Mr M- At Her Majesty's Service

   
  Hello faithful readers, the KAM team have been very busy this week as more and more of you come in to get your gremlins seen to. Our boys at Beeston are doing well and are continuing to expand and see more loyal customers joining the ranks. Last week was a great week for Nottingham as we had the visit from her royal highness the Queen and the Duchess of Cambridge along with Prince William. This was particularly exciting, as you know me; Mandy and the kids are quite the royalists.
 When we found out that the queen would be coming the house was awash with all those important questions. “Where will she be visiting? How long will she stay? What will Kate be wearing?” It was great to see just how these events make people come together and Mandy and the kids went down and were able to see the Royals up close and personal. They had a great day filled with great memories.
   Now not to harp on too long about the royal family but this week’s story comes just mere days before the royal visit. On Monday morning we received a call from Mr M who was in quite the panic. He called up our Beeston depot and was in desperate need of the KAM team’s help.
    “Kev I don’t know what has happened. I thought it was okay and now well this is just awful. What am I going to do? I really need this?” Mr M was so panicked that at first he made little sense. But after calming down he revealed that he was a self employed cleaner and had recently taken on a very important task. “Kev you know the queen is coming on Wednesday? Well I have just had a contract to clean up some graffiti around the areas she will be visiting. I know we all want Nottingham to be able to shine, well that just became a little more difficult.” Mr M explained that he had recently gotten the contract to clean our streets and had been delighted to be able to do his service for the queen. But there was one obstacle as he was now stuck with a lifeless Ford Transit van, which housed all his cleaning equipment. “Kev it won’t start, I have tried a hundred times.  Please say you can help. For Queen and country.”  Mr M needed his van back for the next day as he would need his massive industrial cleaner to be able to carry out his work. It was a race against time and we would have to come to Mr M’s aid.
     Big Job Ben loaded up the ‘twuck wid da fwashin lights’ and set off to rescue Mr M and his van. A short while later he arrived back at the depot with a lifeless van and a deflated Mr M. We explained to Mr M that we would find and fix any fault and that he would be back to keeping our streets clean in no time. After all the details were taken and Mr M was whisked away in a courtesy car, we got straight to work.
   Mr M needed the van back as soon as possible and so we would need to be swift and efficient. Ben put himself forward and armed with his tools he started by checking around the car for any visible faults. This proved fruitless and so Ben did a number of checks. He checked the fuel pressure, the electrics and finally plugged the car into one of our state of the art diagnostic machines. It was not long until the infamous words rang our. “I’ve got it Kev.”
    It so transpired that the gremlin besieging Mr M’s car was due to the wiring to the main fuel lift pump having been burnt away. This had been due to general wear and tear and had been the reason for the car’s not starting. Thankfully this week’s mystery had been an easy one for the KAM team and all that was required was to repair the wiring, which Ben did with military style precision.
     Once the wiring was fixed then came the moment of truth, Ben got behind the wheel of the van and the boys waited with anticipation. The key was turned and… the car jolted back to life with rapturous applause from the boys. “We did it Kev.” Shouted Ben. The car was fixed and Mr M would be able to show off his handy work to the Queen-another victory for queen and country.
    Mr M arrived later and was ecstatic to have his van back in working order. “Thanks Kev, it really was the KAM team to the rescue. You know while the Queen is here you should ask for a knighthood for your services to the motoring industry.” He joked. “Sir Kev”, I like the sound of that.
    You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.
   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Mr B's Vivaro Vex

I hope everyone enjoyed the fantastic Jubilee celebrations. I had a great bank holiday reprieve from all the gremlin hunting and the boys were able to relax and recharge. The Jubilee concert was fantastic and a great way to showcase all that is great about our country. A sea of patriotism was evident and Mandy, the kids and myself had a great time at a street party with all of our neighbours.

