Mr B's hair raising Vauxhall vex

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.

    As the KAM team were hard at work at our Bulwell depot preparing for a Bank holiday weekend break when we received a visit from Mr B. He parked up his Vauxhall Zafira in the forecourt and from first glance there did not appear to be any visible problems. In fact the only tell tale sign that anything was wrong was the look of desperation that overcame Mr B’s face as he entered the reception. “Kev I feel I may have been a catalyst in the appearance of a dreaded gremlin within my car. I just need an expert’s opinion and I have heard you are the best.” Mr B was a retired scientist from Nottingham and even sported similar hair to that of one Mr Albert Einstein. He was now home a lot and had used some of his free time to undertake some DIY mechanics. “Kev I recently installed a cooler into my car and I may have interfered with parts elsewhere.” Before I could assure Mr B that this would be an easily fixed problem, it appeared he was not done. He said with some hesitation “Kev I got a little too confident and used what little knowledge I possess to install in an in car entertainment system.” Mr B was happy to admit that the procedure had been successful but recently he had noticed the appearance of the ABS (anti-lock braking system) light.  “I need your help Kev.” We assured Mr B that we would have his car fixed in no time and after all the details were taken, he was dispatched in one of our courtesy cars.”

   Diagnostic Dan got to work and immediately got out his diagnostic tools to start the search for the illusive gremlin. He first did a visual test and to see if there were any visible faults that could be deduced before we would need to bust out the diagnostic machines. After some rooting around it was not long till the infamous words rang out. “I’ve got it Kev.” It so transpired that the DIY work that Mr B had undertaken on the car had unfortunately had an adverse affect on the car. It so transpired that when he had wired the new features into the car he had wired the main live feed incorrectly through the fuse box. This had burnt the wiring loom, which leads to the ABS wiring. This had caused the ABS light to appear. Dan then removed the ABS pump and saw that the wiring leading up to the ECU (Engine Control Unit) was burnt. Mr B’s work had led to some electrical problems but thankfully he had bought his car in time and so no serious damage had occurred.

 

 We called our fantastic suppliers who arrived promptly and we were able to source a reconditioned ECU. This usually costs a lot of money but we were able to get it for a fraction of the price. Dan fitted the new ECU and then reprogrammed it and it was time for the moment of truth. Dan got behind the wheel and turned the key, and after a few seconds delight covered his face. “The light is gone Kev. We did it, this car is back on the fast track.”

Mr B arrived later and was elated to have his car back. “Thanks Kev, I suppose next time I’ll leave it to the professionals.”

  Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week and most Bank Holidays, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

 

 

 

Mr H's Cabriolet Confusion

This week at KAM we received a visit from a good friend of mine who arrived at our Beeston depot in quite a state. “Kev you know I always trust you and your boys and I have got a new puzzle for you to solve.”

Mr H explained that the car in question his recently purchased Audi A6 Cabriolet had one small problem that he knew about before he bought the car. “I know it sounds silly Kev but I actually bought the car much cheaper and there was but one imperfection on this beauty.” He said pointing to his pristine Blue car, which appeared to be far from the gremlin riddled cars we usually see trudging through our workshops. “Kev the electric hood is not working on the car. I knew this when I first bought it and it wasn’t a problem because the weather was awful anyway. But now the sun has recently sprouted out and I am roasting in there. My girlfriend wants to enjoy the sun in my new car and we just can’t. Please say you can help.” We assured Mr H that he was in good hands and that our Beeston boys were raring and ready to go on all diagnostic machines. They have spent the last few weeks introducing new customers and have had time to flex their ever-expanding skills.

Mr H was confident that our talented Beeston team would solve the problem and that he would be enjoying the wind in his hair in no time. We took all of his details and we then whisked him away in one of our courtesy cars. It was then time to choose this week’s master diagnostician and all eyes fell on Diagnostic Dan. Dan has long been a staple of KAM’s diagnosis team and has continued to increase our winning record of mysteries solved. He and the team at KAM Beeston have taken on all mysteries with passion and vigour and our new customers have been very pleased.

 Dan got straight to work, armed with his multimetres and his diagnostic machines and started on his gremlin-hunting mission. He first made some visual observations and then started to hook the machines up to the car to try and identify the problem. We awaited the results and a short while later the paper was released and Dan’s eyes scanned the results. “The Beeston team has done it again.” It so transpired that the wiring that goes to the electric hood control module had quite simply corroded away which meant no power to the motors. This had been the reason for the hood’s inability to work and would require a simple procedure to reverse the problem. All that was required was to replace the affected wiring and Dan used his excellent technical skills to ensure that all wiring was fitted correctly so that no future problems would ensue.

