Wednesday, 28 April 2010

Mr C's Suspicious Behaviour Puzzles The KAM team


Hello faithful readers and welcome to another week of adventures from the KAM team. We have been very busy this week as you continue to heed the call and more and more of your cars are being restored to perfect health. We have seen a surge in sales for Maxxi’s tyres due to our competitive prices which are still much lower than our competitors.
This week we got a visit from Mr C whose car had endured a nasty accident and it was in dire need of repair. However Mr C was scarce with the details of the accident and was reluctant to give many details. He also talked with a great matter of urgency when enquiring the estimated time in which the car would be restored. The car in question was a green Jaguar X type which up until the accident had been in pristine shape. Now there was a scratch on the right front door, a dint in the bonnet and the back was in less than desirable condition. ‘So when can you have it done for Kev? Its just that I need it done in 2 weeks if that’s possible’ With no further explanation after taking Mr C’s details we dispatched him in one of our courtesy cars and got to work.
Now this is not one of our usual stories in which we have to find out the problem but
instead this was a case for our body repair work shop. Yet the mystery of Mr C’s shady behaviour remained. Why the urgency and reluctance for detail?
A week later the work on the Jaguar was complete and we called Mr C and he was thrilled. ‘Wow I wasn’t expecting it to be done so quickly I’ll be down as soon as possible’. After picking up his car Mr C still did not divulge any details but we had a satisfied customer and that’s what we aim for here at KAM.
A few weeks later we got a visit form an older gentleman and upon asking for his details it was revealed that he was the father of Mr C. He had recently seen expenses made on his wife’s credit card to KAM servicing and had come to investigate. ‘I just came to say what a great job you did on my car, when I returned from my holiday recently I found that the scratch on the side and dint on the front had been repaired’. The mystery was explained, the first Mr C being unfamiliar with an automatic accidentally reversed into the garage resulting in the disfigurement of his father’s beloved Jaguar. In a panic Mr C bought it to our reliable garage in the hope of getting it repaired before his parent’s return. Mrs C wanting to help her son, and gave him the payment details needed just so long as the car received a prompt recovery. Thankfully Mr C senior saw the funny side and was so happy with the work we had done he booked it in for an MOT and service.
Remember faithful reader, our team of dedicated and hard working staff at the branches in Heanor, Sutton and Long Eaton, along with our bodywork shop are open ever day of the week, EXCLUDING Sunday’s, while the lads at our Sawley workshop and Sutton car sales are at your service seven days a week, keeping your car where it belongs. ON THE ROAD.
Until next week faithful reader, drive safely and keep it shiny side up.

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