Now while we were all celebrating the KAM boys at our Sawley and Heanor depots were hard at work defeating those pesky gremlins. So dedicated is your KAM team that we opened our shutters to our faithful customers at all depots on Jubilee Tuesday.

While everybody was enjoying the festivities our newly assembled Beeston team were taking on the Jubilee jams.  Our Beeston depot has been seeing more and more customers arriving at the garage and trusting us to fix their cars. Super Sunny has been manning the ship and accompanied by the healing powers of ‘Big Job Ben’, ‘Fearless Frank’, Tornado Tyler’ and ‘Diagnostic Dan’, they have become a KAM force to be reckoned with.

 It was on Jubilee Tuesday that we received a visit from Mr B. Now this was not a normal entrance as Mr B arrived not in his car but as the passenger in a recovery truck. As the van, a Vauxhall Vivaro was unloaded Mr B entered the Beeston reception and looked deflated as he explained his van’s conundrum. “Kev you have to help me, my van is suffering from some major problems.” Now this was a bank holiday and most garages were shut but Mr B had seen us on Google and had decided to try us out. Mr B had been on his way from a supply store and his car had inexplicably broken down.

But there was more to this tale of woe. “Kev I am a self employed painter and I know you can understand how hard it can be to find business and keep afloat. I have a big job booked in for this afternoon and I must have my van back. I have read you are the best. Please say you can help.” Mr B was in desperate need of our help and we could not let him down. After all the details were taken we whisked Mr B of in one of our courtesy cars with a promise that he would not miss out on his job later. We were, on this particular day very busy as many customers had taken advantage of our Jubilee opening. But here at KAM we never leave a man behind and so I scoured the workshop for this week’s mystery solver.  

   My eyes fell on Diagnostic Dan who had just finished with his first mystery of the day. “I’ll take it Kev.” He replied throwing down the gauntlet. As we were working to a fast approaching deadline Dan got straight to work. He hooked the car up to one of our state of the art diagnostic machines and awaited the results. A short while later the results were released and they showed that there was no fuel coming to the injection rail. This would be the reason for the car breaking down but what was the cause of this problem? Dan also checked the fuel pressure pumps and it was revealed that there was no signals going to them either and so Dan would need to dig a little deeper. Conscious of the time, Dan then got to work, looking over the car, making sure to leave no stone unturned in his quest for the truth.

I started to get worried after some time lapsed. Would the van be ready in time? We were cutting it close but finally after a short while the infamous words rang out.” It so transpired that the wiring above the fuel tank had shorted out, which was good news as Dan could easily fix it. However the second fault was found in a faulty pressure regulator valve and this part would be near impossible to source on a bank holiday as our fantastic suppliers were shut.

We pondered the conundrum, we could not let Mr B down and so we would need a solution and then it came to Dan. “Kev we have the KAM Vauxhall Vivaro in Long Eaton, we could take the valve out of there and temporarily use it to fix Mr B’s van and then replace Mr B’s valve tomorrow when the suppliers are open.” It would certainly mean that Mr B could make his job and he would not lose out on any money. So we called to ask him if this was okay.

After he gave the green light Dan made his way to Long Eaton and picked up the necessary part for the Vivaro. He arrived later and fitted it and after the wiring was fixed the van was ready to go.

Mr B came back later to pick the car up and was ecstatic to have a fully functioning car. “Wow Kev you have really gone above and beyond the call of duty. I’m so glad I chose KAM this is the best service I have ever had.”

Mr B was able to do his job on Tuesday and when the new part arrived the next day Dan fitted it without any fuss to have the van back as good as new.

You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

KAM team updates

With the great weather we have been having, now more than ever is the time to have a fully functioning car. For those trips out or special Jubilee parties to attend to, you must make sure that you make the most of the weather by ensuring that your car is in the best shape it can be. Whether you are having a long weekend or just relaxing at home now is the best time to get your car fixed at great prices.