The repairs were undertaken and now it was the moment of truth and all the boys waited with baited breath. Dan jumped in the front seat and turned the key, the car purred along nicely and then Dan flipped the hood switch. There was a short pause and then the hood started to descend in all its glory and revealed Dan’s smiling face, then the real test came, having got the roof open would it shut again?? Of course it would, with a quick press of the switch the roof quietly ascended back into place again. “We did it Kev, the kings of Beeston are victorious once more.”  The car was returned to its previous glory and the sun beat down on the newly fixed and newly cleaned car.

Mr H was ecstatic to have his car fixed by the Beeston dream team and couldn’t wait to start basking in the sunny weather with his top down. “Wow Kev thank you I knew I could rely on the KAM team. You give the best prices; the best service and you have guaranteed me a great summer. Thanks.”

For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind.

You can leave your comments, questions and queries at www.twitter.com/dr_kev and our Facebook page at www.facebook.com/kamservicing.

Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.

Mr G finds the light

Hello faithful readers our Beeston depot is officially open and the boys have got off to a flying start. We are seeing more and more customers come through the doors and the boys are being kept busy with all the new challenges that arrive. I myself have been helping out down there but am happy to report that Super Sunny is doing an excellent job along with Fearless Frank and all the new boys that have joined the KAM team. Our new ramps continue to hoist up cars and our winning record for finding and fixing faults continues.

 Our new customers have also been enjoying our new facilities and the comfortable sofas have already become a favourite with waiting customers and our mechanics at Beeston are on hand to take on any gremlins that may besiege your car and as always you can expect high standards at the lowest prices.

  For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind. At KAM Beeston we are also in possession of one of the most state of the art wheel alignment centres in the Midlands and we can offer you HALF PRICE on all wheel alignments. We also offer a free health check to all customers and all tests have no obligations so you can choose the work that is undertaken on your car.  

    But don’t just take our word for it, our customers have been very vocal in their support for KAM Beeston and this week was no different. A few days after the grand opening of Beeston, we received a visit from Mr G, who had read about the new depot and was eager to see what the fuss was about. “Kev I have read all about you and I thought I would put you to the test.” Mr G was sceptical about garages having spent a lot of money and with no solution being found. We welcomed him into the reception and as he took on a seat on the sofa and sipped from a cup of hot coffee he regaled the recent problems he had faced. His car a Toyota Landcruiser had been displaying the ABS light intermittently for quite a while and Mr G was concerned especially after another garage had supposedly ‘fixed it’. “Kev I have taken it to other garages and have had 4 ABS sensors fitted and the problem still exists. Please say you can help.” Mr G was desperate to find the cause of the problem and so we assured him that the KAM team would find the problem.

 After all the details were taken Mr G was whisked away in one of our courtesy cars and we got straight to work. “I’ll take it Kev.” said the familiar voice of ‘Big Ben’. Ben immediately plugged the car up to our new, state of the art machines at Beeston and awaited the results. But a short while later he was to be disappointed as they did not point to any faults. Next in the diagnosis process would be a reversion to old school mechanics and armed with his multi-metre and probes Ben got to work checking the wiring of the car. He stripped the back seats of the car and checked the continuity of the wires. After a short time of prodding and poking the famous words rang through the workshop. “I’ve got it Kev.”

It so transpired that part of the wiring loom had burnt out. The wiring loom goes towards the ABS and so this had been the reason for the sporadic appearance of the light. Thankfully the damage had been minimal and all that was needed was a new section of wiring loom. The new part arrived after a quick call to our fantastic suppliers and Ben fitted it meticulously making sure to ensure that no further faults would occur. The car could now need to be tested. As Ben started the car, one by one the dashboard lights went out. “We did it Kev, the light is gone. This car is back on the fast lane.”

When Mr G arrived later he was very happy to have his car back to it’s best. Wow thanks Kev, the service you provide is excellent and KAM Beeston is surly going to be a big success.”

 You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

New KAM depot opens in Beeston

KAM Servicing is to add to its ever expanding business by opening a new depot in the heart of Beeston. After months of preparation and long hours spent cleaning up and installing new equipment, the latest addition to the KAM team is nearly ready. The Beeston depot will open from Tuesday May 8th.

