Mrs H does the maths

Hello faithful readers and welcome to the adventures of the KAM team. It appears that you are listening to my musings and are continuing to keep our ramps busy as we restore your car’s to perfect health.
This week we had a visit from Mrs H who dropped into our Long Eaton branch to enquire about tyre prices. As a maths teacher and an avid car fan she had done her research and wanted a specific type of Maxxi’s tyres. These are now original equipment on a lot of new vehicles with manufacturers such as Peugeot and Toyota leading the way. She seemed presently surprised at our competitive prices as we beat out all the opposition. We have our own warehouse for which to supply to all of our depots and in turn our running costs are lower than those of the multinational corporations.
While at our Long Eaton branch Mrs H’s Ford Mondeo seemed to be having some problems. She explained how her husband had replaced her starter motor a total of three times in the last eighteen months. She added that the last one he had replaced it with had been a second hand motor from eBay and now she wanted to know the reason for these continuing failings. After taking Mrs H’s details we dispatched her in one of our courtesy cars so she could get back to school to teach. After fitting the Maxxi tyres ‘Tasmanian’ Trev then got to work on the starter motor. The investigations started by Trev undertaking many tests on the starter motor and sure enough the results were poor. The results showed that the problem lay not just inside the starter motor but there was a gremlin elsewhere in the car and we would have to locate it.
So where to start? The starter motor off course could we find some vital evidence to piece together the missing part of this diagnostic puzzle? Upon removal we found gatherings of dust in the starter motor and the bearings were worn. Now just to get technical for a moment the starter motor starts the engine and turns the fly wheel. On a Ford Mondeo however it is a dual- fast fly wheel and this had been damaged, in turn causing damage to the starter motor.
We had to ring Mrs H for her consent to fix the car and she gave it willingly hoping for a speedy recover. The Fly wheel is situated in the gear box and so the gear box would have to be removed and thanks to our fantastic suppliers the parts were ordered and arrived in a short amount of time. The task entailed ‘Strong arm’ Steve having to replace the clutch, starter motor and fly wheel. Mystery solved and another car ready for the road. When Mrs H arrived to pick up her car she was delighted at the efficiency of the service. Moreover she really appreciated being kept up to date on all the progress made during her car’s recovery. ‘Kev I don’t get this kind of service anywhere else also I’ve been adding up the numbers and compared to other quotes I got, you were 30% cheaper than your local competitors’. For unbeatable prices and winning customer service make sure to call in at your nearest depot.
Remember faithful reader, our team of dedicated and hard working staff at the branches in Heanor, Sutton and Long Eaton, along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley workshop and Sutton car sales are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
Until next week faithful reader, drive safely and keep it shiny side up.