Wednesday, 23 May 2012

Mr G finds the light


Hello faithful readers our Beeston depot is officially open and the boys have got off to a flying start. We are seeing more and more customers come through the doors and the boys are being kept busy with all the new challenges that arrive. I myself have been helping out down there but am happy to report that Super Sunny is doing an excellent job along with Fearless Frank and all the new boys that have joined the KAM team. Our new ramps continue to hoist up cars and our winning record for finding and fixing faults continues.

 Our new customers have also been enjoying our new facilities and the comfortable sofas have already become a favourite with waiting customers and our mechanics at Beeston are on hand to take on any gremlins that may besiege your car and as always you can expect high standards at the lowest prices.

  For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind. At KAM Beeston we are also in possession of one of the most state of the art wheel alignment centres in the Midlands and we can offer you HALF PRICE on all wheel alignments. We also offer a free health check to all customers and all tests have no obligations so you can choose the work that is undertaken on your car.  


    But don’t just take our word for it, our customers have been very vocal in their support for KAM Beeston and this week was no different. A few days after the grand opening of Beeston, we received a visit from Mr G, who had read about the new depot and was eager to see what the fuss was about. “Kev I have read all about you and I thought I would put you to the test.” Mr G was sceptical about garages having spent a lot of money and with no solution being found. We welcomed him into the reception and as he took on a seat on the sofa and sipped from a cup of hot coffee he regaled the recent problems he had faced. His car a Toyota Landcruiser had been displaying the ABS light intermittently for quite a while and Mr G was concerned especially after another garage had supposedly ‘fixed it’. “Kev I have taken it to other garages and have had 4 ABS sensors fitted and the problem still exists. Please say you can help.” Mr G was desperate to find the cause of the problem and so we assured him that the KAM team would find the problem.

 After all the details were taken Mr G was whisked away in one of our courtesy cars and we got straight to work. “I’ll take it Kev.” said the familiar voice of ‘Big Ben’. Ben immediately plugged the car up to our new, state of the art machines at Beeston and awaited the results. But a short while later he was to be disappointed as they did not point to any faults. Next in the diagnosis process would be a reversion to old school mechanics and armed with his multi-metre and probes Ben got to work checking the wiring of the car. He stripped the back seats of the car and checked the continuity of the wires. After a short time of prodding and poking the famous words rang through the workshop. “I’ve got it Kev.”

It so transpired that part of the wiring loom had burnt out. The wiring loom goes towards the ABS and so this had been the reason for the sporadic appearance of the light. Thankfully the damage had been minimal and all that was needed was a new section of wiring loom. The new part arrived after a quick call to our fantastic suppliers and Ben fitted it meticulously making sure to ensure that no further faults would occur. The car could now need to be tested. As Ben started the car, one by one the dashboard lights went out. “We did it Kev, the light is gone. This car is back on the fast lane.”

When Mr G arrived later he was very happy to have his car back to it’s best. Wow thanks Kev, the service you provide is excellent and KAM Beeston is surly going to be a big success.”

 You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.


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