Thursday, 13 September 2012

KAM keeps the costs low and the standards high for Mr H


Hello faithful readers it has been another busy week at the KAM depots. As the summer slowly descends and makes way for the autumn now is the best time to get your car checked. With the kids back at school and all those wonderful school runs ahead of you, now is the time to make sure that your car is running right. To make sure that you are kept safe this Autumn bring your car into KAM and we can carry out a number of car safety checks absolutely free.  The trusted KAM boys will not hesitate in identifying any problems and with your permission we will find you the best forms of repair at a price that suits you. 


This week there has been more excitement with the continuation of the Paralympics. It has been great to see so many brave young men and women overcome such adversity to compete at the top of their respective sports. It has been a thrill and I cannot wait to see how many Gold medals team GB can accumulate.

     This week Beeston was the site for swashbuckling and gremlin hunting as our boys were inundated with diagnostic mysteries. It was on a particularly busy morning that we received a visit from Mr H, who arrived in his rather loud Vauxhall Vectra. As he sat behind the wheel, his car approached and resonating from the car was a loud chugging noise unlike we had seen in a while. 


Mr H entered the reception after parking up and was very dismayed at the state of his car. “Kev I don’t know what happened. One day it was okay and then this light comes on suddenly it is not working…” Mr H explained that in the past week the EML (engine management light) had appeared but he had momentarily ignored it. But now the chugging noise had appeared and he needed the KAM team’s help. “Please say you can help Kev.” 

Mr H was a young man who had recently started a new job and did not have a lot of money to spend on car repairs as he explained. “Kev I heard you have the best prices and I needs the costs to stay as low as possible. I need my car for work so I am really hoping you can rub some of your KAM magic on to my car.” Mr H had come to KAM after reading about us online and now we had to show him just what the KAM team can do.”

First we took all of his details and then dispersed him off in one of our courtesy cars. We promised to keep him up to date with the car’s developments and ensured that all repairs would be done with his permission and at the lowest prices possible. With Mr H free to carry on with the rest of his day it was time for us to find that gremlin.

Diagnostic Dan was this week’s mystery solver and started by attaching the car to one of our state of the art machines.  It was not long till the machine released a small piece of paper bearing the results. Dan perused the paper and the famous word rang out across the workshop. “I’ve got it Kev.”  It so transpired that the number 4 diesel injector was faulty and was not at the correct pressure.                    At other garages they may have just replaced the injector which can incur costs of hundreds of pounds. But here at KAM we want to bring you the lowest prices and we have the skills and expertise to fix all problems. We are specially equipped with our very own diesel injector workshop and we can take on all makes and models of car. We called Mr H who was very happy to hear that we would be saving him money and told us to commence with the recommended work.


 Dan was easily able to fix the faulty diesel injector and restore it back to its previous condition. This saved Mr H hundreds of pounds but also ensured a lasting longevity. The other three injectors were then cleaned and the fourth one was fitted with military precision. With the parts refitted it was time for the moment of truth- had we eliminated the EML light? Dan got behind the wheel and turned the key in the ignition. The car roared back to light and Dan’s eyes remained on the dashboard after a few seconds a smile overcame his face. “We did it Kev. This car is back in the fast lane.” 

Mr H arrived later and was very excited to have his car back fault free. “Wow Thanks Kev, It is so refreshing to come to a garage that actually puts its customers first and you really can guarantee low prices. I’ll definitely be back.”


You can leave your comments, questions and queries at www.twitter.com/kamservicing  and our Facebook page at www.facebook.com/kamservicing.  
Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
So until next week faithful reader, drive safely and keep it shiny side up.
Dr Kev.
    

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