Monday, 15 October 2012

MOT Due?


 Its straight to work at our Sawley depot where Amazing Antony and Benjamin Button are carrying out an MOT on this Vauxhall Vectra.
Our loyal customer Mrs F was reminded about her MOT by our automated letter service and so booked it in nice and early. She also got free use of our new state of the art courtesy car while we undertook the repairs.
At KAM our prices are unbeatable and at just £29.99 we are much cheaper than our competitors!!
For your next MOT test call the KAM team today and let us keep you on safe the road!!
For your nearest depot go to www.kamservicing.com
KAM is open 7 days a week to take care of all your motoring needs!!

Mr S's EML Emergency


Hello faithful readers this week as the winter chill overcomes we have been very busy tending to your broken down cars. I must warn you that extreme weather conditions can cause a multitude of problems within your car and so I must suggest that you get your car checked by the dedicated KAM team. Here at KAM we want to keep you safe and so we will happily undertake a free safety check on your car and as the checks are no obligations it is up to you whether you want the repairs undertaking. We will ensure that your car receives the attention it deserves and that all repairs are undertaken at a price that suits you.
 
The dragon slaying and heroics continue here at KAM and this week was no different. Although our mechanics had to show how dedicated they really are when we received a call long after our 7 depots had closed. It was on a Sunday night that we received a call from Mr S, who called our emergency number because he was in such a predicament. “Kev I read about your 24 hour recovery and I need your help. My car has broken down and I don’t know what to do.”
 
 
Mr S had become stranded on the M1 near Sheffield, his car had been cutting our intermittently and now the EML (engine management light) has also surfaced. We did not hesitate, we sent out our ‘twuck wid da fwashin lights’ to rescue Mr S and we dropped of a courtesy car so that he could get on with the rest of his week uninterrupted. As an added component Mr S was also one of our serving troops abroad and would be deployed later on in the week. So we would need to fix the car so that Mr S could make his way back to Portsmouth in a matter of days.  The car in question- a Seat Altea- was taken back to our Sawley depot ready for one of our mechanics to get to work urgently.

 
 
The next morning the boys arrived nice and early and it was the turn of Diagnostic Dan to take the wheel on this one. The Seat lay lifeless and it was not long till Dan had hoisted the car up onto the ramp and was already making his preliminary observations. When these observations did not show any visible faults Dan then hooked the car up to one of our state of the art diagnostic machines. After a short while the results were released from the machine and the famous words rang out. “I’ve got it Kev.” It so transpired that the induction hose pipe, which is made of rubber had a small almost undetectable hole in it. This had in turn led to an inability to build boost pressure within the car. This had been the reason for the car cutting out and the appearance of the EML light.

All that was needed was a new induction hose pipe, which arrived promptly from our fantastic suppliers and Dan fitted it with meticulous attention to detail. The engine fault codes were then cleared and the moment of truth was here. Dan sat behind the wheel and turned the key in the ignition and... The car roared back to life. “We did it Kev. This car is back in the fast lane.”
 
 
Mr S came to collect his newly restored his car and was very happy to have it ready and raring to go for his departure from Portsmouth. He also embarked on a road test and was ecstatic to have his car back in such great condition. “Kev, it drives like a new car. Thanks. The KAM team really are here for customers 24/7” It was our pleasure Mr S- here at KAM we support our troops and anything we can do to make their live easier is our pleasure.

  Remember our 24 hour emergency service is open to all customers just go to our website at www.kamservicing.com for all the details.

You can leave your comments, questions and queries at www.twitter.com/kamservicing  and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing.  

   Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.

 

 

Saturday, 13 October 2012

Donna's Dreamhouse Charity



Giving Back:

 Here at KAM we are always happy to help out and so at all of our depots we have donation trays and boxes to raise money for Donna's Dreamhouse Charity!!

 The charity does wonderful work and allows for children with life threatening illnesses to go away on family holidays. KAM are very happy to a part of this great cause and we hope next time you are at KAM you will donate generously....

Our loyal customer Donna May donated a very generous £10 and even bought a present for our very own Benjamin Button..

 Now after a hard day at the KAM offices he can relax and unwind with a nice bath...
KAM are open 7 days a week to cater to all your motoring needs.
 
