Monday, 24 September 2012

Its bad timing for Mrs G's Corsa


 At KAM our boys have been hard at work. While those pesky gremlins continue to perturb cars, your dedicated KAM team continue to exterminate them. The swashbuckling has been in abundance across all of our 7 depots as the cold weather begins to envelope the country. The summer has gone and the cold, dark mornings are among us.
 It is for this reason that we would recommend getting your car checked at KAM. We can carry out safety checks and will guarantee to get to the root of any problems that may besiege your car. Our talented technicians are on hand to ensure that all your motoring needs are met and we offer unbeatable prices. Don’t get caught out this winter, make sure your car is ready to brave the weather.

  This week we received a visit from Mrs G who arrived at our Sawley depot, early on Sunday morning. Our boys were just setting up for the day and before we saw Mrs G approach we heard a loud rattling noise coming closer to the garage. “What is that?” asked Benjamin Button and within seconds Mrs G arrived in her Vauxhall Corsa and an exasperated look on her face.
 
 
She parked up the noisy car and then retreated to the warm waiting room to regale her car’s woes. “Kev as you can hear my car is not doing well. It sounds like a bag of nails under there. I heard a noise the other week and thought nothing if it. Now the noise has amplified and I am worried that I may have left it too long.” Mrs G was the wife of a current KAM customer Mr G and he had told her to get her car checked last week. “My husband kept telling me but I haven’t had time. Please say you can help.” Mrs G was in trouble, the noise coming from her car was a truly awful one and so we would need to work hard to find the solution.
 
We took all of Mrs G’s details and then dispatched her off in one of our courtesy cars. We promised to keep her updated on all the car’s developments. Mrs G was happy to leave the car with the KAM team but was even happier to be going to the Long Eaton beer festival. She said: “I know you will be able to find the fault Kev. My husband swears by you. Maybe if you do a good job we can bring you and the boys some beer back to celebrate.” She joked.  Mrs G did need her car back for Monday morning and so we ensured her that the KAM team could find and fix the car before she returned from the festival.



    We then got to work and Diagnostic Dan was this week’s mystery solver. He hoisted the car up onto the ramp and then hooked it up to one of our state of the art diagnostic machines. Alongside this he also moved around some of the inner auxiliaries to see if the problem would become evident. It was not long till Dan called out the famous words “I’ve got it Kev.” It so transpired that the timing chain had become worn so it had been slamming against the engine covers, resulting in the discordant noises.

    Now here at KAM we have our own specialist engine shop and so are able to fix all faults that lie within the engine using our state of the art tools and equipment. As an engine specialist Dan undertook the repairs and thankfully Mrs G had bought her car just in time and this time the damage had not been irreparable. All that was required was a timing chain and new sprockets as well as a new water pump, which were all fitted expertly by Dan. The car was seemingly fixed but all that was required was to test it and see if the noise had been eliminated. Dan sat behind the wheel and turned the key… The car jolted back to life and the noise was gone. “We did it Kev. This car is back in the fast lane.”



   Mrs G arrived back at the garage later, she was the designated driver but Mr G was slightly worse for wear. “Thanks so much Kev, I can’t believe how quickly you fixed it and this price is just fantastic. The KAM team strikes again.” Mrs G was so pleased with our work that she booked in her car for a full service which had been well overdue. “At these prices and with such highs standards I would be silly to go anywhere else.”

You can leave your comments, questions and queries at www.twitter.com/dr_kev and on our Facebook page at www.facebook.com/kamservicing. 
 

   Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr.Kev.

 

 

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