Mr G finds the light

Hello faithful readers our Beeston depot is officially open and the boys have got off to a flying start. We are seeing more and more customers come through the doors and the boys are being kept busy with all the new challenges that arrive. I myself have been helping out down there but am happy to report that Super Sunny is doing an excellent job along with Fearless Frank and all the new boys that have joined the KAM team. Our new ramps continue to hoist up cars and our winning record for finding and fixing faults continues.

 Our new customers have also been enjoying our new facilities and the comfortable sofas have already become a favourite with waiting customers and our mechanics at Beeston are on hand to take on any gremlins that may besiege your car and as always you can expect high standards at the lowest prices.

  For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind. At KAM Beeston we are also in possession of one of the most state of the art wheel alignment centres in the Midlands and we can offer you HALF PRICE on all wheel alignments. We also offer a free health check to all customers and all tests have no obligations so you can choose the work that is undertaken on your car.  

    But don’t just take our word for it, our customers have been very vocal in their support for KAM Beeston and this week was no different. A few days after the grand opening of Beeston, we received a visit from Mr G, who had read about the new depot and was eager to see what the fuss was about. “Kev I have read all about you and I thought I would put you to the test.” Mr G was sceptical about garages having spent a lot of money and with no solution being found. We welcomed him into the reception and as he took on a seat on the sofa and sipped from a cup of hot coffee he regaled the recent problems he had faced. His car a Toyota Landcruiser had been displaying the ABS light intermittently for quite a while and Mr G was concerned especially after another garage had supposedly ‘fixed it’. “Kev I have taken it to other garages and have had 4 ABS sensors fitted and the problem still exists. Please say you can help.” Mr G was desperate to find the cause of the problem and so we assured him that the KAM team would find the problem.

 After all the details were taken Mr G was whisked away in one of our courtesy cars and we got straight to work. “I’ll take it Kev.” said the familiar voice of ‘Big Ben’. Ben immediately plugged the car up to our new, state of the art machines at Beeston and awaited the results. But a short while later he was to be disappointed as they did not point to any faults. Next in the diagnosis process would be a reversion to old school mechanics and armed with his multi-metre and probes Ben got to work checking the wiring of the car. He stripped the back seats of the car and checked the continuity of the wires. After a short time of prodding and poking the famous words rang through the workshop. “I’ve got it Kev.”

It so transpired that part of the wiring loom had burnt out. The wiring loom goes towards the ABS and so this had been the reason for the sporadic appearance of the light. Thankfully the damage had been minimal and all that was needed was a new section of wiring loom. The new part arrived after a quick call to our fantastic suppliers and Ben fitted it meticulously making sure to ensure that no further faults would occur. The car could now need to be tested. As Ben started the car, one by one the dashboard lights went out. “We did it Kev, the light is gone. This car is back on the fast lane.”

When Mr G arrived later he was very happy to have his car back to it’s best. Wow thanks Kev, the service you provide is excellent and KAM Beeston is surly going to be a big success.”

 You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

Officer D's Range Rover comes under attack

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week I would just like to say that I like many others have been glued to my screen when “Coppers’ is on. The documentary follows Nottingham’s finest and it has been a real treat to see the inner workings of the police and the men and women behind the force. I have really enjoyed the insight into the various areas of the police and it was great spotting familiar places around Nottingham. It is great to see men and women so dedicated to what they are doing and it reminds me of the hard work the KAM team have put in over the years to become a garage people can rely on and trust in. Now, granted we are not the police but we are committed to keeping the streets safe, from faulty cars. This brings me nicely to this week’s mystery in which we were visited by one of the boys in blue, Mr D, who arrived at our Heanor depot one morning, in need of help.
“Kev I can’t believe this, I am just so frustrated with this car now. It has caused me nothing but problems and I have been informed by my colleagues that you are the best in the area.” Mr D was a new customer here at KAM and was skeptical about garages having previously had bad experiences. “Kev a lot of people don’t know I am a police officer and I’ve found that some just want to take you for a ride, no pun intended. The last garage I went to wanted me to pay lots of money for the repairs and they didn’t even fix my car.” Mr D was very angry and had taken steps to ensure that the garage would not providing an inadequate services to future customers. “I have been told that, that won’t happen here so I am trusting you to fix my car.”
The car in question was a Range Rover Sport and the problem was that the dashboard was illuminated with a plethora of lights, which had appeared recently.
“I hope you can find the problem and I can finally have a fault free car.” Joked Mr D.
We took all of Mr D’s details and then dispatched him of in one of our courtesy cars so that he could get back to keeping the streets safe from criminals. I then looked around the workshop to see who this week’s mystery solver would be. “I’ll take it Kev.” When I turned around Tasmanian was already shoulders deep into the bonnet and had already started the preliminary observations to see if there were any visible faults. “I think I will have to go old school on this one. It’s time to break out the volt meters.” Trev suspected the problem lay within the alternator and so he would test the voltage out of the alternator. After a short while of testing the infamous words rang out “I’ve got it Kev.” It so transpired that the alternator was faulty and that this was preventing the right amount of charge from reaching the battery. This had also sent the parameters of the ECU (engine control unit) off base and so this had been the cause of the many lights appearing on the dashboard. After a quick call to our fantastic suppliers the new part arrived and Trev used military precision to install the new alternator. Then because the ECU was faulty the fault codes would need to be taken out and thanks to our state of the art machines this was easily done by Trev. Trev then tested the car; the key went into the ignition and all the boys waited…. A roar resonated from the car and Trev echoed the infamous word “this car is back on the fast track.”
Later Mr D arrived at the garage and was very happy to see his car roar back to life when he ignited the engine. “Wow Kev I guess there are some honest reliable garages left. I think this calls for a round of donuts.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bullwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.