Go to www.kamservicing.com for your nearest depot!!
 

Friday, 12 October 2012

KAM Servicing Hoodies

 
 
KAM Freebies:

 Here is our first lucky winner of a coveted KAM Hoody 'New York' Nikki

 Nikki is one of our most prominent and loyal Twitter followers and Som 'the boss' was on hand to present her with her new pink KAM hoody- to keep her warm this winter!!
We hope you enjoy it Nikki!!

 We will be letting you know how you can get your hands on a host of KAM merchandising so stay tuned. Our facebook page will soon be awash with activity- www.facebook.com/kamservicing
KAM is here to cater to all your motoring needs from hoodies to headlights we have all the corners covered!!

 KAM is open 7 days a week for your convenience!!

 Go to www.kamservicing.com for your nearest depot!!

Monday, 8 October 2012

Mr K's Freelander Fright


Hello faithful readers it has been another busy week at KAM as we continue to heed the call for quality car repairs. With the incoming cold weather we have seen an abundance of car gremlins encroaching on your cars. But here at KAM we are here to find and fix all faults on your car and we promise to bring you the lowest prices.
 

   It has been a great week for Derby as they won the football at the weekend. I was lucky enough to be in the crowd and would just like to say what a thrilling match it was. There were tense moments, mixed with a lot of fanfare and I hope everyone had a good time- even if your team did lose. I can’t wait till the next game.

Although football did take over the weekend it was back to work on Monday morning as our boys prepared for another busy week at KAM.  It was no exception at the Long Eaton depot where we received a visit from Mr K who was not happy at his car’s continuous problems. 



   Mr K approached the forecourt in his Landrover Freelander and he did not look happy.  After reaching our warm reception Mr K began to regale all the details of his car and how he had become wary of automotive garages. “Kev, I have taken my car to two other garages and they have failed to successfully diagnose and fix the problem within my car. They looked over it, replaced the parts and still the problem persists.” Mr K explained that he had heard a knocking noise within his car every time he accelerated and had hoped to get the problem fixed weeks ago. “Kev I went to 2 garages and they both replaced different parts- first the prop shaft was changed and then when that didn’t work another garage changed the drive shaft. Needless to say I am pounds down and my car is still faulty.” Mr K was here to get his car fixed and was not willing to pay any more unnecessary expense. “Kev I have read all about you in the paper, on Facebook and Twitter. I trust you can find the problem and so I am putting you to the test.”
 
 

   Mr K left his car in the trusted hands of the KAM team and he was whisked away in one of our courtesy cars. It was then time for us to get to work and our resident Landrover expert ‘Superman’ Sundeep was to take on this week’s mystery. First it was time to take the car on a road test and the knocking noise could be heard as soon as Sundeep left the forecourt. When he returned he shunned all the state of the art diagnostic equipment and instead proceeded to use some old school mechanics to find the problem. He checked the shafts of the car and then the suspension was also inspected.
 
Armed with his trusted tools it was not long till the infamous words rang out. “I’ve got it Kev.”  It so transpired that on the rear axle the rubber bush had deteriorated. The rubber bush in the metal frame supports the axle and because it had become worn and unbonded it was now moving back and forth whenever Mr K accelerated. This was causing it to move against other metal components, which had resulted in the noise. The bushes were inactive and so we would need to replace them. The parts were ordered from our fantastic suppliers and it was not long till they arrived. Sundeep then pressed the bushes back into place using our special tools.  “We did it Kev. This car is back on the fast lane.”

   Mr K arrived later and to give him total piece we asked him to take the car on a road test so he could be sure that the problem was fixed. He did embark on the road test along with Sundeep and he arrived back at the depot with a smile on his face. “Wow, Kev I can’t believe it. It feels like a new car. I knew I could trust in the KAM team.”
 
 
   You can leave your comments, questions and queries at www.twitter.com/kamservicing  and on our blog at www.drkev-kam.blogspot.com and our Facebook page at www.facebook.com/kamservicing.  

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.

