Hello
faithful readers it has been another great year at KAM Servicing and we would
like to thank all of our loyal customers. It has been another year of expansion
at KAM as we introduced two new depots this year. We would like to report that
our new depots are doing well as Super Sunny and Motor Mass have ensured that
KAM’s success continues. With our talented team on hand to take on all your
motoring needs KAM is your one stop shop for all car faults, all year round.
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KAM Stapleford at Hickings Lane, Stapleford, NG9 8PA
Call 0115 9252525 |
We
look forward to another year of gremlin hunting and we can’t wait to see what
new mysteries come our way in the coming year. Happy New Year to our loyal
customers from everyone in the KAM team…
This
week our boys had a well-deserved break on New Year’s Day, to recharge their
batteries and get ready for the coming onslaught of gremlins. It was on New
Year’s Eve that we received a panicked visit from Miss B, who seemed very
worried for her car. As she parked up she was clutching to her steering wheel
and looked rather relieved when she finally came to a stop.
The
car in question was a Mini Cooper and it looked rather lifeless in the KAM
Sawley forecourt. She entered the warm reception and was quick to regale her
car’s many woes. “Kev you have to help me my car has been rattling and I just don’t
know why. I was even scared to drive it over here but I really need it for
tonight.” Miss B was on her way to see her family in London and needed the car
for the evening. “Sorry I know its short notice but I really can’t drive it in
this condition. Please say you can help.”
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| Miss B's Mini Cooper is in a less than desirable condition. |
Miss
B was in need of our help and we weren’t about to let her down. We had to get
her car in the workshop and see what faults lay within. If anybody could do it,
the KAM team could. With all the details taken we told Miss B that we would get
to work straight away and that until then she could have free use of our
courtesy cars. She was very happy with this and went about her day preparing
for the festivities.
Diagnostic
Dan was on hand to take on this gremlin and he wasted no time in hoisting the
car up on to our ramp. Armed with his multimeteres and tools he started to
strip back the car so that he could take a closer look. He made some
observations but there were no visible faults. It was time to dig a little
deeper and so it was the turn of one of our state of the art diagnostic
machines to decipher the problem.
The
machines were hard at work and it was not long till the infamous words rang
out. “We’ve got it Kev.” The KAM team had done it but we could not celebrate
just yet. Dan walked into the reception and looked rather disheartened
considering he had just located the gremlin. “Kev its engine damage.” I
immediately understood and this fault was not as easily fixed as we would all have
liked. Miss B had neglected to check and consequently top up her oil and water
levels and had let them run low for quite a long time.
This
may not sound like a lot but too much time had lapsed and so now the gremlins
had attacked the engine. There was no oil to keep the engine lubricated and so
it had been running in empty for possibly months. This had caused the rattling
and as a result there was moderate engine damage.
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| KAM Courtesy car!! |
We called Miss B and told her that the car
would not be fixed for that evening but that she could keep our courtesy car
for the duration of repairs. We explained to her that because she had not
checked her oil and water levels this had had an adverse effect on her car. She
was rather upset but we assured her that we could help to save her money. This
type of engine rebuild can cost hundreds of pounds but because of our great
partnership with our suppliers we could locate the engine parts needed at a
faction of the price.
We worked on the car for the whole day and
then when we returned on the 2nd January the engine rebuild was
completed, all that remained was the road test.
Dan
got behind the wheel and embarked on a long road test. He returned a short
while later with a smile across his face, “We did it Kev. This car is back in
the fast lane.”
Miss
arrived later to pick her car up and was very thankful at the service she had received
at KAM. “Thank you so much to you and the boys. First you gave me a car so I
didn’t miss the party and then you fixed my car at an unbelievable price. I
couldn’t thank you enough.” She also took this as a cautionary tale. “I will
definitely be topping up my levels from now on. Where would I be without KAM
Servicing?”
Remember faithful reader, our team of
dedicated and hardworking staff at the branches in Sutton, Long Eaton, Bulwell,
Stapleford, Beeston and Belper along with our bodywork shop are open every day
of the week, EXCLUDING Sunday’s, while the lads at our Sawley and Heanor workshops
are at your service seven days a week, keeping your car where it belongs. ON
THE ROAD.
So
until next week faithful reader, drive safely and keep it shiny side up.
Dr.Kev.
