Mr F's Stagnant Stilo

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a call from Mr F who had got himself into a pickle and was in need of the KAM team’s help. It was a bright sunny morning at our depot in Bulwell but Mr F was far from happy. “I really don’t understand…. I mean how could this happen… What am I going to do?” came the concerned voice of Mr F from the other end of the phone. After I had calmed Mr F down he explained that his car was in a less than desirable shape and that he needed the KAM team to fix a mysterious fault in his car, “It won’t start Kev I just had it serviced at the dealer 2 weeks ago and now it won’t start. Please say you can help.” The car in question was a Fiat Stilo and Mr F was especially annoyed, as he had to be at work at the Queen’s Medical Centre. “I’m a nurse at the hospital Kev and I need to be in soon. I went to start it this morning and nothing, just lifeless.” Mr F was sounding increasingly worried and so we reassured him that KAM would fix the fault and that no more inconvenience would be caused to him. Tasmanian Trev went out in the ‘twuck wid da fwashin lights’ to retrieve Mr F’s car. He also dropped one of our courtesy cars off to him so that he could get to work. With all the details taken we promised to keep Mr F updated on all the car’s developments and as soon as the car arrived at the garage we got to work.
“I’ll take it Kev.” Said Benjamin Button, who had been eyeing the car from afar and was eager to find the mysterious fault. First the car was hooked up to our state of the art diagnostic machines and the fault finding commenced. As we waited the results we perused the car’s history and saw that the car had undergone a service two weeks ago by a reputable dealer and so we wondered how they could have missed such a fault? The results were in and it appeared that the problem did not lie in the car but in the key. “I’ve got it Kev.” Came the resounding voice of Benjamin Button. It so transpired that a sensor within the key had ceased to work. So when Mr F had put the keys into the car and it did not ignite, it was because there was no signal being sent to the computer of the car also known as the engine control unit (ECU). We called Mr F to tell him the good news and he was relived to hear that there was a not a deeper problem lying in the car. We also enquired about the key and asked whether he had dropped the key or if it had been anywhere near water. All were possible explanations for why the key wouldn’t work. “Well its funny you should ask because I did drop it yesterday while I was taking my washing out of the drier. We explained that the faulty sensor could have come from the tumble drier itself as the static from the clothes could have transferred to the key therefore damaging the chip inside and rendering it faulty. We called our fantastic suppliers and they arrived promptly as all that was needed was a new key. We then recoded the spare key, which had also stopped working and all that remained was to test it. The boys waited anxiously as Ben went to inset the key into the car and after a few seconds the car jolted back to life followed by a gentle purring of the engine. A smile adorned Ben’s face and we called Mr F with the good news. He arrived later and was ecstatic at how quickly and cost efficiently the car had been fixed. “ Thanks Kev, I did some research and your prices are half what I had been quoted at other places. You really do have the best price in the Midlands.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton and Long Eaton, and Belper along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops and Sutton car sales are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

KAM TEAM updates

Hello faithful readers
I hope everyone is ready for another busy week. We here at KAM are gearing up for another week of gremlin busting so that we can keep your cars safe. Especially now that the bad weather has started- make sure to be careful and ensure that your car is road ready!!
With snow on the way- you can never be too careful.
So visit your local KAM depot and we assure you that no fault will go unfound.
Our Sawley and Heanor depots are open on Sundays so for those of you with busy lives we can make them a little easier. We also offer top of the line courtesy cars and an unmatchable service and price.
Visit www.kamservicing.com for more details. Till next time faithful readers.
Dr Kev

The New Ferrari California

Being a mechanic i can't help but be intrigued by cars and am always surfing the web looking for the new model or shape. I read that the new Ferrari California will be updated for 2012. it will be lighter more powerful and with added new technology. It will land in January 2012 so I better start saving now!!

The KAM team Awaits

Our boys are ready and waiting to tackle any car gremlins that you might have. From electronic problems to leaks, the KAM team will not rest till all gremlins are taken care of. Our dedicated and hard working teams at all depots are more than capable of the task and look forward to seeing your car soon.
We have:
- His Majesty Raj and Tasmanian Trev at Heanor
-Pauly G and Strong Arm Steve at Sawley
-Superman Sundeep at Long Eaton
-Super Sunny at Belper
-Mass at our Sutton depot
-Cool Hand Luke at the Bulwell depot.
They are accompanied by our talented staff including newsletter favourite Diagnostic Dan as well as Tinie Tempah Tyler and Senator Shaun and yours truly!!