 Here at KAM we have been very busy as more and more customers come in to have their cars checked. Sometimes all it takes is a quick check by our talented mechanics and you can be enjoying the open road in no time. With the upcoming Jubilee celebrations and the long weekend to look forward to, you don’t want to be inconvenienced by a faulty car.

Talking of the Jubilee, I hope everyone has a great few days off to get rested and rejuvenated. The Queen’s Jubilee is a special time to celebrate the Queen and I know I will be relaxing and enjoying the weekend with Mandy and the kids. We are the quite the royalists and will very much be basking in the royal glow that will proceed next week. There will be street parties and plenty of food to be consumed, so let the good times roll.

   Here at KAM we are dedicated to making our customers our number one priority. For this reason the boys at our Sawley and Heanor depots will be working hard on bank holiday Monday to get rid of those pesky gremlins. We will be open from 9am to 3pm to accommodate our customers. We appreciate that the bank holiday weekend may be the perfect time for some people to get their cars fixed as they enjoy a lazy weekend at home. So if your car is suffering and you have been waiting for the right time to fix it- well the time is now and ‘His Highness Raj’ at Heanor and ‘Senator Shaun’ at Sawley await your call.

   Our boys at the other KAM depots will have the bank holiday to get rested so they can prepare for our Jubilee opening. All the KAM depots are open on the Queen’s Jubilee day so if your car is suffering from any problems make sure to bring it in as soon as possible. Our team will get straight to work and you can continue to enjoy the festivities.

   I would also like to point out that with the sudden soaring temperatures, comes the increasing need for air conditioning. We all know the feeling of being locked in a hot car with no working air conditioning. It can be torture and an open window can only cool you down so much. As car experts we know what is best for you and your car and we can very easily carry out a check to ensure that your car is in good working order. We can carry out the test as you wait and this will help us to identify any and all problems. Our magical mechanics can then get straight to work, whether it be a simple lubrication or removing bacteria, make sure you don’t suffer at the hands of a dreaded summer gremlins. Now is the most important time for air con and we want you to remain cool, the whole summer through.  For the best prices on all air conditioning make sure to call in at your nearest depot to ensure that summer is a breeze.

    Our Beeston depot is continuing to do well, manned by our very own Super Sunny and Fearless Frank. The depot on Queens Road East, Nottingham has had an influx of customers and our loyal customer base is growing each day. Our customers have left us great feedback and the residents of Nottingham have heeded the call of the KAM team to take on all the dreaded gremlins that feast on their cars. We welcome all makes and models and so if you are in the area and want a fast, affordable service on all car repairs make sure to come down to KAM Beeston.   

For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your tyres, brakes or most importantly the air conditioning checking make sure to come down to KAM for total piece of mind. KAM Beeston offers the lowest prices on all car repairs and your trusted KAM team will ensure the longevity of your car. 

    I would also like to announce that my twitter presence has become more prominent recently and I have had a lot of great feedback from customers who are happy with KAM’s great service. KAM continue to move with the times and we are very much enjoying our online presence and the interaction it allows us to have with our loyal customers.

   You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

Mr G finds the light

Hello faithful readers our Beeston depot is officially open and the boys have got off to a flying start. We are seeing more and more customers come through the doors and the boys are being kept busy with all the new challenges that arrive. I myself have been helping out down there but am happy to report that Super Sunny is doing an excellent job along with Fearless Frank and all the new boys that have joined the KAM team. Our new ramps continue to hoist up cars and our winning record for finding and fixing faults continues.

 Our new customers have also been enjoying our new facilities and the comfortable sofas have already become a favourite with waiting customers and our mechanics at Beeston are on hand to take on any gremlins that may besiege your car and as always you can expect high standards at the lowest prices.

  For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind. At KAM Beeston we are also in possession of one of the most state of the art wheel alignment centres in the Midlands and we can offer you HALF PRICE on all wheel alignments. We also offer a free health check to all customers and all tests have no obligations so you can choose the work that is undertaken on your car.  

