This week we received a visit from Mr J, a new customer to KAM, who was in dire need of the KAM teams help. It was a bright and brisk Monday morning and the KAM boys were hard at work. Tasmanian Trev was getting started on his first mystery of the day and the rest of the boys were rooting through their toolboxes, looking for the right tools to effectively beat those pesky gremlins. We have been very busy over the winter period as more and more customers take advantage of our free winter check. If your car becomes victim to the weather the effects can be detrimental and very costly. So come down to KAM and we will check your brakes, tyre pressures, anti freeze, lights and levels to ensure that your car is ready to take on all conditions.
On this particular morning Mr J called into our Bulwell depot and was in quite a panicked state. “Oh Kev, please say you can help me. I don’t know what else to do. Everyone is staring and I just can’t believe this has happened here.” Mr J sounded hysterical and I was eager to hear what predicament had got him in such a twist. “Kev my Nissan Primera has just stopped right here in the middle of the petrol station. Please say you can help.” Mr J had been filling up and had gone to restart the car and was met with a heavy silence as the car had failed to start. Now he was stuck at the petrol station with a broken down car and he needed the KAM team’s help. Tasmanian Trev was first to load up the ‘twuck wid da fwashin lights’ and sped away to rescue Mr J from his petrol station jam. He also went with a courtesy car in tow so that Mr J could get on with his day with no further embarrassment or inconvenience.
Trev arrived back at the garage a short while later. I looked around the workshop and everyone appeared to be busy. There were bodies under cars and heads under bonnets as the boys worked hard on their cars. I did wonder if this would be my chance to dust off my old diagnostic gloves and get stuck into our newest mystery. I was just about to get stuck in when I heard the infamous words “This car is back on the fast track. What’s next?” It was the voice of Benjamin Button and he was ready for his next mechanical mission. He got straight to work and hoisted the car up onto the ramp so the mystery solving could commence. Armed with his gauges and diagnostic machine, Ben got to work and awaited the results. After a short while the infamous words rang out “I’ve got it Kev. I can’t believe it was that easy actually.” It so transpired that the starter motor had shorted out and was the reason for the car’s stagnant position. We called up our fantastic suppliers and the part arrived promptly and Ben fitted it with military style precision. It then came time for the moment of truth and Ben turned the key in the ignition. The boys waited with bated breath as the key was turned and… a gentle purring erupted from the engine. “That’s another one back on the fast track Kev, I wish they were all that easy”
Mr J arrived later and was elated to see his car back in such great condition. “Wow Thanks Kev, as a first time customer it’s so great to see you take care of all your customers with such great care and attention.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev
No comments:
Post a Comment