Dr Kev

Bulwell Depot Feature

I would just like to share with you this feature that i did on the new Bulwell depot. It has all the information and how we have transformed it into your one stop shop for all your motoring needs. Happy Reading
Dr Kev

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week there is no swashbuckling story and our mechanical wizardry will return next week. Instead I would like to inform you loyal customers of the new opening of our Bulwell depot. After 25 years of motoring madness we have decided to open our sixth garage and expand the KAM family. The new depot is situated at the old ATS site on Highbury Road and we hope to see you there.
The new depot is a welcome addition to the ever-growing KAM team and I would like to tell you more about our new venture and all we have to offer. We will exercise the same high quality of customer service with some added help from some new mechanical wizards. Cool Hand Luke will leaving the Long Eaton depot and will instead will be head of house in Nottingham. He is looking forward to the new endeavor having already established the Long Eaton depot as a successful and popular garage amongst its loyal customers. He says, “We look forward to the new chapter in KAM’s history and hope that new customers recognize our hard work and determination to get the job done.” Alongside him will be Tinie Tempah Taylor, 16, our newest protégé and a future KAM star. He has been with KAM since his schooldays and has slowly worked his way up to trainee technician. He says, “I’m really looking forward to going to the new depot and being more hands on in which ever way I can. I have had great experiences here at KAM and feel I am learning from the best. I look forward to meeting new members of the team and helping the KAM team grow and become stronger.” No KAM newsletter is complete without the presence of Diagnostic Dan and he too will be adding his expertise to the new garage. While a full time move is not in the works Dan will be appearing should he be needed. “Well I like to think that I can help out if anybody gets a mystery they can’t solve. I’ll do my best to ensure that our 100% success rate on finding the problem goes unbeaten. Steadfast Steve will also become a regular at the Bulwell branch and over seeing the quality control will be Senator Shaun.
This depot is a large one with 6 ramps being open to use and a vast outside space for cars. As I write this all the latest in diagnostic equipment is being installed as well as an array of new tools and equipment for our eager mechanics. The last lick of paint is being applied and the waiting room with television and coffee machine is awaiting its first customer.
KAM have spent over 1 million pounds on renovating the building and now with the last finishing touches being applied we will be ready to open on September 12th 2011. The purple shutters will be lifted and inside will be your one stop shop for all your motoring needs. KAM will bring the same level of detail and precision to finding all those pesky car gremlins and out team are ready and waiting. Some of the services we have on offer will be MOTs for which we have special state of the art automated test lanes being built. We will also be able to take car of all your bodywork needs with our very own body shop available for all makes and models of car. We will also offer tyre repairs, gearbox replacements, safety checks, fleet management and much more. All makes and models will be able to come through the Bulwell gates and we will not rest till all faults are found. As always there will be courtesy cars available so that no inconvenience is cause and we will be adding another twuck wid da fwashin lights to reach all of our customers in the Nottingham and surrounding areas.
For bookings call 0115 975 6447 or visit our website at www.kamservicing.com
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton and Long Eaton, and Belper along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops and Sutton car sales are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

I'm back

Hello Faithful readers i would like to apologise for my lack of posts recently. We have been very busy with our Bulwell depot on Higbury Road, Nottingham, now up and running it has been a lot of hard work for the KAM boys. The Bulwell depot is being headed by Cool Hand Luke with help from Tinie Tempah Tyler- our new apprentice- and things have been going well. We have a lot of new customers to be thankful for and we have all been hard at work, solving those pesky gremlin problems. For more details about all the depot and all contact information visit www.kamservicing.com and don't forget to bring us your troubled cars. So make sure you check back because i will be posing new KAM newsletters, the same day they go in the paper. So there will be no waiting around. I will also be bringing you more information on all the KAM depots and how we get on this winter.
Not long till Christmas and with snow on it's way i suggest a once over for all cars to ensure that they don't get infested with gremlins and cause you inconvenience. You don't want Christmas Shopping to be even worse than it has to be. Thanks and don't forget to leave any comments, questions and queries.