    But don’t just take our word for it, our customers have been very vocal in their support for KAM Beeston and this week was no different. A few days after the grand opening of Beeston, we received a visit from Mr G, who had read about the new depot and was eager to see what the fuss was about. “Kev I have read all about you and I thought I would put you to the test.” Mr G was sceptical about garages having spent a lot of money and with no solution being found. We welcomed him into the reception and as he took on a seat on the sofa and sipped from a cup of hot coffee he regaled the recent problems he had faced. His car a Toyota Landcruiser had been displaying the ABS light intermittently for quite a while and Mr G was concerned especially after another garage had supposedly ‘fixed it’. “Kev I have taken it to other garages and have had 4 ABS sensors fitted and the problem still exists. Please say you can help.” Mr G was desperate to find the cause of the problem and so we assured him that the KAM team would find the problem.

 After all the details were taken Mr G was whisked away in one of our courtesy cars and we got straight to work. “I’ll take it Kev.” said the familiar voice of ‘Big Ben’. Ben immediately plugged the car up to our new, state of the art machines at Beeston and awaited the results. But a short while later he was to be disappointed as they did not point to any faults. Next in the diagnosis process would be a reversion to old school mechanics and armed with his multi-metre and probes Ben got to work checking the wiring of the car. He stripped the back seats of the car and checked the continuity of the wires. After a short time of prodding and poking the famous words rang through the workshop. “I’ve got it Kev.”

It so transpired that part of the wiring loom had burnt out. The wiring loom goes towards the ABS and so this had been the reason for the sporadic appearance of the light. Thankfully the damage had been minimal and all that was needed was a new section of wiring loom. The new part arrived after a quick call to our fantastic suppliers and Ben fitted it meticulously making sure to ensure that no further faults would occur. The car could now need to be tested. As Ben started the car, one by one the dashboard lights went out. “We did it Kev, the light is gone. This car is back on the fast lane.”

When Mr G arrived later he was very happy to have his car back to it’s best. Wow thanks Kev, the service you provide is excellent and KAM Beeston is surly going to be a big success.”

 You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

New KAM depot opens in Beeston

KAM Servicing is to add to its ever expanding business by opening a new depot in the heart of Beeston. After months of preparation and long hours spent cleaning up and installing new equipment, the latest addition to the KAM team is nearly ready. The Beeston depot will open from Tuesday May 8th.

   Over the last few weeks the team has been hard at work polishing and painting to get the new site ready for all the gremlin hunting missions to come. Like KAM’s other garages the Beeston depot will be available to take care on all your motoring needs and will be introducing some new mechanical wizards to the team The staff at the new depot is hoping that customers will recognise KAM’s fantastic reputation within the motoring industry and urge the residents of Beeston and the surrounding areas to come and test them out.
  The popular manager and newsletter favourite Dr Kev said he was happy to hear the buzz surrounding the opening. He said: “We have been successful in the motoring arena and the whole team is looking forward to meeting new customers and taking on new motoring challenges. We all know the bad reputation some garages have given us mechanics but here at KAM we want to dispel those myths and are happy to bring you a high standard of service at the lowest prices.”
  There will be some familiar faces, as Super Sunny and Fearless Frank will be leaving the successful Belper depot to take the reigns of the Beeston branch. There will be 6 new, fully trained members of staff joining the team and so this means no long waiting periods and each customer getting that personal touch sometimes lost at the bigger corporations.
   Sunny and Frank are looking forward to the adventures that will surely follow the grand opening and Frank says all new customers will be more than satisfied with the Beeston team’s work. He continued: “We are very happy to be opening in Beeston and welcoming all of our new customers. Our talented technicians are ready and waiting to take on all makes and models and will not rest till the fault is found.”
   Here at KAM we provide ourselves on being up to date on all the latest advancements in vehicle repair technology. We are very happy to say that our Beeston depot is stocked with state of the art diagnostic machines and all the tools needed to take on even the biggest diagnostic mystery. We are also offering a great price on MOTs, at £29.99 and we have new automated test lanes to take on all sizes of cars. We are also able to offer original equipment, for all cars, at a fraction of the price of other garages thanks to our long standing relationship with our fantastic suppliers. Even cars covered by a manufacturer’s warranty can be serviced in our workshops without the warranty being affected.     Here at KAM our customers are our main priority and so we have invested in new courtesy cars for our customers to take home. You will no longer need to be stranded or your day disrupted by the loss of a car. Here at KAM Beeston we have all the corners covered and you can drive away in one of our new Hyundais for the duration of the repairs.
   Super Sunny said he was very excited for the opening: “I would encourage people to come down to the depot if they are experiencing any car problems. We can’t wait to get more cars back on the fast track.”
  The Beeston branch is located on 122 Queens Road East, Beeston Nottingham. The depot will be open every day except Sundays.
We are taking bookings and so if you would like to see our talented team in action call 0115 678 111. You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.
Remember faithful reader, our team of dedicated and hardworking staff at the other branches in Sutton, Long Eaton, Bulwell and Belper, along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Mr J's Primera Perplexity

