Exhaust Gas Recirculation) valve was stuck open causing a vacuum leak. This leak resulted in the car stalling and cutting out as well as the appearance of the EML. The EGR valve helps the car to burn fuel efficiently by recirculating a portion of your exhaust and running it through the combustion process again.

Andy gave the EGR valve a thorough clean and placed it in the right position so that no more problems would occur. The EML needed a simple reset and then Tornado Tyla gave the van a good clean before a successful road test ensued. “We did it Kev. This van is back in the fast lane.” Andy said as he arrived back at the depot with a smile across his face.

Mr L arrived a short while later but was still a little sceptical as he had been let down by a garage previously so would need some extra assurance. He therefore embarked on another road test with yours truly and upon return was most complimentary.

“Wow Kev you boys definitely excel in all areas. The quality of repairs, customer service and especially price- KAM Servicing are the only garage I’ll be using from now on.  Thanks.”

Our Sawley Team are up for ther job!!

You can leave your comments, questions and queries at www.twitter.com/kamservicing and our Facebook at www.facebook.com/kamservicing

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston, Belper and Stapleford along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.

KAM team updates

With the great weather we have been having, now more than ever is the time to have a fully functioning car. For those trips out or special Jubilee parties to attend to, you must make sure that you make the most of the weather by ensuring that your car is in the best shape it can be. Whether you are having a long weekend or just relaxing at home now is the best time to get your car fixed at great prices.

 Here at KAM we have been very busy as more and more customers come in to have their cars checked. Sometimes all it takes is a quick check by our talented mechanics and you can be enjoying the open road in no time. With the upcoming Jubilee celebrations and the long weekend to look forward to, you don’t want to be inconvenienced by a faulty car.

Talking of the Jubilee, I hope everyone has a great few days off to get rested and rejuvenated. The Queen’s Jubilee is a special time to celebrate the Queen and I know I will be relaxing and enjoying the weekend with Mandy and the kids. We are the quite the royalists and will very much be basking in the royal glow that will proceed next week. There will be street parties and plenty of food to be consumed, so let the good times roll.

   Here at KAM we are dedicated to making our customers our number one priority. For this reason the boys at our Sawley and Heanor depots will be working hard on bank holiday Monday to get rid of those pesky gremlins. We will be open from 9am to 3pm to accommodate our customers. We appreciate that the bank holiday weekend may be the perfect time for some people to get their cars fixed as they enjoy a lazy weekend at home. So if your car is suffering and you have been waiting for the right time to fix it- well the time is now and ‘His Highness Raj’ at Heanor and ‘Senator Shaun’ at Sawley await your call.

   Our boys at the other KAM depots will have the bank holiday to get rested so they can prepare for our Jubilee opening. All the KAM depots are open on the Queen’s Jubilee day so if your car is suffering from any problems make sure to bring it in as soon as possible. Our team will get straight to work and you can continue to enjoy the festivities.

   I would also like to point out that with the sudden soaring temperatures, comes the increasing need for air conditioning. We all know the feeling of being locked in a hot car with no working air conditioning. It can be torture and an open window can only cool you down so much. As car experts we know what is best for you and your car and we can very easily carry out a check to ensure that your car is in good working order. We can carry out the test as you wait and this will help us to identify any and all problems. Our magical mechanics can then get straight to work, whether it be a simple lubrication or removing bacteria, make sure you don’t suffer at the hands of a dreaded summer gremlins. Now is the most important time for air con and we want you to remain cool, the whole summer through.  For the best prices on all air conditioning make sure to call in at your nearest depot to ensure that summer is a breeze.

    Our Beeston depot is continuing to do well, manned by our very own Super Sunny and Fearless Frank. The depot on Queens Road East, Nottingham has had an influx of customers and our loyal customer base is growing each day. Our customers have left us great feedback and the residents of Nottingham have heeded the call of the KAM team to take on all the dreaded gremlins that feast on their cars. We welcome all makes and models and so if you are in the area and want a fast, affordable service on all car repairs make sure to come down to KAM Beeston.   

For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your tyres, brakes or most importantly the air conditioning checking make sure to come down to KAM for total piece of mind. KAM Beeston offers the lowest prices on all car repairs and your trusted KAM team will ensure the longevity of your car. 

    I would also like to announce that my twitter presence has become more prominent recently and I have had a lot of great feedback from customers who are happy with KAM’s great service. KAM continue to move with the times and we are very much enjoying our online presence and the interaction it allows us to have with our loyal customers.

   You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

KAM's new Beeston Depot

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev and  our Facebook page at www.facebook.com/kamservicing. 

    With our grand opening on Tuesday I am happy to report that our new depot in Beeston is off to a flying start. Our busy mechanics have been hard at work fixing the cars of Beeston’s finest and we are welcoming new mysteries every day. Super Sunny has been handling the reigns and he along with Fearless Frank and Tornado Tyla are ensuring that all work undertaken is to the highest standard.

  The KAM Beeston team are happy to tend to all your motoring needs and we are happy to inform you of all of the special offers we have to offer you:

We are happy to take on all makes and models of car and we will ensure that your car is road ready. A ministry approved automated MOT lane has been installed and the equipment is of the highest quality possible. We can also take on all vans and large vehicles. You can get a free MOT with a full service from only £99 (dependant on make and model), so make sure to come down to take advantage of this great offer.

The brakes within your car are an important component on keeping you safe and so we offer a FREE brake performance check. Our trusted Beeston mechanics will check that all brakes are in full working order and that you are kept safe.

It is also important to keep your car levels topped up and so the KAM team will top them up as you wait in our comfy waiting room and sample the delights of our coffee machine. Other services include half price wheel alignment and FREE battery and alternator checks. We will also be offering half price fault code reading, FREE suspension, steering checks and a full health check for your car. A FREE courtesy car can also be yours while we undertake the repairs so that you are not caused too much inconvenience.

   Our staff at Beeston are fully trained in all areas of mechanics and with all of our top of the line tools and equipment we are ready to take on all gremlins. The workshops at our Beeston depot are fully equipped with state of the art diagnostic equipment. We have scoured the country to find the best machines and so we cannot wait to get down to the diagnosis process, should you decide to come through our doors. We have a great record in diagnosing problems and we hope to continue our winning record by ensuring that all cars are fixed to the highest standard.

   Our prices are unbeatable and we pride ourselves on having the best prices in the Midlands. We here at KAM Beeston will make sure that you are not left with a large bill and mounting costs and will only consider undertaking work with your permission. We will devise a bespoke plan of action for all repairs and so you will not be disappointed with our services. We work hard to put our customers first and we look forward to meeting you. 

  I would also like to take this opportunity to introduce a new member of the team. We will be seeing more over the coming weeks and it will be interesting to see if any of them can challenge Dan for KAM’s resident ‘mechanical wizard’. First is ‘Tornado Tyla’, he was an apprentice at KAM and now is a fully-fledged member of the team. He will be on hand to take on all mysteries but is a qualified tyre and exhaust specialist and so I predict a lot of success from him.

  There will be more of the team introduced in time but there will also be help from some old favourites. Our very own Diagnostic Dan will be on hand to help out with any diagnostic mysteries and will be hoping to impart some of his wisdom to our new team. Senator Shaun will also be overseeing some quality control and will ensure that the garage runs smoothly for the first few weeks.  I will also be there- so if you would like to come down and visit we look forward to your call.

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.