Dr Kev

Mr F's Freezing Ford

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week we received a phone call from Mr F who called into our Belper depot in quite a panic. “Kev I just don’t know what has gone wrong with my car. It was alright one minute and now I’ve got even more problems.” Mr F was in a state and his car was in dire need of the KAM team’s help. The car in question was a Ford Focus and the problem was that the car had been leaking lately. “I just see pools of liquid, on my drive in the morning and I just don’t know what it is.” This problem had occurred over the last week and a new problem had occurred over the last few days. “My heater has stopped working as well Kev. I can’t believe it, it’s so cold outside I need my heater; especially now the weather has changed so dramatically. Please say you can help.” We assured Mr F that we would do all we could to fix his car and to save him the trouble, we would pick his car up for him.
So we loaded up the ‘twuck wid da fwashin lights’ and Strong Arm Steve was off and away to rescue Mr F. He also took along one of our shiny new courtesy cars so that no more disruption was caused to Mr F. Steve then took all of Mr F’s details and returned with the lifeless car in tow. The once vibrant Ford Focus trailed behind the ‘twuck’ and the boys looked on eager to find the mystery that had besieged the car. I looked around the workshop and all the boys seemed very busy working on our other gremlin-filled cars. I began to get worried, as we had assured Mr F that we would fix the car as soon as possible and now it was looking like it might have to wait. Just at that moment Tasmanian Trev looked up from the car he was working on and said “I’m all done here Kev. I’ll take it.” So it was the turn of Tasmanian Trev to show us what he was made of, and he got straight to work.
First he undertook a variety of tests to see if our computers could determine where the source of the problem lay. He plugged the car up to one of our state of the art diagnostic machines and we awaited the results. The computer showed us that the problem lay in the coolant system and so we would have to investigate further. Trev undertook a pressure coolant test, which would help us to identify any leaks and a short while later he shouted the infamous words “I’ve got it Kev.” It so transpired that the radiator in the car had become faulty and the deterioration had caused the coolant to leak from it. This had created an air lock in the system and the car’s heater had failed as result of having no anti- freeze in the system. Trev knew exactly what to do and after a call to our suppliers Trev was able to replace the radiator promptly. This was done at a fraction of the price of our competitors and he then bled out the coolant system to get rid of the excess air and topped up the anti freeze. The car was then given a free health check to see if there were any more gremlins lurking in the car but luckily it passed with flying colours. The heating was then checked and Trev came into the office with a smile on his face. “You could roast chestnuts in that car now.”
Mr F arrived later and was elated to see his car back to it’s best and in a more desirable condition. “Thanks Kev, you have done a great job and I now I won’t freeze when the snow comes.”
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.

Mr C's Renault Resurrection

Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. You can leave your comments, questions and queries at www.twitter.com/dr_kev.
This week’s cautionary tale comes courtesy of Mr C who called in to our Bulwell depot to complain about a major problem his car was experiencing. “Kev I knew I should have listened, but I just couldn’t afford it. What am I going to do now?” After Mr C had calmed he started to explain the problem and how it may have been self inflicted. “Well Kev you remember I bought my car to you last time and you did recommend me having some work done?” I remembered this very well, as Mr C had not been able to pay for the recommended work; his Renault Megane had gone untreated. “Well now my car is not starting and I need you to take a look please. I can’t go without my car for too long. This is such an inconvenience.” Mr C was both sad at his car’s declining health and angry with himself for letting his car worsen. It was time for the KAM team to step up and help one of our customers in need. So we loaded up the ‘twuck wid da fwashin lights’ and Strong Arm Steve was on his way to rescue Mr C. He also took along a courtesy car so that no more inconvenience would be caused to Mr C. We promised to keep him informed of all the car’s developments and a short while later the lifeless car arrived at the depot.
Diagnostic Dan was first to spot the new arrival and immediately took the reigns. “I’ll take it Kev.” First we checked through Mr C’s history and we saw that the last time he had been to KAM he’d had an alternator changed. That was two months ago and before that a battery had been changed. These had been necessary replacements and we also observed the work that we had suggested be undertaken. Last time he had come to KAM we had observed early signs of a possible fuel leak and we had relayed these fears to Mr C. We told him that work could be undertaken to prevent the leak but unfortunately due to the recession and difficult financial times Mr C had been unable to have the work done. But it’s never too late and we were determined to find the problem and fix it at the lowest possible cost. Dan plugged the car into our state of the art electrical diagnostic machines and after a short time the famous words rang through the garage. “I’ve got it Kev.” It so transpired that the starter motor had become faulty and that was the reason that the car would not start. After the last visit diesel had started to leak behind the gearbox and into the starter motor. This had caused damage to the starter motor and now we would need to call our fantastic suppliers to replace it. They arrived and Dan soon got to work replacing the faulty part. He then steam cleaned the engine and now came the moment of truth. As the bonnet was slammed shut and Dan assumed his position behind the steering wheel, the boys waited in anticipation. Dan slowly turned the key and after a few seconds… a rapturous raw resonated from the car as it bounced back to life. “We did it Kev.” Shouted Dan from inside the car.
Later Mr C arrived to pick up his car and was relieved to see his car bought back from the brink. “Wow Kev, you resurrected my car and here I was thinking Halloween was next week.”
It was another mystery solved by the KAM team and we would like to take this opportunity to advise our loyal customers to come and see us if any problems occur within their car. With the winter on its way it is more important than ever to get your car fit and ready for the ensuing snow.
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton, Long Eaton, Bulwell and Belper are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.