Hello faithful readers. The floods have been sweeping the
country as more of the Midlands become submerged in water. We would like to
extend our thought to all those affected and we hope the inconvenience isn't
long lasting. Here at KAM we want to help in whatever way possible and so for
anybody whose car has been affected make sure to come to KAM and let us help.
Our talented technicians are on hand to take on all those flooding frights and
so you won't have to worry about a thing. You can trust in the KAM team- come
rain or shine!!
This week it was our Heanor depot that
received a call from Mr T who was stranded after his Renault Trafic had
suffered a collapsed wheel. “Kev I have to be at work and my van is literally
my livelihood.” Mr T was not exaggerating as he was in fact a plumber and his
van housed all his tools. With the van broken down he needed help to get the fault
fixed but more importantly to get to work.
This is where KAM Servicing’s fast and
efficient recovery service would come in handy and so we loaded up the ‘twuck
wid da fwashin lights’ and Tasmanian Trev was on his way. To save Mr T time, so
that he did not have to miss out on any income we also sent along a KAM van so
that he could carry on with his day. While loading up the Renault Trafic, Trev
took all the necessary details and ensured Mr T that we would keep him updated
on the car’s developments.
It was not long till Trev returned to the
depot with the van in tow. The wheel looked rather unsightly and it was up to
the KAM team to fix the car and get it back to Mr T as soon as possible. It was
the turn of Jump Lead John as this week’s mystery solver and he got straight to
work stripping back the layers to take a closer look. It was underneath these
layers that John discovered something rather surprising. “Kev there is new
brake discs and pads. They look like they could have been fitted yesterday.”
This was rather odd and pointed to a job that had not been completed or had not
been undertaken properly. We rang Mr T and he explained: “Oh yes Kev my son
fitted those but he did tighten the wheels after.” It appeared that Master T’s
DIY mechanics had not been as successful as he had hoped and had caused some
damage to the car. But how much???
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| Tasmanian Trev with all his tools!! |
Senator Shaun was then brought in to get to
the bottom of the problem. He again stripped back the brakes to get a better
look. It was not long till the infamous
words rang out and it so transpired that the wheel bearings in the brake discs
had not been properly tightened. This had led to a domino effect on other car
parts as the load of the vehicle had caused the bearings to overheat, which had
in turn melted them to the stub axle causing the wheel to collapse. Now this
all sounds very complicated but this was not a catastrophe as it could all be
repaired by our talented mechanics.
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| It is Senator Shaun to the rescue!! |
The brakes were salvageable but it would
take a delicate and precise hand to remove the pieces of bearings that had
stuck to the stub axle. Armed with his tools and his steady hand it was not
long till the pieces were removed and the axle was in perfect condition. It was just some old school mechanics, which
has been lost in this era of computers and automated repair systems (which KAM
also like to use). The stub axle threads were also repaired so that all the
components were fully functioning. To finish we fitted new bearing and then
properly tightened the wheels so that no more problems would occur.
With our mechanics working hard the wheel
was back to new in no time and after a thorough check suddenly the whole van
came to life. It was another triumph for the KAM team. “We did it Kev. This car
is back in the fast lane” Shaun said with a smile.
Mr
T arrived later and was ecstatic to have his car back fault free. “Wow Kev.
Your boys really work hard to accommodate the customer and I could not be
happier. These prices are unbelievable.”
Remember
faithful reader, our team of dedicated and hardworking staff at the branches in
Sutton, Long Eaton, Bulwell, Beeston, Belper and Stapleford along with our bodywork shop are open every
day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor
workshops are at your service seven days a week, keeping your car where it
belongs. ON THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr
Kev.
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