Mr F's Problematic Passat

Hello faithful readers it has been another eventful week at KAM and there is lots going on. With children in need coming up the KAM team have been getting involved in the community to help raise those vital funds needed to help vulnerable children. This is why we helped out for the annual Guru Nanak sponsored walk from Nottingham to Derby. The volunteers from the Sikh temple in Derby braved the cold weather for this great cause and we were very happy to help. The volunteers stopped at our Long Eaton depot in Derby Road and were met with warm drinks and refreshments to help them on their way. We would love to know what you are doing for Children In need.

 

 

More good news this week as KAM has officially become members of the Derbyshire County Council Gold Card Scheme. This means that if you possess a gold card you can now receive 15% off all your future car repairs. We want to ensure that our prices stay low and that you get the best value for money. We are very happy to be able to provide the discount and look forward to your next visit.

 

 

   This week our Sawley depot was the site of engineering feats and car fouls as we received a visit from a spooked Mr F. In the spirit of Halloween it seems Mr F’s car had developed some scarily impossible habits. “Kev it is my Volkswagen Passat it is like a ghost car. When I take the key out the car is still inexplicably running. I have no idea what is going on.” Mr F had previously taken his car to two other garages but they had quoted him very costly repairs so he had come to KAM in the hope of some reprieve.  We assured Mr F that we would not only find the problem but also fix it to a budget that was suitable to him. Here at KAM we keep costs low and standards high.

 

Once all the details were taken Mr F was despatched in one of our new state of the art courtesy cars and we got straight to work. This week was the turn of VW expert Dan to take the reins and he did so with due diligence.  First he did some visual inspections and it seemed this piqued his interest as he asked. “Does the engine running happen more in the rain.” After reading over Mr F’s details it so appeared that it did in fact occur more often in the rain.

After hearing this Dan then removed the carpet up from the passenger side floor well and the famous word rang out. “I’ve got it Kev.”  There lying beneath the carpet was the ECU (engine control unit) which had become submerged in water. This had led to the electrics being shorted out and this had wreaked mayhem in the car, in this case the car’s unexplainable running. This was a result of the water drains in the bulk head next to the pollen filter having become blocked. Now we had to keep Mr F’s budget in mind when undertaking the repairs and so we first unblocked the water drains and cleaned out the ECU. First it was dried out and resealed and the ECU was back to its best. We did not need to replace the ECU and in fixing it we had saved Mr F hundreds of pounds.

 

Dr Kev- KAM Servicing

   Mr F returned later and was delighted to have his car back faultless and road ready. Even better for Mr F was the fact that he was a gold car holder and so received an extra 15% discount on his repairs. “Thank you to you and the boys Kev. I can’t believe you fixed it so quickly and at such low prices. At least now I know there is a garage that I can trust.” 

You can leave your comments, questions and queries at www.twitter.com/kamservicing  and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing.  

 

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper, Stapleford along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.