Mr D's Brain Problem

Hello faithful readers and welcome to this week’s adventures from the KAM team. With more and more of you gifting us with your car gremlins we have been as busy as ever as we strive to be your number 1-car repair specialists. You can leave your comments, questions and queries on our blog at www.drkev-kam.blogspot.com and our twitter account at www.twitter.com/dr_kev
This week we received a visit from Mr D at our Long Eaton branch. He came into complain of a possible flat battery in his Jaguar X type and said he had just about managed to make it to the garage. ‘The car wouldn’t start this morning, I had to get my neighbour to jump start it for me’ said Mr D. We explained to Mr D that we offer a free pick up service but he was just eager for the problem to be fixed. Another problem followed as Mr D explained that straight after the jump start, a light had appeared on the dashboard. So we had two problems to fix and after taking Mr D’s details we sent him off in one of our courtesy cars.
The battery task was assigned to Superman Sundeep who did a battery check and the battery was in fact defective. This was simple to fix as a new battery was all that was needed. Now to the second problem, the light that had appeared had been the EML (Engine Management Light). We connected our state of the art diagnostic machines to the car and I suspected that some of the electrical components had blown out from the jump start. Modern cars should not be jump started without a serge protector as there are so many electrical components connected to the ECU (engine control unit). The ECU acts like the brain to the car and controls a lot of the car’s parameters. ‘We need to test the brain’ I told the boys. ‘Oh there is no need to talk about Steve like that’ replied Shaun laughing. We have our own unique ECU testing equipment which allows for better, faster results and keeps prices low. Sundeep undertook the testing and it was soon uncovered that the ECU was damaged. The extra surges of electricity from the jump start had blown the ECU beyond repair. The car was in ‘limp’ mode which is the emergency mode for cars just before they are about to break down. Mr D had come just in time if he had left any longer the car most certainly would have broken down and caused MR D even more inconvenience. After a call to our fantastic suppliers we were able to source a reconditioned ECU at a fraction of the price of our competitors.
Sundeep Sunny was the mystery solver this week and as he started to assemble the new ECU along came diagnostic Dan. ‘Are you sure you don’t want a second opinion?’ he questioned. ‘We are fine, you just stick to your German cars and will stick to the right diagnosis’ Sundeep replied with confidence. Is there some in- house rivalry brewing? The ECU was assembled, and the codes were reset to within the correct parameters. All that remained was to turn on the engine and hopefully witness the disappearance of the EML. We waited as Shaun turned the key ‘it’s off’ he bellowed from the car. The car was repaired and after a clean from Dynamo Dhillan was back to its previous vigour. Mr D pulled up to the garage and saw his shiny Jaguar sitting on the forecourt and a smile adorned his face. ‘Wow thanks Dr Kev’ beamed Mr D. ‘That car is my pride and joy and now it’s back to its best thanks to you’
Remember faithful reader, our team of dedicated and hard working staff at the branches in Sutton and Long Eaton, along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops and Sutton car sales are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.