 

Monday, 1 October 2012

KAM Beeston

 
Windows Up:
Diagnostic Dan is hard at work at our Beeston depot.
This Volkwagen Golf was bought in by Mr G who complained that the windows were beginning to jam and were not going up and down with ease.
Diagnostic Dan put his powers of wizardry to the test and was able to diagnose the problem within minutes.
All that was required was a new window regulator and the car will soon be back on the ...
road!!
With the inclement weather to come- make sure you get your car checked by the dedicated KAM team.
We want to keep you safe and we offer a high quality service at the lowest prices.
Go to www.kamservicing.com to find your nearest depot!!
Our depots in Beeston, Bulwell, Belper, Long Eaton and Mansfield are open 6 days a week excluding Sundays.
Oue Sawley and Heanor depots are open 7 days a week for your convenience.
You can follow us on twitter at www.twitter.com/kamservicing and our facebook at www.facebook.com/kamservicing

Mr G's Mazda Match Mess


This week we have been very busy at KAM as we cater to all your motoring needs. The cold weather has taken hold of the country and has caused more than a few problems within many cars. If your car is suffering as a result of the autumn weather bring it in to KAM today and let us take care of you and your car. Our specialist mechanics will find any gremlins that may be lurking and you can be sure that the prices will be kept low. 

   This week saw Liverpool and Manchester United play at Anfield, the first match since the shocking outcome of the Hillsborough investigation. The investigation cleared fans of any wrong doing and it was great to see both teams come together and show unity for those tragic fans that lost their lives. It was an exciting match and congratulations to Manchester United for a great win. Hopefully this will encourage more harmony within football and the respect shown by the players made for a memorable event.



   Now I mention the weekend’s football as it was for this special match that Mr G was gearing up his people carrier- a Mazda 5. As a long time Liverpool fan he and his friends had been lucky enough to get tickets to the Liverpool and Manchester United derby at Anfield. In an effort to be prepared he checked the levels of his car the Saturday before and was surprised to see how low his levels had become. The oil required just a short top up, which Mr G had in his garage. It was in fact the water levels that had become worrying low. He observed that he had put in over 5 litres of water. Surely this was not right and so he would need to call up our dedicated KAM team late Saturday evening for some much needed help. He called up our Sawley depot.


 “Kev you have to help, there must be something wrong with my car. I have just topped it up with 5 litres of water, surely it should not have used up that much water since the last time I topped it up.” This was strange as there was a lot of water being lost through the car and all signs pointed to a major leak. We told Mr G to bring the car down to the garage as soon as possible so we could find the problem. “Please say you can help Kev. I have a very important match to attend tomorrow.”

 The KAM team was beginning to wind down their work for the day but we could not leave Mr G stranded as he was in dire need of our help. He arrived a short while later and was panicking. But he was willing to stay and wait till the KAM team had found the problem.

   Benjamin Button was assigned this week’s mystery and first looked into our computer advisory system. He found that the last time Mr G had been in for a service he had been warned of a seepage of water from the water pump, which we had recommend he have changed. As Mr G had been working abroad he had failed to remember the recommendation and so the water leak had continued. The water pump had not been replaced and Mr G had not been back to have it checked by the KAM team. 

   Now he was left with a leaking car and it was a race against the clock to see if we would be able to see him reach the football match tomorrow. It was clear, after Ben had done the testing that the water pump was leaking and as a result the cam belt had also become worn. We called our fantastic suppliers and it was not long they arrived with the parts needed. Ben fitted the new water pump and a new cam belt.

“We did it Kev. This car is back in the fast lane.” Ben topped up the rest of the levels within the car and checked the tyre pressures to ensure that the car was 100% safe to drive. Mr G who had been enjoying a nice hot drink in the comfortable KAM waiting room emerged with a big smile on his face. “Wow Thanks Kev, I can’t believe you got it back to its best so quickly. I knew KAM could help me out in the 11th hour. You really are here to help.”
 
 
You can leave your comments, questions and queries at www.twitter.com/kamservicing  and our Facebook page at www.facebook.com/kamservicing.  

Remember faithful reader, our team of dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell, Beeston and Belper along with our bodywork shop are open every day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

So until next week faithful reader, drive safely and keep it shiny side up.

Dr Kev.