This week we received a visit from Mr J, a new customer to KAM, who was in dire need of the KAM teams help. It was a bright and brisk Monday morning and the KAM boys were hard at work. Tasmanian Trev was getting started on his first mystery of the day and the rest of the boys were rooting through their toolboxes, looking for the right tools to effectively beat those pesky gremlins. We have been very busy over the winter period as more and more customers take advantage of our free winter check. If your car becomes victim to the weather the effects can be detrimental and very costly. So come down to KAM and we will check your brakes, tyre pressures, anti freeze, lights and levels to ensure that your car is ready to take on all conditions.
On this particular morning Mr J called into our Bulwell depot and was in quite a panicked state. “Oh Kev, please say you can help me. I don’t know what else to do. Everyone is staring and I just can’t believe this has happened here.” Mr J sounded hysterical and I was eager to hear what predicament had got him in such a twist. “Kev my Nissan Primera has just stopped right here in the middle of the petrol station. Please say you can help.” Mr J had been filling up and had gone to restart the car and was met with a heavy silence as the car had failed to start. Now he was stuck at the petrol station with a broken down car and he needed the KAM team’s help. Tasmanian Trev was first to load up the ‘twuck wid da fwashin lights’ and sped away to rescue Mr J from his petrol station jam. He also went with a courtesy car in tow so that Mr J could get on with his day with no further embarrassment or inconvenience.
Trev arrived back at the garage a short while later. I looked around the workshop and everyone appeared to be busy. There were bodies under cars and heads under bonnets as the boys worked hard on their cars. I did wonder if this would be my chance to dust off my old diagnostic gloves and get stuck into our newest mystery. I was just about to get stuck in when I heard the infamous words “This car is back on the fast track. What’s next?” It was the voice of Benjamin Button and he was ready for his next mechanical mission. He got straight to work and hoisted the car up onto the ramp so the mystery solving could commence. Armed with his gauges and diagnostic machine, Ben got to work and awaited the results. After a short while the infamous words rang out “I’ve got it Kev. I can’t believe it was that easy actually.” It so transpired that the starter motor had shorted out and was the reason for the car’s stagnant position. We called up our fantastic suppliers and the part arrived promptly and Ben fitted it with military style precision. It then came time for the moment of truth and Ben turned the key in the ignition. The boys waited with bated breath as the key was turned and… a gentle purring erupted from the engine. “That’s another one back on the fast track Kev, I wish they were all that easy”
Mr J arrived later and was elated to see his car back in such great condition. “Wow Thanks Kev, as a first time customer it’s so great to see you take care of all your customers with such great care and attention.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev