Hello faithful readers, this week has been another hectic week at KAM as we welcome more and more of your cars into our workshops. The boys at KAM have been taking on your request for the ‘holiday checks’ I recommended last week. Remember if you are going away in your car make sure to bring your car into KAM so we can keep you and your family safe. We will check all levels, tyres and brakes and you can have a fun filled holiday with no risk of breaking down. Another thing to consider in this erratic weather is the air conditioning and we here at KAM are offering free air conditioning checks so make sure to come down and take advantage of our great prices.
Now not only was
last week busy for the KAM team but it has also been a busy week for Nottingham
and Derby with the arrival of the Olympic torch. We have had the privilege of
seeing some of Nottingham and Derby’s finest proudly represent our area by
brandishing the historic flame. We here at KAM were lucky enough to see the
runners and we had a great time cheering everyone on and experiencing the air
of patriotism. With the Jubilee and now the Olympics we have been able to
celebrate a lot this year and there is hopefully more to come with Andy Murray
at Wimbledon, could this be his year?
Now back to this
week’s adventure it was Friday when we received a visit from Mr M who
coincidentally arrived at our Beeston depot in yet another van. Here at Beeston
we have seen an influx of van drivers recently and we welcome them all as we
help to get our loyal customers back on the road. If you have a van that is in
need of repair bring it down to KAM and we will get you back on the road in no
time.
On this particular
day Mr M arrived in his Vauxhall Vivaro van and had come quite a long way to
test the KAM boy’s services. “Hello Kev I have heard nothing but great things
about you boys from my parents and they said I would not be sorry.” Mr M was
from London and had been having problems with his van recently. He was a
self-employed electrician and was back In Nottingham for the weekend to see his
parents. It was on his father’s advice that he had bought his van down so that
the KAM team could help him out. “Kev I have been told that the air
conditioning condenser need replacing as well as new cam belts and apparently
the water pump needs changing.” This was a scenario that the KAM team are used
to. When another garage says that work needs to be done it usually means that
they want to extract more money from you. Here at KAM we do the correct testing
and only undertake the necessary work. Mr M also added: “Kev I have been quoted
over £1500 for the work and I just think even for London that is extortionate.
I also need the van back for Sunday please say you can help.”
We assured Mr M that we would find and fix any faults that
lay within his car and that we would do it a price that he would be happy with.
We were also shocked at the estimated price as it seemed very high for the
parts needed. He was then whisked away
in one of our courtesy cars and we had a deadline so we got straight to work.
Diagnostic Dan got to work and started to rigorously test
the van to see where the problems lay. After a short while the infamous words
rang out “I’ve got it Kev.” it was clear that the diagnosis had been correct
and that we would need to replace the air conditioning condenser, replace the
cam belt and the water pump would need to be changed. However we were certain
that it would not cost £1500.
Dan called up our fantastic suppliers and the parts arrived
promptly and Dan used his military style precision to ensure that the van was
put back together properly. “We did it Kev. This car is in perfect condition,
and at a fraction of the cost he’d been quoted.”
Mr M arrived later and was ecstatic to have his van back in
such a short amount of time and was even happier at the price of the repairs.
“Wow Kev I am so glad I decided to come to the KAM team. You are kings among
men and I can’t believe your repairs were nearly half the price I was quoted.
I’ll definitely be back.”
You can leave your
comments, questions and queries at www.twitter.com/dr_kev
and on our blog at www.drkev-kam.blogspot.com
and our Facebook page at www.facebook.com/kamservicing. Remember faithful reader, our team of
dedicated and hard working staff at the branches in Sutton, Long Eaton,
Bulwell, Beeston and Belper along with our bodywork shop are open every day of
the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops
are at your service seven days a week, keeping your car where it belongs. ON
THE ROAD.
So until next week faithful reader, drive safely and keep it
shiny side up.
Dr.Kev.
