Showing posts with label quality repairs. Show all posts
Showing posts with label quality repairs. Show all posts

Wednesday, 23 May 2012

Mr G finds the light


Hello faithful readers our Beeston depot is officially open and the boys have got off to a flying start. We are seeing more and more customers come through the doors and the boys are being kept busy with all the new challenges that arrive. I myself have been helping out down there but am happy to report that Super Sunny is doing an excellent job along with Fearless Frank and all the new boys that have joined the KAM team. Our new ramps continue to hoist up cars and our winning record for finding and fixing faults continues.

 Our new customers have also been enjoying our new facilities and the comfortable sofas have already become a favourite with waiting customers and our mechanics at Beeston are on hand to take on any gremlins that may besiege your car and as always you can expect high standards at the lowest prices.

  For a limited time the KAM team at Beeston is offering a number of money saving deals for all of our customers. So if you need your brakes, batteries or alternator checking make sure to come down to KAM for total piece of mind. At KAM Beeston we are also in possession of one of the most state of the art wheel alignment centres in the Midlands and we can offer you HALF PRICE on all wheel alignments. We also offer a free health check to all customers and all tests have no obligations so you can choose the work that is undertaken on your car.  


    But don’t just take our word for it, our customers have been very vocal in their support for KAM Beeston and this week was no different. A few days after the grand opening of Beeston, we received a visit from Mr G, who had read about the new depot and was eager to see what the fuss was about. “Kev I have read all about you and I thought I would put you to the test.” Mr G was sceptical about garages having spent a lot of money and with no solution being found. We welcomed him into the reception and as he took on a seat on the sofa and sipped from a cup of hot coffee he regaled the recent problems he had faced. His car a Toyota Landcruiser had been displaying the ABS light intermittently for quite a while and Mr G was concerned especially after another garage had supposedly ‘fixed it’. “Kev I have taken it to other garages and have had 4 ABS sensors fitted and the problem still exists. Please say you can help.” Mr G was desperate to find the cause of the problem and so we assured him that the KAM team would find the problem.

 After all the details were taken Mr G was whisked away in one of our courtesy cars and we got straight to work. “I’ll take it Kev.” said the familiar voice of ‘Big Ben’. Ben immediately plugged the car up to our new, state of the art machines at Beeston and awaited the results. But a short while later he was to be disappointed as they did not point to any faults. Next in the diagnosis process would be a reversion to old school mechanics and armed with his multi-metre and probes Ben got to work checking the wiring of the car. He stripped the back seats of the car and checked the continuity of the wires. After a short time of prodding and poking the famous words rang through the workshop. “I’ve got it Kev.”

It so transpired that part of the wiring loom had burnt out. The wiring loom goes towards the ABS and so this had been the reason for the sporadic appearance of the light. Thankfully the damage had been minimal and all that was needed was a new section of wiring loom. The new part arrived after a quick call to our fantastic suppliers and Ben fitted it meticulously making sure to ensure that no further faults would occur. The car could now need to be tested. As Ben started the car, one by one the dashboard lights went out. “We did it Kev, the light is gone. This car is back on the fast lane.”

When Mr G arrived later he was very happy to have his car back to it’s best. Wow thanks Kev, the service you provide is excellent and KAM Beeston is surly going to be a big success.”

 You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.


Wednesday, 16 May 2012

KAM Beeston Editorial


Large workshop:   More than £100,000 has been invested in   new equipment including five ramps.


Hello faithful reader we were lucky enough to be in this week's Nottingham Post's Motoring section with a great editorial about our new Beeston branch here it is, happy reading: 

KAM's new state- of- the- art garage opens in Beeston

KAM Servicing has continued to expand their business with the recent opening of a new depot in Beeston. 
The new site was unveiled on May 8th and the KAM team are looking forward to rolling up their shutters to take on new motoring challenges.
   KAM Servicing has been a staple in the motoring trade for over 30 years and has seen its business develop increasingly over the years. From one garage, KAM has strongly built up its portfolio to 7 workshops around Nottingham and Derbyshire. They have seen off the recession and in doing so have been able to bring their quality services to more and more customers, while maintaining an excellent reputation. The addition of the Beeston depot shows the strength of the company and the demand for high quality car repairs. 
   The new site on Queens Road East, Beeston, is ready and waiting to take on all makes and models of cars. The last lick of paint has been applied, the signs have been raised and the shutters have already welcomed an influx of new customers. 
There have been 5, state of the art ramps installed into the large workshop. These will ensure that all cars can be given equal attention and there will be no long waiting periods. There is also a stylish waiting room for customers to enjoy while their cars are being repaired. Here customers will be able to relax on comfortable leather sofas, enjoy watching the plasma television and indulge in a hot beverage from the state of the art vending machine.    
    Over £100,000 has been invested into new equipment. Manager Kev Allen says: “Whenever we open a new garage we only use the best equipment to make sure that all diagnostic work is fast and efficient. Our customers are our first priority and we hope they recognize our commitment to providing the best services.”
   The new equipment means that KAM Beeston will be able to provide a high quality MOT service. A ministry automated MOT testing lane has been installed and so all work undertaken will be to highest standards.  There is a limited time offer for a free MOT with a full service from only £99 (dependant on make and model).
   Other offers at KAM include FREE brake performance check, FREE car level checks, FREE battery and alternator checks, FREE suspension and steering checks and a full health check for your car. If any problems should arise and the KAM team need to keep your car for repairs a FREE courtesy car can also be arranged.
    One way to guarantee long lasting repairs is by hiring fully trained and dedicated staff to take on all major and minor faults. One of the many new faces of the Beeston depot will be ‘Tornado Tyler’. Having started as a fledgling apprentice, Tyler has proven to be one of KAM’s brightest stars. He says: “Working for KAM has been fantastic as they have helped me to become a great mechanic and I feel very happy to be a part of KAM’s continuing success.”
 ‘Super Sunny’ from the successful Belper depot will be transferring to Beeston to take the reins. He says: “It is great to see KAM expanding and we look forward to seeing where the future takes us.”
Sunny will be managing the site with the help of KAM favourite ‘Fearless Frank’, who has been an integral part of the company for many years. He says: “With all my years in this business I have a good idea of what people look for when they bring their cars in. They want a high quality service, good customer service skills, great prices and a smile. Here at KAM we give the customers what they want.”
   The Beeston branch is located on 122 Queens Road East, Beeston Nottingham. The depot will be open every day except Sundays. If you are experiencing any car problems call the depot on 0115 678 111.
You can leave your comments, queries and questions at www.twitter.com/dr_kev and on our  Facebook page at www.facebook.com/kamservicing.

 By Rickee Bhardwaj