   Over the last few weeks the team has been hard at work polishing and painting to get the new site ready for all the gremlin hunting missions to come. Like KAM’s other garages the Beeston depot will be available to take care on all your motoring needs and will be introducing some new mechanical wizards to the team The staff at the new depot is hoping that customers will recognise KAM’s fantastic reputation within the motoring industry and urge the residents of Beeston and the surrounding areas to come and test them out.
  The popular manager and newsletter favourite Dr Kev said he was happy to hear the buzz surrounding the opening. He said: “We have been successful in the motoring arena and the whole team is looking forward to meeting new customers and taking on new motoring challenges. We all know the bad reputation some garages have given us mechanics but here at KAM we want to dispel those myths and are happy to bring you a high standard of service at the lowest prices.”
  There will be some familiar faces, as Super Sunny and Fearless Frank will be leaving the successful Belper depot to take the reigns of the Beeston branch. There will be 6 new, fully trained members of staff joining the team and so this means no long waiting periods and each customer getting that personal touch sometimes lost at the bigger corporations.
   Sunny and Frank are looking forward to the adventures that will surely follow the grand opening and Frank says all new customers will be more than satisfied with the Beeston team’s work. He continued: “We are very happy to be opening in Beeston and welcoming all of our new customers. Our talented technicians are ready and waiting to take on all makes and models and will not rest till the fault is found.”
   Here at KAM we provide ourselves on being up to date on all the latest advancements in vehicle repair technology. We are very happy to say that our Beeston depot is stocked with state of the art diagnostic machines and all the tools needed to take on even the biggest diagnostic mystery. We are also offering a great price on MOTs, at £29.99 and we have new automated test lanes to take on all sizes of cars. We are also able to offer original equipment, for all cars, at a fraction of the price of other garages thanks to our long standing relationship with our fantastic suppliers. Even cars covered by a manufacturer’s warranty can be serviced in our workshops without the warranty being affected.     Here at KAM our customers are our main priority and so we have invested in new courtesy cars for our customers to take home. You will no longer need to be stranded or your day disrupted by the loss of a car. Here at KAM Beeston we have all the corners covered and you can drive away in one of our new Hyundais for the duration of the repairs.
   Super Sunny said he was very excited for the opening: “I would encourage people to come down to the depot if they are experiencing any car problems. We can’t wait to get more cars back on the fast track.”
  The Beeston branch is located on 122 Queens Road East, Beeston Nottingham. The depot will be open every day except Sundays.
We are taking bookings and so if you would like to see our talented team in action call 0115 678 111. You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing.
Remember faithful reader, our team of dedicated and hardworking staff at the other branches in Sutton, Long Eaton, Bulwell and Belper, along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Mr G's Landrover Leaves Him In The Lurch

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev and our facebook page at www.facebook.com/kamservicing
This week we received a visit from Mr G; a new customer here at KAM and his entrance into the forecourt was quite unremarkable. As he approached the KAM offices in his Landrover Defender, it was obvious that his car was in a less than desirable state. His car slumped along, dragging like a snail and behind the wheel was Mr G, looking impatient and willing his car to make it to the parking bay. He finally arrived in the parking space and his car had none of the vigour and power that Landrovers usually possess. He walked into the warm reception and the warmth enveloped him. He breathed a sigh of relief and then began to regale the problems that had besieged his car. “Hi Kev, I have heard you are the best in town and I thought I would come and test you out.” Mr G had come to KAM after reading our blog and visiting the Good Garage Scheme website, where we have rated very highly in all categories. “Kev I have done my research and I am not expecting to get fleeced like a did at the last place I went to. At the previous garage I visited they told me they were going o fix my car when the problems were fairly new. But as you can guess Kev, they didn’t so much fix it as, make a number of unnecessary replacements and I was lumbered with the massive bill and no solution.” Mr G looked visibly and agreeably angry as he told the story and now his car was in a worse condition and he needed the KAM team’s help. We told him that we here at KAM aim to provide a good and honest service and that he could expect only to pay for the necessary work. The car as Mr G explained had been suffering from a lack of power and the appearance of the engine management light (EML). “My car just isn’t what it used to be. The last garage told me it was the turbo but they wanted me to pay an extortionate amount of money for it. Now I am putting my faith in you Kev and I have a feeling that I will not be disappointed.” We took all of Mr G’s details and then dispatched him of in one of our courtesy cars. Then a familiar voice said: “I’ll take this one Kev,” As I turned up to look I saw Diagnostic Dan with his head in the car log, perusing the car’s history. He then got straight to work and started by undertaking some preliminary observations. When there was no visible faults see he then started up the diagnostic machines for a bout of rigorous testing. The machines were plugged in to the car and we awaited the results. A short while later, the paper was released and Dan looked in anticipation. “I’ve got it Kev,” It so transpired that the wiring leading to the turbo solenoid was faulty. So the last garage had misinformed Mr G and it was actually the smaller, less expensive issue of faulty wires that had lead to the car’s proceeding problems. Dan undertook the repair and all that was required was a new part of the wiring loom from our fantastic suppliers. These arrived promptly and Dan fitted them with military precision and the moment of truth arrived. Dan took the car for a road test arrived back at the garage with a huge grin across his face. “Wow it is driving fantastically. This car is definitely back on the fast track.”
Mr G arrived later and was very happy to see the car back to its previous glory and he was even more pleased with the bill. “Thanks Kev, I‘m glad I made the wise decision to come to KAM and I’ll definitely be returning.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.